Put a Needle in it!
Hosted by Dr. Michelle Hamilton | Acupuncturist, Educator, and Coach
Put a Needle in it!
What To Do When You Get A Negative Review with Keira Cumberland
In this episode, I am joined by Keira Cumberland: Founder of Pilates Collective, Pilates Educator, and practicing California Attorney. We dive into what to do as a business owner when you receive a negative review. From managing your initial reaction to crafting a thoughtful response, Keira shares strategies for turning negative feedback into an opportunity to showcase your professionalism and care. We discuss how to protect your brand’s reputation, foster trust with clients, and approach criticism with a growth mindset.
Connect with Keira Cumberland:
Keira Cumberland Instagram
Pilates Collective Website
Pilates Collective Instagram
Pilates Teacher Training Courses
Connect with Dr. Michelle Hamilton:
Dr. Michelle Hamilton Instagram
Dr. Michelle Hamilton Fitness Instagram