Episode 12 - Rich Sheridan, CEO | Menlo Innovations

On Episode 12 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sits down with Rich Sheridan, CEO of Menlo Innovations, and Author of Joy, Inc. and Chief Joy Officer.

About Menlo Innovations
Since 2001, Menlo has pursued returning joy to technology. Our mission is to end human suffering in the world as it relates to technology.®  Menlo started out as a software company, and that's still our primary focus. But that's not all we do. As word about us has spread, an increasing number of visitors have come to see what we're all about and how we incorporate joy into everything we do. Today, in addition to designing and building software, we also offer tours and workshops, do speaking engagements, and consult with companies who want to revamp their processes, or incorporate aspects of The Menlo Way™ into their own culture. You'll find our imprint across a wide range of industries, including healthcare, financial services, education, and manufacturing.

When you interact with us for any length of time, you start to notice there’s something different about Menlonians. That's due in large part to a culture that's dedicated to making people feel safe. Why? Because fear kills joy. When we pump fear out of the room, amazing things start to happen. People generate more creative ideas and ask more meaningful questions. They skip long, unproductive meetings in favor of running experiments so they can make mistakes faster and get to solutions sooner. Pretty much everything you encounter at Menlo comes out of experiments we've run. We're always innovating, always changing, always looking for new ways to solve problems and delight clients and the people who use what we create. Like everything else at Menlo, our culture is a work in progress.

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion