The Bank Tellers
A new podcast series from Money20/20 that features insightful interviews with banking C-suite from around the world, highlighting their unique experience and story.
The Bank Tellers
Kohei Ueda, Head of Digital Transformation, Global Transaction Banking at Mizuho Bank
In this episode of The Bank Tellers, Sheryl Chen, Head of Content, Money20/20 Asia, speaks with Kohei Ueda, Head of Digital Transformation at Mizuho Bank’s Global Transaction Banking Department, for a deep dive into how one of Japan’s largest banks is navigating change from the inside out.
Filmed just ahead of Money20/20 Asia, Kohei shares how his team is tackling everything from generative AI and blockchain to building a bank-specific large language model. He opens up about the cultural and operational challenges of digital transformation in legacy institutions, and how Japan’s unique tech-forward approach is setting global benchmarks.
Key Topics Include:
-Why Mizuho is experimenting with blockchain and deposit tokens
-What makes Japan a surprising leader in GenAI adoption
-The importance of machine plus human collaboration in customer service
-How Kohei balances global tech trends with Japan's domestic priorities
Plus, catch Kohei live on stage at Money20/20 Asia in Bangkok!
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