Cultureproof with Sam Gembel
The Cultureproof Leadership Podcast is where personal growth meets practical business know-how. Join Sam Gembel as he shares the real-life leadership, business, and coaching lessons that take the guesswork out of running a successful company. Each episode is packed with empowering insights from Sam’s entrepreneurial journey, offering you clear, actionable takeaways you can apply immediately to lead yourself and your team with confidence.
Whether you’re looking to sharpen your leadership skills, build better habits, master time management, or develop a top-notch team, Sam’s got you covered. Perfect for anyone in the landscaping or home service industry looking to level up and build a culture that lasts!
Cultureproof with Sam Gembel
Ep14 - People First, Then Processes
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As we close the door on 2025 and look ahead to a new year, this episode asks a question every leader has to answer - whether they realize it or not:
What are you choosing to focus on first… people or processes?
In Episode 14 of the Cultureproof Podcast, Sam Gembel digs into a tension most leaders feel but rarely articulate. When things feel messy, inefficient, or frustrating, our instinct is often to fix the process. But what if the real issue isn’t the system at all?
This episode challenges the idea that better processes automatically create better outcomes. Sam unpacks why most “process problems” are actually people problems in disguise - and why caring deeply about your people can feel exhausting, misunderstood, and even risky as a leader.
You’ll hear why compassion is often mistaken for passivity, why AI can build workflows but not leaders, and why culture is formed in conversations - not binders, SOPs, or software. As we step into a new year, this is a moment of reflection: who is better because of your leadership?
As you plan for what’s next, this episode invites you to decide what comes first - building tighter systems, or developing stronger people. Because when you get the people right, the processes tend to follow.