The Q&AI Podcast

From navigating the ethical complexities of AI to leveraging AI in use cases spanning industries like healthcare, education, and security, The Q&AI delivers actionable insights that empower you to make more informed decisions and drive more strategic innovation. In each episode, Juniper Networks’ Chief AI Officer, Bob Friday, and other guest hosts engage with a range of industry experts and AI luminaries to explore the AI topics that matter most to your business.

We’d love to hear what you think! Your ratings and reviews help others discover The Q&AI and keep us inspired. Catch up on all past episodes and learn more about the podcast by visiting juniper.net/QandAIpodcast

Guest

John Bollen

John Bollen, a technology executive with over 25 years of experience, is the Industry Leader of Solutions at ServiceNow, focusing on enhancing guest and employee experiences through advanced digital platforms. Previously, he was Chief Information Officer at The Cosmopolitan of Las Vegas, modernizing infrastructure and systems, and Senior VP and Chief Digital Officer at MGM Resorts International, driving operational efficiency and revenue growth via digital innovation. He also held a senior role at NBCUniversal, honing his digital strategy and technology operations skills. John has a bachelor's in communication from UC Santa Barbara and an MBA from the University of San Francisco, positioning him as a leader in tech and hospitality

https://www.linkedin.com/in/johnbollen/

Guest appearance on:

AI in Hospitality: Transforming Guest Experiences