31. Bringing Home to Healthcare w/ Theo Harvey

Theo Harvey, co-founder of SynsorMed, joins The Butterfly of Why to share the heart behind his mission to make healthcare more human. From a deeply personal experience to creating solutions that support millions living with chronic illness at home, Theo explores how technology and compassion can coexist, and what it takes to persist in reshaping one of the world’s most complex systems.

Transcript

SPEAKER_02 0:39

Ladies and gentlemen, welcome back to another episode of the Butterfly of Why. I'm your host, Jamie Weddell, and we are here to explore the why behind every first step that leads to growth, resilience, and perspective. Sometimes the path to innovation begins not with an idea, but with a moment that changes the way that you see the world. Today's guest is Theo Harvey, co-founder of SensorMed, and what began as a deeply personal experience grew into a mission to bring healthcare closer to home and restore a sense of humanity to a system that often feels distant. On this episode, we explore the heart behind that mission and the persistence it takes to reimagine how care can reach people, no matter where they are. Theo, welcome to the show.

SPEAKER_00 1:29

Thanks for having me.

SPEAKER_02 1:32

So I have to be extremely transparent with you. So on this show, there's a variety of topics that come my way. And in most cases, I'm I'm excited, I'm open, and it's like I'm in the ocean. And I can see the possibility of where I can go. But you talked to me about healthcare, and it's like a fog goes up. But with that being said, I was quite excited when this opportunity did come my way because it gave me the chance to learn something about a world that I'm not familiar with. So I'm I'm really looking forward to understanding more about your mission, CensorMed, and really the impacts it can possibly have when it comes to the American people with regard to the healthcare system. So thank you for this uh amazing conversation we're about to have today.

SPEAKER_00 2:22

Absolutely, Jamie. I'm I'm looking forward to it. And uh I too was also in the fog uh before I went on this journey about 15 years ago. So uh I definitely know where you are.

SPEAKER_02 2:33

All right. So in that in that case, so you're gonna be my lighthouse to uh to guide me in. All right. So let's let's jump into things. So you've said that your mission behind your work didn't begin in a boardroom, it began beside your newborn daughter in one of the most unfortunate places, the hospital need you. Now, watching her subsequently from that experience, then having to go between home and hospital back and forth for you exposed what you would say was a broken loop. Long drives, parking fees, waiting rooms, all just to have a visit that could have easily happened on a video. So please share with me kind of what that experience, what that experience revealed to you about the healthcare system and what needed to change.

SPEAKER_00 3:24

Absolutely, Jamie. Uh I think, first of all, just to get to it quickly, healthcare needed to be convenient. Uh I don't know if you heard this statistic before, but uh we spent about 1% of our life in the doctor's office, but the last month we spent 50% of it in the hospital. So it's one of those things where healthcare is just always there, but then when we need it, it's like all in our face, right? And so that came, you know, you mentioned you were in the dark. I was in the dark. I was a tech entrepreneur. Well, I was in the tech space. I was an entrepreneur then, but I worked for large companies, Cisco Systems and other tech companies and just living my life, man, going about my path and journey. And then when my firstborn, my daughter, uh, was born, that's when the reality of the healthcare system hit me in the face and the inconvenience of it all just really shook me to the core. And so that kind of, you know, from that beginning, uh started Censor Med, where if you think about us, we're just trying to make healthcare convenient, right? We're trying to deliver care at home. And the goal really is to make the patient doctor interaction more effective. And during that process, you know, we're able to get funding from Google and other large companies, and then really help us along that path or that mission to help 140 million Americans that suffer from chronic condition. So I think that's kind of where it all started, right? Just looking for convenience and making it uh more accessible to more people.

SPEAKER_02 4:53

So when when my when my daughter was born, she's now 11, but when she was born, she was only in the knee queue for five hours.

SPEAKER_00 5:01

Wow.

SPEAKER_02 5:01

That was a long five hours of my life. I I can't imagine for anyone of an of a newborn parent having to be in there a longer duration of time than what I had to go through. But then depending upon the health risk or scare, having to come back and forth, that long drive, being scared, being worried, getting there, and sometimes not getting any information, not getting any results, or just going, everything looks fine. So again, I'm really excited to see what it would look like if it was made more convenient. Now, Theo, if you'll indulge me for a moment, uh I want to reference the movie Philadelphia starring Denzel Washington and Tom Hanks. And in that, Denzel's character often uses this phrase, this question, when he's trying to get clarification where he will say, Explain it to me like I'm a four-year-old. So if you could please lift my fog from this conversation and explain to me what CensorMed is like I'm a four-year-old.

SPEAKER_00 6:09

Absolutely, absolutely. To put it very plainly, uh, imagine you get a blood pressure cuff or some kind of device that kind of monitors you at home, and basically that data is being submitted back to the doctor so they can make faster decisions. And that's basically what CensorMed is about helping the doctor get faster information so they can help you with better medications, other things that they need to do to help you. Uh, but the beautiful thing, um, because you know, the tragic that we had during the pandemic, they opened up the kimono where now a lot of that stuff became more what they call reimbursable. So now the doctor is compensated for allowing you to have a blood pressure cuff at home and him looking at the data to help you. So to make it real simple for a four-year-old, you get a device, the doctor can see it and get you better, but also the doctor can now get paid for doing that. And so that's what makes this whole system work better, and it's really has you know revolutionized healthcare because of that.

SPEAKER_02 7:12

Hmm. And and the gift and the curse that we can say from the pandemic is actually also the video component of things. Of before the pandemic, we wouldn't consider doing many things, even such as this, doing it remotely. But for a person or a family to not have to make that long drive, and for a doctor to sit in their office, pop on a video, and have that interaction, look over the results, again can feel like very uh convenient and time-saving when you really break it down.

SPEAKER_00 7:47

Absolutely. It's about, and we'll get into this later, but the triple aim, one of that is access, the ability to kind of see patients where they live. Uh, you'd be surprised, even in America, the most civilized, civilized uh country in the world, just getting access to quality care is tough, especially in rural areas. So having video components, things like that. That's telehealth and healthcare and has been around for ages. Uh, it was just something that I stumbled upon when my daughter had her incident. But it was it did become uh main central. I could literally remember being at the the kitchen table with my family and say, Hey, I'm building a company in telehealth. This is way before the pandemic, and they looked at me and like, what's that? And so, you know, fast forward, you know, five years later, everybody knew what it was because that was the only way you could see a doctor in some cases.

SPEAKER_02 8:39

Sort of the machine is the machine until you have to create a different machine, essentially. Exactly. One that's a bit more uh can be in at certain cases a bit more intimate and more serving the actual person. Staying on on healthcare for for a few moments here because it's it's a big part of what led you to where you're at today. I mean, you look at healthcare in the United States, it is a system that is trying to serve hundreds of millions of people with vastly different needs while also operating as a business and financial structure. So, how did you begin to innovate with something that is that complicated without losing sight of the people that it's meant to serve?

SPEAKER_00 9:28

Yeah, great question. I think uh for us, because we deal with so many different patient populations across the country, tens of thousands of patients, uh, what I do is read patient stories. This is a real impact that we're having on people's lives. For instance, uh, you know, in preparation for this, I kind of asked some of my nurses like some stories, some patient stories that came up. And uh, one of my nurses uh told me a story about a patient that had uh critical blood pressure readings that again, blood pressure in their hand, it's getting back to the doctor. The nurse is looking at that and telling the patient, you know, your blood pressure is way high than it normally it should be. But the patient's saying, No, I'm fine, I'm fine. The nurse is insistent. In fact, so insistent that she requested that the ambulance come to the hospital, uh, come to the patient's home. And the patient's like, okay, I'm fine, whatever, sure, send the ambulance. As soon as the ambulant gets there, it takes the blood pressure in person and does all the things, turns up, comes to find out that she has a severe heart attack and that need to get to the hospital immediately. So just that one interaction basically saved that patient's life, right? Because they didn't feel anything, right? But just because you don't feel anything doesn't mean you're not hurt. And that, you know, inspires me that we're doing the right thing. You know, if it's one person, what it's it's a million people that you can affect, right? And so that gives me uh motivation that we're, you know, on the right track. And a lot of these uh patients, you know, they're elderly, loneliness is a big part of that. So of course they're kind of in their own world, but having someone kind of reach out, seeing the data and being proactive, you know, really keeps us motivated to kind of keep going down this path where the data can tell us that it can seem overwhelming, you know, to go after it. But it it really motivates you when you read those stories every day.

SPEAKER_02 11:15

Yeah, that's albeit just one story, it's still a story that can easily impact thousands of other people that could find themselves in a similar situation. We live in a gigantic country. Let's just be clear about that one. And there's there's a lot of problems, as you would say, there's a lot of broken loops that we have in our healthcare system. But there's sometimes I hear these arguments when it comes to healthcare as far as what the US does versus other countries in terms of Germany, Norway, and Sweden, they have very effective healthcare systems. But in my mind, the comparison always feels a bit haphazard because I mean, you just look at the size of the United States, it is 30 times larger than Sweden. It has a diverse population, and the economic system itself is highly complicated by comparison. So if we're really looking at how we're addressing the argument, how do you think we should actually frame the conversation so we're actually tackling the real challenges when it comes to health care?

SPEAKER_00 12:27

Great question. Uh, you know, I have an MBA background, so it's, you know, it's really kind of goes down to cost. Um, you know, borrowing our insurance system and how it's set up, I think when you look at healthcare, is really what they're trying to do is what they it's like three stools, three legs on the stool is the triple aim. You know, first is access. I talked about that, you know, making sure a person gets the care that they need. Next is quality. You know, how good is that care, right? You know, did they get better for that care? And the last is cost. And so it's, you know, you you do one, the other one is gonna go up, right? So obviously you can have the you get the best care, the doctor's there 24 hours, but you know, that's expensive, right? And so, so it's always, you know, kind of manipulating that. And so I would say that, you know, maybe other countries, you know, the access was, you know, there, but to your point, you know, you heard of long lines at the uh in in England at what they call the National Institute of Health, NIH. You know, they're having issues with just, you know, getting basic MRIs and things like that sometimes because they're waiting for, you know, months, or the doctor says, ah, you don't need one because the data says you don't need one. Whereas here you can get it, you know, but that drives up costs. So I would say that the framing should be around like, you know, providing the best care with the most effective cost, right? And so not denying people, you know, we had we saw some incidents of that happening, unfortunately. United healthcare CEO with people are getting denied and people getting frustrated by that. But I think we have to kind of frame it around like how do we deliver care that's that's cost effective? I think telehealth, you know, remote patient monitoring, remote care programs that we offer is a step in that direction because you know, the oral ring, even, right? You know, people wearing these wearable devices, getting data and feedback, you know, being more proactive in their care, that does lower the costs. And so I think that's kind of the way we should frame it, as opposed to, you know, how do you compare country to country? But how do you get the best care, you know, at a effective cost so that it doesn't uh explode and increase, you know. I think they said the uh GDP is like what two-thirds is roughly health care. So we just have to be careful of how we deliver care now.

SPEAKER_02 14:38

Again, because it's a business. One of my previous guests on the show, his name is Jonason Goldson, and his mission is called the ethical imperatives. And his his approach really is you can make money and still be ethical. And I think there is that balance that we're trying to get to when it comes to health care, is it is a business. There's a lot of money to be made on it. And if people are sick, there's money to be made. But at the same time, it's not denying the care that people can get, the quality and the care that they can get. So it's a conversation worth having in a complicated system. Let's just say that.

SPEAKER_00 15:22

Oh, yeah. I mean, we can get into all this ED uh emergency room visits around 10,000 a pop. Uh, you know, healthcare bankruptcy is at an all-time high. So people go into bankruptcy because they have healthcare costs. So there's a lot that goes into that, right? You know, when you look at uh healthcare.

SPEAKER_02 15:39

I would just imagine that through SensorMed, someone at home that is able to have a reading, communicating with a doctor is very different than someone's at home and having symptoms and not knowing what it is, and then having to call an ambulance, the cost of that, then the visit, then the time, maybe it's all for naught.

SPEAKER_00 16:05

Yeah, yeah. And that's why, you know, uh the Center for Medicare and Medicaid Services or CMS has started to reimburse for this because they see the cost savings with these types of services and devices. And and, you know, corollarily, we're seeing the rise of what I call do-it-yourself health care. So basically, people going, you know, Dr. TikTok, get information, understanding about information about peptides, you know, GOPs, figuring out ways, you know, doing functional health studies to kind of, you know, make sure wellness is top of mind. So we see just an inflood of people looking at better ways to take care of themselves from a preventive standpoint, but also to lower the cost. So you're right. So we're not calling, you know, the ED or the ambulance, right? And racking up those costs.

SPEAKER_02 16:51

Let's talk about technology. AI specifically, and and it is a hot topic as of late. But sensor med using AI tools, there's intelligent systems that can streamline the care and bring patients and providers actually closer together, which in many ways it can feel counterintuitive to say that the AI is going to bring the patient and the provider closer together. So for someone like me, a worrisome human being, when it comes to AI and how does how does SensorMed differ from the entities of Skynet? Yes, that is a terminated reference. What is the difference for Sensormed, the AI tools, that's actually not going to impact the importance of human interactions?

unknown 17:44

Yeah.

SPEAKER_00 17:45

Well, you know, I don't know. Skynet may in fact still be coming. Uh, but I think healthcare is always and always will be human. Um, and the reason why I say that is because, yes, there are some workflows like uh determining eligibility for insurance, uh, you know, maybe some patient outreach that could use um technology. But at the end of the day, you know, when you're talking to human-to-human, that's the important part because people trust humans. And so only and the reason that is because if you're telling uh another person that they have cancer or their mother's, you know, is has a terminal disease, the AI just can't deliver that news because it doesn't understand the pain that goes into that or the sensitivity that needs to be explained to that person so that they feel that. And more importantly, you know, people trust other people, right? You know, and so if I feel like Jamie, you went through a same similar situation and you explain that that I'm going through the same situation through cancer or something, I'm gonna believe you more. And and I feel you have more empathy toward me. And so I'm gonna listen to you and be influenced by you to do to do better for my health. I just don't think AI could would ever be able to do that. Yes, and give you data. And so I give you a little story about this. So when AI, you know, we call AI so many things before, but before it was AI, it was called uh machine learning. And so basically back then, uh, you know, the data said, hey, you know, radiologists are uh, you know, we could uh do their work for them. Look at so basically they take all the um X-rays and look at and determine, you know, what's the issue with the patient. You know, the the data could do that for you, right? Say, hey, this person has cancer, this mark is this. Uh, and so they said all radiologists are not gonna have a job. What ended up happening was that they still need the radiologists because they needed to, number one, give it context around what the AI was finding, and number two, deliver the news. So, so much for the radiologists being out of a job, we're actually seeing an increase in the number of radiologists in the United States, even though AI is even more prolific. So it goes to show you that healthcare will always be human. We will need that human-to-human connection and communication in order to uh make it real, in my opinion.

unknown 20:02

Good.

SPEAKER_02 20:02

I feel a little I feel a little better now. Thank you. So, Theo, uh, I'm not a numbers guy, but you but you had me look it up numbers, and I appreciate that fact because it's been insightful in this process of learning uh about CensorMed, healthcare, and overall your mission. So CensorMed's mission, as you had alluded to earlier, there's 140 million Americans that suffer from chronic illness at home, which is quite remarkable considering our US population is close to 432 million. So, based upon my uh calculator that I did earlier, it's about 38%. That's kind of crazy. But for CensorMed, you have estimated that by the year 2030, you can reduce healthcare costs by$430 billion. So you can reduce the cost, and it still sounds like the entities that be will still make money. Explain to me how that that will work, but also talk to me about that level of persistence and that level of vision to really put that together on such a large grand scale.

SPEAKER_00 21:20

Yeah, great question. I think high level when you kind of think about where this is all going. Chronic conditions are one of those like high blood pressure, diabetes, uh COPD, which is a respiratory disease. Uh, unfortunately, they never go away. They can just be managed. And so the biggest issue with those is behavior change, so diet, exercise. You know, how many people do you know who've who have diabetes or high A1Cs, but you know, do diet and exercise, they can get that lower over the next three to six months. So I think that's kind of where this is going, right? You know, you you lower the cost because people who have Those later stage disease states, right? That are getting sicker and sicker where they can no longer, you know, sustain themselves and have to be in the hospital. That's what's driving a lot of that cost, those chronic conditions that have to be managed more effectively. So having tools like Center Med, so or or or even simple tools like you know the Apple Watch or Oral Ring that just alerts you first, you know, making you aware of where you, you know, if you've been sitting down forever, you need to stand up. Go ahead and stand up. If you need to go walk, you know, go walk, little health behaviors to kind of move your body, uh, make sure you monitor what you eat, so that you can, you know, lower the risk of those, those, those, those uh exacerbations of having you know chronic conditions. So I think that's where we're we're looking to target that that that cost savings, right? And I think that's the goal. So just making people more aware. Um, so that's a step, you know, in the right direction. And I said we're Americans. So uh, you know, reason why the data is important because we like score, scorecards, we like, you know, scoreboards. So we only pay attention if there's a number on the board somewhere. So the the data from these devices really helps Americans at least uh, you know, be aware of where they need to improve and get better. So I think that's where the goals are.

SPEAKER_02 23:15

And staying on that, and then that will connect to my next question. The results matter. And for sensor med to be able to do what it wants to do, it needs to have funding. And to get the funding, there needs to be a number that someone can go, I can get behind that number. So let's stay on that for just a second because I want to look at a sense of conscious capitalism, but also bringing in the difficulties of how society can function sometimes. Because I want to look at you and your your co-founder Amin Holmes, looking at a time where both of you were trying to raise capital, but doing that in a venture where black founders often get just a tiny slice of the funding. I just want to know how did that experience influence the way that you and your partner kind of went towards the business, persisted, maintained believing in yourself, but also balance that I want to make a big impact, but also have a profit for the end result.

SPEAKER_00 24:23

Yeah, great question. I mean, the data is even uh worse than you think. I mean, for black founders, I think it's something like 1% who go out there, you know, one in a hundred get some funding from a uh venture capital fund. Uh for African-American women, it's even less. It's like 0.3%. So is, you know, you're going out there uh with a mindset that if you have capital, you can build something great. And sometimes it doesn't pan out. Uh, we were fortunate enough with some of our early founders, like Alabama's Futures Fund and uh Google, uh, and they provided some funding for us to kind of get started. But, you know, we start with friends and family, right? The ones who believed us. Remember, I told that story about sitting at that kitchen table. My aunt was at the kitchen table, believed in what I said, and she was one of our first checks in that believed in what we were building. And I think, you know, what drove us to kind of build the get the funding and and and you know, look, just like anything, uh, raising capital is storytelling. So telling the story, obviously, of my daughter, but also telling the story of my co-founder's mother and how she dealt with her chronic condition of COPD, or how, you know, uh other family members were dealing with high blood pressure, and we know that they needed something like this, so they would stay at the hospital and not, you know, have an early death. And so to us, that it was driven by that, right? The family need, but also our community needed something like this. And so to this day, I'm so proud that, you know, a large percentage of our patient populations are from rural areas, African Americans, and underrepresented communities because that's where the need is, right? And that's what's driving a lot of this. So that's what drove us to continue pushing forward, even though there were some little dark nights and figuring out how we were gonna build something great and achieve the goals we wanted.

SPEAKER_02 26:08

It makes me think of the Simon Cynic uh philosophy of people don't buy what you do, they buy why you do it. And to your point of funding, if you're sharing a story and it comes from a personal place, you're gonna come across people who've had similar experiences, no matter how much money they have. Because money or not, health gets affected for everyone. Absolutely transforming the healthcare system in any country, especially like ours, it is nothing short of daunting. I want to look at you for a moment. What part of yourself did you have to transform along the way as you were going along this journey?

SPEAKER_00 26:58

Wow, that's a loaded question. Uh, I would say uh I think all entrepreneurs uh you're transforming. I think entrepreneurship is the ultimate uh self-improvement strategy because by its nature, you have to improve. You can't be cocky, you you have to learn fast, adjust, because if you don't, the company will not survive. And so, you know, how have I transformed myself? I I think you know, some of the basic things, which is something that is really important to me as I've gotten there. Like I tell my kids, you know, um, you either you know win or you learn. There's no losing. And so learning, you know, how I learn, you know, how I understand, you know, what's going around me. Um I didn't come from this, I'm not a doctor by training, right? My wife is a nurse, but I, you know, I was not uh involved in this. I was more of a technical guy, right, and a business guy. But having to learn fast, like, you know, what are the care models are, you know, how to help patients and treat them with hypertension, that something I had to pick up and really understand how I learned and facilitate that. But more importantly than you know, the the learning, I think was really becoming more empathetic, right? And so we don't really talk about that in the United States as much, but I'm really realizing, especially as I'm getting older, knock on wood, empathy is so, so important. And I realize now that empathy is your secret power because when you want to get frustrated with someone or someone, you know, you know, gets mad at you, or you know, or or somebody does something wrong to you, if you start with empathy first, that lessens the the hurt as much because now you say, oh, maybe they had a bad day, or maybe there's something else going on. And then now you're willing to understand them, and then guess what? You may be able to influence them, or you can really hear their hurt and help. And once you kind of start with empathy, it's it's tough because we're human. But once you really start with empathy with everybody, I think you really unlock a lot of things. So that's something that I start to transform as you know, we're a go a very hard-charging person. This is how we do it, the oldest of four, you know, this is how we're gonna do it my way, the highway. I start to realize, you know, having more empathy really opens, unlocks a lot of key doors. Because uh, once people understand that you you understand them or you're listening to them, I think they're willing to listen to you. And guess what? That's where the magic happens. So, yes, that's how I transform myself.

SPEAKER_02 29:27

Uh Theo, I am an elementary school counselor, and my bread and butter is empathy with with the message that I'm consistently delivering to young kids. There's a lot of other uh uh social emotional points that I that I I get to when I'm I'm working with kids, but the the bottom line if you can just get empathy for others, even for yourself, look at yourself with compassion. I it it it really goes a long way. So we're speaking the same language of understanding the importance of if we have that component, how much it improves so much of our society and world. You kind of touched on this. Uh it makes me think of the the Nelson Mandela quote like I never lose, I either win or I learn. Experience is the best teacher as we know it, and and uh mistakes are just lessons, right? In your journey, what do you think was the best mistake that you made coming up to this point?

SPEAKER_00 30:41

The best mistake. Oh, that is always uh interesting. Uh, you know, I make mistakes all the time. Uh, you know, I think, you know, one of the big things uh I tell in you know some of my speaking engagements is um one of my big first contracts, right? You know, I tell everybody you are so excited when you're entrepreneur, when you get that first check. It could be 50 cents, it could be$5,000. It doesn't matter. It's just like, you know, there was nothing here. I created it. And so the first customer we got, we did a pilot with them, got a couple thousand. But then the next one, we got a contract for, you know, six figures. And I was just on cloud nine. But it was in the contract stipulated that if we did X, Y, and Z, we would be able to get millions. So I'm just like, man, you know, through the this is our first big contract, you know, never done this before, through the roof. Come to find out later on, they had kicked us out and they got another vendor to replace us. So we did miss out on those millions. And I said, wait a minute, hold up. The millions are that's owed to us because you're using their solution to do what we were going to do. They said, no, because in the contract, it says we don't have exclusive rights. So we could do whoever we want. And, you know, since they're made, you're out. So that's a very, very expensive mistake. So I tell everyone, guess what I do now? I read the contract every time. So uh yeah, so that was one of the bigger, and it's early on, you know. So I missed, I got six figures, but I missed out on seven figures because of not reading the the fine print in the contract. So yes, that was uh an early mistake.

SPEAKER_02 32:30

And at that time, what what did that do to your spirit?

SPEAKER_00 32:34

Oh yeah, tough. It was tough, you know. Just uh, you know, I wanted to go after them. That's where the empathy came in. I was like, get the lawyers, let's go. But then, you know, cooler heads prevailed. My co-founder and others said, you know, we could, but what would that look like and take distraction away from other things that we're building? And come to find out, not too long later, maybe a year or so later, we got another contract that was worth a million dollars, right? And so, so I think, you know, you just have to uh you know take the lessons when they come and uh learn from each and every one of them so that you can grow from it. So yeah.

SPEAKER_02 33:07

There you go. Read the contract. Final question for you. So now that your road that you've been on with CensorMed is a little more traveled, if a young innovator came to you today wanting to change healthcare, what wisdom would you share with them?

SPEAKER_00 33:29

Yeah, great question. Just fall in love with the problem. I think that is something that a lot of folks thinking about entrepreneur, they think about uh, you know, the bling bling, the TikTok. Hey, I'm gonna have this car, I'm gonna be flying planes, I'm gonna do, I'll be my own boss. But if you really fall in love with the problem, because that's gonna sustain you through the the tough times. I've been through some tough times, you know. Uh didn't know how I was gonna make payroll at Disney of all places, right? Come to find out. Didn't have enough cash in my account, had to figure that out. But stuff like that, you but when you have a problem that you're trying to solve and you're focused on that, then that kind of you you kind of mentioned it, you know, uh Simon Sinak, you know, the why, right? What's the why of what you're doing? And if you can kind of push through that and fall in love with that and that you're trying to solve that why, then you can overcome anything. And healthcare, especially healthcare, is one of the hardest ones to get into because not only is it uh, you know, the normal economics and up and downs of business, you know, selling to anybody for a trade or service, but it's also dealing with a lot of regulations because you're dealing with people's lives. So how you protect the patient data, how it's regulated, you know, how the doctors are very specific about certain things, because they have to be. Because if anything is off, then you know, people you could die, or you can have issues with, you know, uh other issues later on. And so I think um that's something that you have to, you know, adhere to. So any young entrepreneur out there listening, please, please, please fall in love with the problem first, have that passion for it, whether it's from personal experience like mine, or it's just something that you really have always dealt with that. And truly, if you look up all the founder stories in healthcare, it usually came from a personal story as how they built these great big brands over time.

SPEAKER_02 35:21

I often hear about successful people being process-oriented. I like the fact that in a positive way you can be problem-oriented. It makes me think of uh great uh screenwriters and how they will they will write themselves into a corner in the in a significant problem, and that becomes the way that they write, is they have to write themselves out of the problem. So I'd imagine in healthcare, it's just you have to kind of put yourself into a problem and then kind of do reverse engineering to figure out how to get where you want to go.

SPEAKER_00 36:02

Absolutely. And guess what?

SPEAKER_02 36:04

Pretty remarkable.

SPEAKER_00 36:04

There's a lot of problems, so don't worry. You have your your choice.

SPEAKER_02 36:10

There are plenty of corners that you could find yourself stuck in when it comes to a problem. Yes, that's correct. Theo, before we get out of here, where can listeners go to find out more about CensorMed? Find find more about you, et cetera, et cetera.

SPEAKER_00 36:26

All right, great. Yeah, please go visit our website uh at uh ww.censormed s-y-n s-o-r-m-ed-d dot com. And then find more about what I'm talking about uh on my uh YouTube channel. I just it's under the real Theo Harvey, the real R-E-A-L, Theo Harvey, uh at YouTube. And you'll see I have videos that talk about all these great, wonderful topics, technology and healthcare in a new normal.

SPEAKER_02 36:58

Awesome. Theo, thank you so much for coming on the show today. Uh, thank you for enlightening me, teaching me. I'm really glad that that you sort of kind of came into to my universe, so to speak, because like I said, I'm very closed off when it comes to anything with healthcare. Maybe it's the the cynic in me, but uh once I scrubbed past my cynicism, I was I looked really forward to trying to understand this topic a little bit better. And um I'm very fortunate and grateful that I was able to have this conversation with you. So thank you for sharing a lot of your knowledge and wisdom with me today. So I appreciate that, brother.

SPEAKER_00 37:36

No, thank you, Jamie. I appreciate you as well.

SPEAKER_02 37:40

And with that being said, I'm your host, Jamie Weddle, and this is the butterfly of why. And my only goal with this show is to leave the world a little bit better than I found it. So please, let's share that together. I'll see you on the next episode. Peace.