107 Have you done your conflict communication audit? Artwork

Conflict Owner's Manual

Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.

Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.

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Conflict Owner's Manual

107 Have you done your conflict communication audit?

October 19, 2025 • Dr. Deborah Sword, with co-host Tyson Bankert • Season 4 • Episode 107

0:00 | 6:06

Perhaps you ask: "What's a conflict communication audit and why do one?" It isn't like a corporate communication audit of executive memos and such. Do you understand how you show up in a conflict? Your conflict communication audit includes your words, actions, and impressions you give during conflicts. Your conflict communication audit takes all your conduct and context into account, from the perspective of the person you're in conflict with.
What you say and do might not be what they hear and observe. Check in with them even during emotional moments, elicit their feedback, and listen to their opinion with humility. They have information that will help you improve your conflict competency. Each conflict communication audit builds your skills.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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