Conflict Owner's Manual
Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.
Conflict Owner's Manual
126 Better than counting to 10: Five valuable ways to handle emotion in conflict
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Perhaps you've heard the advice to count to 10 when you're upset, before you respond. Good advice if you're the upset person. Not as useful if someone is upset with you. At the end of counting to 10, you've counted to 10. Then what?
Yes, you do want to pause before you respond. But there's a better use of that pause than counting to 10.
Here are five conflict competent strategies to make that pause really helpful with how you respond.
show notes:
Episode 20: https://www.youtube.com/watch?v=0T4cD_KuP8M&t=74s
Viktor Frankl: “Between stimulus and response, there is a space. In that space is our power to choose our response.”
A helpful website about the seconds of pause between stimulus and response:
https://www.6seconds.org/2023/07/18/apply-consequential-thinking-in-the-six-seconds-eq-model/
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
Podcasts we love
Check out these other fine podcasts recommended by us, not an algorithm.
Disagree better
Tammy Lenski
KindSight 101
Morgane Michael: Small Act Big Impact
Conflict Skills
Simon Goode