128 How do you thaw a frosty relationship (if they won't reciprocate*)? Artwork

Conflict Owner's Manual

Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.

Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.

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Conflict Owner's Manual

128 How do you thaw a frosty relationship (if they won't reciprocate*)?

March 22, 2026 • Dr. Deborah Sword, with co-host Tyson Bankert • Season 5 • Episode 128

0:00 | 7:20

Have you've tried everything to end a conflict but the person who's got a problem with you just won't reciprocate*? Is there anything you can do to get that problem unstuck? Yes, yes there are a few more conflict competencies to try. Here's how to level up what you believe about conflict, and thaw that frosty relationship.

*Reciprocate means to accept a gesture or compliment or favour or gift etc. and respond with an equivalent. The actions are mutual.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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