Conflict Owner's Manual
Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.
Conflict Owner's Manual
How to get along with difficult people 134
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Getting along with people improves your happiness. But, maybe you can't find a way to get along with difficult people. They trigger you to react, and that ends up in a conflict. The situation is not hopeless. You already have answers to three helpful questions:
what's your reason for getting along with the difficult person;
how can you be curious about the difficult person's perspective; and
where is the interaction with the difficult person happening?
With your goal, their perspective, and the context, you have the skills to not get into a conflict.
Show notes:
Episode #38 What's more effective than calling out someone you disagree with? https://www.youtube.com/watch?v=5bjA0DMhjh4
Episode #40 Are any ghosts haunting your conflict? https://www.youtube.com/watch?v=SJSQcOGeQFI&t=1s
Episode #114 Is perspective taking a skill that diffuses conflict? https://www.youtube.com/watch?v=dKGq2mHa9Zk&t=4s
In these videos, we show you how to be skilled at conflict, unafraid of conflict, and competent to handle conflict, even if the other person in the conflict doesn't realize you are doing it. Everyone benefits when you are being conflict competent.
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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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