Conflict Owner's Manual
Yes, we are your conflict tech support. We help you improve conflict competencies you already have. Our logo is a dandelion because conflict is like a weed invading your garden. You want to know how to manage it, and keep it from spreading. In each episode, we give you one real life conflict competency you can use right away to improve your skills, which will also improve the quality of your relationships.
Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. We have decades of experience helping people improve their conflict competencies.
Conflict Owner's Manual
Small shifts with big impacts on your conflict 141
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There are two parts to your conflict competence practice; 1. your actions and 2. your attitude. If you change one of them, you will affect the other.
Start small, think of one action or belief to change, do that and see how that one small change will change something else.
For example, change one belief: instead of believing someone is nagging you, reframe their words as “they are trying to tell me what’s important to them.” See how that change in your belief about their intention changes how you respond to their words.
You can even discuss it with them so they see you’re trying to change the script, and that also can improve the quality of your relationship.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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