Healthcare Journeys - An S2M Health Podcast
S2M Health presents stories from across the healthcare landscape, chronicling personal and professional journeys that shape the industry.
In "Healthcare Journeys," we highlight the experiences of professionals, from executives, clinicians and coders, who play a vital role in improving patient care and the business of healthcare.
Through these stories, we showcase the triumphs, challenges, and lessons learned along the path to healthcare innovation and improvement.
Healthcare Journeys - An S2M Health Podcast
Ep.19 - Jim Carlough I Healthcare Journeys I S2M Health Podcast
Meet Jim Carlough 🎙️
The latest episode of Healthcare Journeys by S2M Health features a conversation with Jim Carlough—an award-winning Chief Sales Officer, bestselling author, and one of the most respected leadership voices in healthcare and SaaS today. The discussion offers a refreshing diversion from coding topics, bringing deeply insightful perspectives on leadership, culture, and high-performing teams.
As a special gesture to the Healthcare Journeys audience, Jim has offered a unique giveaway:
👉 The first five people to comment on the YouTube episode will receive a free, autographed copy of his bestselling leadership book.
S2M Health will be monitoring the comments and ensuring the winners are shared with Jim directly.
Jim brings over 25 years of C-suite experience across healthcare, SaaS, and BPO, including leadership roles at mPulse, Cognizant, Access Healthcare, and Perot Systems. In 2025, he was recognized as Chief Sales Officer of the Year by the International Association of Top Professionals for his transformational leadership, record-breaking sales performance, and people-first approach.
At mPulse, Jim has:
• Architected a KPI-driven enterprise sales strategy powering 1+ billion healthcare conversations annually
• Led double-digit ARR growth through strategic partnerships and market alignment
• Collaborated with C-suite and product leaders to build scalable digital health solutions that improve outcomes and deliver measurable ROI
He is also the author of the Amazon best-selling book The Six Pillars of Effective Leadership, rated 4.9/5 on Goodreads. Through the pillars—Integrity, Focus, Empathy, Compassion, Humor, and Stability—Jim provides practical frameworks for modern leadership that resonates with teams at every level.
As a keynote speaker and mentor, Jim inspires audiences with his real-world approach to team performance, change management, and leading with humanity. His mission is to help leaders build cultures rooted in trust, clarity, and meaningful impact.
Tune in to hear Jim’s leadership journey on Healthcare Journeys by S2M Health.