Happy Agent Co. | Real Estate Agent Podcast & Coaching for Women

Your Weekly CEO Hour: What to Review, What to Plan, What to Let Go

Lindsay Dreyer Season 1 Episode 66

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0:00 | 24:42

Most real estate agents spend their entire week in reaction mode — responding to whoever called last, putting out fires, jumping from task to task, and ending the day exhausted with no idea what they actually accomplished.

In this episode, I'm walking you through the one weekly habit that changed how I run my business: the CEO hour. Just 60 minutes, once a week, where you step back from the day-to-day and actually look at where your business stands. Not glamorous. Not Instagram-worthy. But genuinely the single most important thing I do every week.

We'll talk about why most agents never make time for this (and why that's exactly the problem), what to actually do during your CEO hour, and how to protect it so it doesn't disappear the second a client texts you.

What You'll Learn:

  • Why you feel like your business is running you — and the one shift that puts you back in control
  • What a CEO hour actually is (and what it is not — it's not admin, email, or busy work)
  • How to review your real estate financials without obsessing over every dollar
  • How to read your pipeline so you never get blindsided by a slow month
  • The three questions to ask yourself at the end of every week
  • Why planning three priorities beats planning 47 every single time
  • Why protecting your energy is the most strategic thing you can do for your real estate business
  • How to make the CEO hour stick — even when life gets in the way

Your business doesn't need more hours in the day — it needs one intentional hour each week where you're actually leading it. That's what the CEO hour gives you.

Free Resources:

Grab the free CEO Hour Agenda Template — a one-page guide that walks you through exactly what to review and in what order. Download it at happyagent.co/CEO.

Also mentioned: the Deal Dashboard for tracking your real estate deals in one place. Free at happyagent.co/dashboard.

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SPEAKER_00

Hey, hey, hey, friends. I'm Lindsay Dreyer, real estate coach, mom of three and brokerage owner, and the founder of Happy Agent Co. Welcome. If it's your first time here, I'm so glad you're here. And feel free to binge listen. Our episodes are short on purpose because I know that you are busy. If you are a return listener, welcome back. If you haven't left a review, I would absolutely love you and appreciate you. Without further ado, let's dive into this week's episode. So let me paint you a little picture. It is Monday morning.

Welcome And Why You’re Overwhelmed

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You sit down at your desk with coffee. If you're lucky, you're sitting down at a desk. You open your laptop or your phone. You're checking your emails, your texts, you have 33 new messages, you check your CRM, you've got hot leads you have to follow up with. You're checking your calendar. It's back-to-back showings this afternoon and evening. And you got a listing appointment tomorrow you need to prep for. And you were supposed to call that lender back three days ago. And you are probably thinking, where do I even start? And you are not alone. So you do what most agents do. You are just reacting. You are in reactive mode. You are putting out the fires. You're responding to whoever yelled the loudest or called you 12 times. You are jumping from task to task. And by the end of the day, you are completely exhausted. And honestly, a lot of the times you have no idea what you actually accomplished. And the worst part is like you never got a chance to even look at the big picture. You never got a chance to see what a good job you're doing. And you never ask yourself, is my business actually on track? Am I doing the right things or am I just busy? And this is why most agents feel like their business is running them instead of the other way around. But here is what top producers do differently. And these are the top producers that make it look good. They have intentional CEO time. So today we're going to talk about your weekly CEO

Reactive Mode Vs Leading Your Business

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hour, just one hour every week, where you step back, review your numbers, assess your pipeline, and make strategic decisions about where you should be focusing. And honestly, this is not glamorous. It's not exciting. It is not Instagram worthy, although feel free to post it on your stories and tag me. But it is the single most important habit that I feel like separates agents who are reacting all the time from agents

The Power Of A Weekly CEO Hour

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who are actually in control of their business. So today I'm going to walk you through exactly what you can do in your CEO hour, what you can review, what you plan, and what you can let go of. And then I am going to give you a template so you can riff off of that and build your own. So welcome to your weekly CEO hour ritual. So we may have talked about this a little bit in the intro, but I want to get into the why do you need a CEO hour? And I know what you're thinking. You're probably like, Lindsay, I don't have an extra hour. Every time I sit down for to do this or have focused time, someone's harassing me. And I'm already working 50 hour weeks and I can barely keep up as it is. And I get it. But here's the thing: the reason you don't have time is because you're not doing this. It's like chicken and the egg situation. You're spending all your time in the weeds of your business, responding to texts, scheduling showings, writing emails, writing contracts, running to closings, and none of your time thinking about whether any of it is actually moving your business forward. So when you're working in your business, you are not working on your business. And that is what the CEO hour is all about. When you don't make the time to step back and assess your business, you end up with just chasing leads that we're never going to convert. You absolutely spend money on marketing that doesn't work. You say yes to clients that you probably should have screened out. You miss opportunities because you just didn't see them coming because you are so busy. And the worst of all is that you just burn out because you are always in reaction mode. And another like sad consequence is that you're never looking at the wins. You're never looking at what a good job you've been doing. Like it's not just a CEO hour to like criticize yourself or what you can be doing better, but it's also like celebrating those wins because really there's not anyone else that's going to celebrate them for you typically. So like looking at what did I do well? Like, what am I doing a really good job on? And that is life-filling. That's energy giving. So that is so important too. The CEO hour fixes all of this because it helps you get clear on what your priorities are. It gives you control of your business. And it also just gives you permission to think. It gives you permission to work on your business instead of in your business. So if you're feeling like you're always behind, like you have no idea if you're on track for your goals because you're never looking at it, you're repeating the same mistakes, or you're just working harder and not seeing results. This is hopefully going to be really eye-opening and something that you will want to start implementing right away. So, yes, I understand you are busy. No one is busier than a real estate agent. But this one hour, I hope, will save you 10 hours. I want to dive in a little bit to the nuts and bolts of what a CEO, CEO hour actually is and what it's not. So let me be really clear about what this is and what it's not. A CEO hour is not admin work. We are not using this time to answer emails or update your CRM or like manage your contract to close pipeline. This is not client work. We are not scheduling showings. We are not taking calls, we are not reviewing contracts. It is not passive learning time. So this isn't when you're gonna scroll Instagram for marketing ideas or like add more to your

What A CEO Hour Is And Isn’t

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plate. And it is not busy work. CEO hour is strategic thinking time. It is a time to check on the business health of your real estate business. So it's like your little business health checkup. It is for planning and prioritization. It's for reviewing what's working and what isn't working, and it's for making decisions on where you should focus next. So I want you to think of it like this: if you were a CEO of the company, you wouldn't be spending 100% of your time doing the work. You'd spend some of your time reviewing the business, looking at the numbers, um, adjusting the strategy and leading your team. And that's exactly what this is. This is leading your business. And if you can't lead your business, you never step back to look at the whole picture. And this is what so many real estate agents miss is that they aren't taking this time to get that 30,000-foot view of their business. I want you to take away that the CEO hour is not more work. It's actually the work that makes all of the other work worth it. And it is really truly taking back control of your business. So now that we have the why you should do it and what it is, I want to dive into my CEO hour framework. And so this is what I actually do as a real estate professional. So this is, I typically will commit to doing this on a Monday before I do anything else. And you can do it whenever you want. It could be Thursday night, it could be Saturday, whenever you can feel like you have that time to sit down and focus for an hour. And I like to do this weekly. If you want to commit to monthly, that's totally fine. It is about the consistency, it's not about the frequency.

Step 1: Review Your Numbers

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And I am happy to share my template with you, and I will give that to you at the end of this section so you can download it absolutely for free. So, step one is we review our numbers. And the first thing I do is open up my deal dashboard and I look at my numbers. Specifically, I'm looking at how many deals closed last week, this month, this quarter, what's the revenue so far this month versus my goal? What did I spend on marketing, tech, transaction costs, et cetera? What was my commission rates that I'm charging? Am I on track to hit my quarterly income goals and what do I need to adjust? I want to be clear that this isn't about obsessing over every dollar, but it is about knowing where you stand financially so you can make informed decisions. It's also important to look at trends. Like we know that real estate is seasonal. So if spring tends to be your crazy busy time and it's not busy this year, what's going on with that? So it's about getting curious and really taking the time to see and look at patterns and know what's going in. So if you don't track it, a lot of times people get to like November, December, and they're like, wait, where did all my money go? I thought I had a good year, or whoa, I had like a really big goal for the year and I didn't hit it. And when you're reviewing your numbers weekly, there are no surprises. You know exactly where you are. So you can look at your gross commission income, number of closed deals, expenses, profit per deal, any commission checks you're waiting on. That is a big one. Um, especially if you do rentals, those checks can sometimes take months to come in. So you're really just getting super informed on your money. And I track all of this in my deal dashboard, which I mentioned on a previous episode. Um, if you want to grab it, you totally can. It's free, happyagent.co slash dashboard, and it makes this so much easier. Um, if you want the full CEO hour agenda, like exactly what you want to review and in what order, you can also steal my one-page template. You can download that for free at happyagent.co slash CEO. And I will mention that again and put it in the show notes. The key takeaway for this section on review your numbers is that you can't manage what you don't measure. So knowing your numbers is so important. Step two on your CEO hour ritual is assessing your pipeline. So next I'm looking at my pipeline. And what do I mean by that? I mean active deals and progress. So these are your under contract and pending, any hot leads, people that I'm currently work with, that I'm currently working with that have not gone under contract yet. Warm leads are people that are thinking about buying or selling. I define this in the next six to 12 months. And then any follow-ups that I need to do. So what I'm looking at here is what deals are at risk, like what hurdles are still to clear on them? Is there appraisal? Is there appraisal? Is there financing?

Step 2: Assess Your Pipeline

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Is there a difficult seller? Like, where are the risky deals and what can I do to help potentially de-risk them? Then what deals are on track and really just need monitoring? Like they're pretty much good to go, like they're in the glide path. That's great. Who do you need to follow up with this week in terms of your leads, maybe your pendings? And then are there any gaps in your pipeline? And what I mean by that is do you have a ton of deals closing this month, but there's nothing coming in behind it? So this is where you are hopefully catching problems before they can become emergencies. And yes, you may have a TC. So if you have a transaction coordinator, maybe you ask them for a one-page update or you do a 30-minute meeting with them weekly just to get an update on your pipeline. But yes, you can loop your TC in for this, but they're not going to be present at your CEO hour. You may just have information from them or a report from them. This is crucial because when you're looking at your pipeline, you can assess do I need to focus more on marketing? Am I not doing a good job of nurturing? Um, what's going on? Am I not falling into that trap of feast or famine? So that's a really big one for people. And I am not just necessarily reviewing my pending and close. I'm trying to forecast my pipeline. So I ask myself based on what's in my pipeline right now, how many deals am I likely to close in 30 to 60 days? Um, and if that number is lower than I want, what do I need to do to fill the gap this week? Like what action item can I take? And that is the difference between reacting and leading your business, being proactive in your business. You're not just waiting for business to happen, you're creating it. Your pipeline is so, it's like that's great information because it's telling you where your business is going. So reviewing it before you get there can be so, so valuable. So we've done a good job of looking at the future. So, step three in my agenda is I like to evaluate what went well last week or what didn't go well last week. So we're taking a look and at the last week, and I asked myself three questions. What worked? So, what went well? What deals moved forward? What wins did I have? What marketing got traction? What conversations led somewhere good? The second thing I asked myself is what didn't work? So what flopped? What was a waste of time? What do I need to stop doing? And then what did I

Step 3: Wins, Misses, Lessons

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learn? And this is where you can get reflective. So, did you handle a negotiation well? Did you miss a red flag with a client? What lessons learned are there? So, what worked, what didn't work, and what lessons did I learn? I write these down. It's not in like an elaborate journal, but it's just in like a Google Doc where I take some notes. But I like to document it because if I'm not reflecting on my week, you're not getting better. You're not improving, you're not making changes in your business. And a lot of times you're just making the same mistakes or you're getting stuck in the same place, or it's the same time wasters. And honestly, nothing changes. So I know a lot of real estate agents do not have the perfect business, and that is okay. Like we are humans. But this is your opportunity to take a look and be like, oof, you know what? The business like ate my life last week. So what can I change going forward to make that not happen? Maybe it was just a shitty week, but that happens. Sometimes we just get those weeks where like you have to be on, but you go back to having some balance the following week. So just looking at it, is there something I could have changed? If not, no biggie, we're moving on. If there was, maybe I can make some tweaks. Step four is super crucial. And part of why I like doing it on a Monday is that I like to plan for the week ahead. So now that I know where I stand financially, what's in my pipeline, and what I learned last week, I can plan the week ahead. And this is not a to-do list. This is about setting broader priorities. So I ask myself, what are the top three things that have to happen this week for my business to move forward? What client work is time sensitive? So it could be like a home inspection, it could be closings, just what is urgent in terms of client work? What marketing or lead generation do I

Step 4: Plan Focused Priorities

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have to do this week? Like what is non-negotiable? And then what can I delegate, automate, or just not do at all? You might just start weeding. And then I make sure that I prioritize these things. I am not a huge fan of time blocking specifically, but I am a big fan of leaving days or blocks of time for focus work or for attacking my priorities. So it is important that you have that non-negotiable time. And again, sometimes it just disappears, but you can fit in these priorities where you can get to it. Just it's so important to build buffer time into your calendar. Um, but I like to put these on loosely. I do not call it like rigid time blocking, but they put them on loosely in my calendar, or I find time for like two or three hour blocks to make things a priority. Because for me, if it's not on my calendar, it doesn't exist. Here's what I don't do. I do not plan 47 things. I have learned over the years that having too many things on my priorities list ensures that nothing is getting done. So maybe it's one priority, maybe it's two, maybe it's three, but you are planning your three-ish, could be five, depends on how big they are. But you are planning those really narrowed down priorities because if you try to do everything, you either don't do it well or you're not doing it. And that is how you just get stuck in this like never-ending hamster wheel of your business, not going anywhere or taking over your life. So focus absolutely wins. I saved the most important step for last, which is protecting your energy. And this is one that most agents either skip or don't even focus on. I check in with myself and I ask, how am I feeling about my business right now? Honestly. Am I energized? Am I depleted? Am I angry at it? Am I loving it? What's draining me? Is it a difficult client? Is it being on social media? Is it too many showings and not enough boundaries? And what do I need to let go of this week? Because you can have a profitable business, profitable business

Step 5: Protect Your Energy

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and still be absolutely miserable. But if you ignore your energy, you're eventually going to burn out. And it's not a matter of if, it's just when. And sometimes it takes years to reach that point. But there are absolutely red flags around the way. Like I definitely did not listen to them early in my career. I was wearing the brokerage hat, wearing the produce, the agent producer hat, and I had my first child, and I absolutely hit a wall. And I think that if I had listened to myself, if I had actually checked in with how my energy was, I would have been honest with myself and said that something needs to change. And so you might be there too. And it is so common. I want you to know that you're not alone, but your energy is really important. Like you need to have energy for yourself. You need to have energy for your family, you need to have energy for your friends. And yes, you need to have energy for your business. But being aware of what's energizing you right now is super important. What's draining you is also important. What do you need more of? What do you need less of? And you get to make the rules. And I think this is something that we forget a lot of the times is that you make the rules of your business. You decide who you work with, you decide how you work with them, and you decide if you want to work with them. So that is completely in your control. And this is strategic. Like this is not like fluffy woo-woo. This is like very important because you are the product. And we have to make sure that that product is maintained because if the product can't show up and do the job and our clients can't buy it, then that's not a successful business. That is a burnt out, sad business. And I don't want that for you. You can't build a sustainable business if you're running on empty. So I want you to protect your energy like you protect your commission check, and it is a non-negotiable. All right. So some of you are probably like, how do I actually do this, Lindsay? How do I make this happen? And you can do this however you want, but it's about making it a non-negotiable and making it consistent. So pick a day and a time that works for you every week, every month. For me, I love Monday mornings before I check email, before I talk to anyone. For you, it might be Sunday evening, it might be Friday afternoon. It really doesn't matter when. It just has to be consistent because that's how we build this habit. So once you have that day and time picked, second, you're gonna put it

Make It A Habit And Protect It

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on your calendar. You will block this time, you will protect this time, you will treat it like a client appointment because it absolutely is a client appointment. You are meeting with the CEO of your business, and that is you. And you are a badass. Step three, protect it. We have talked about this. Do not let other stuff creep in. No showings, no calls, no quick favors. This hour is sacred time. And then fourth, start with my template. Don't try to wing it. Download my CEO hour agenda at happyagent.co slash CEO and try following it and then tweak it to adjust for your business and your flow and how your brain works. But this is a really good starting place to make sure you stay on track and that you're covering everything. Now, this is about progress, not perfection. So if you miss a week, that is totally fine. Just do it the next week. Or if you miss a month, do it the next week, like you missed that week that you were gonna do for the month, do it the next week. This isn't about perfection. It's about getting to a place of consistency. And yes, you are going to have sick kids. You are going to be sick yourself, but it's about just getting back on the wagon if you fall off. I think you are going to be really surprised and excited about what changes you see when you do this. You are going to stop feeling like your business is happening to you. You are not going to be in constant reaction mode. You are not a victim anymore. You are leading your business. The second thing is you're going to catch problems early and you're going to catch deals that are about to fall apart. You saw it coming, you handled it in advance. Um, the lead that maybe like ghosted you and disappeared, you followed up before they forgot about you, and they met another agent at an open house. You also are going to make better decisions because you're making them from data and not just from like your nervous system feeling totally out of control. You're gonna

Results You’ll Start To See

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know your numbers, know your pipeline, and you know what work, what's working. And then you are also protecting your time and your energy, which is going to fill your cup because you are not saying yes to everything. You are saying yes to the right things, the things that feel aligned. And when you feel more in control, more like a business owner, and less like you're on a hamster wheel, that's what CEO hour does for you. It gives you your power back. So here's your homework for this week. I want you to download the CEO hour agenda. Template at happyagent.co/slash CEO. It's free. It's one, it's two pages. It'll walk you through the whole process. Then I want you to block off an hour in your calendar this week, just one, try it, maybe next week if you don't have it. And then follow the template. Review your numbers, assess your pipeline, reflect on last week, plan for this week, and check in with your energy and then see what ships. Notice how it feels to start your week with that clarity, with like intentionality, because

Your Homework And Free Templates

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I promise you that one habit is going to change how you feel about your business. It's going to change how you feel about success, but you actually have to do it. Isn't that always the way? If you found this episode helpful, please send it to another agent who might be drowning in the day-to-day and needs to take a step back. Also, you could get them to be your accountability buddy, which is always a good thing. And if you use the CEO hour template, feel free to tag me on Instagram at HappyAgent Co. and let me know how it goes. Until then, I hope you download the agenda at happyagent.co slash CEO, block the time, and show up for yourself like the CEO that you are. You deserve it. In the meantime, I hope you stay happy.