Reflect w/ Ed Fassio
Welcome to "Reflect" with Ed Fassio. Get ready to experience one of the world's first 100% digitally generated podcasts where we take a step back, dive deep, and strive to learn new things. Join us as we unpack thought-provoking ideas, personal reflections, and inspiring stories to help you stay in the know. Reflect is brought to you by the minds at ByteBrain and powered by emerging technologies from Google, HeyGen, OpenAI and ElevenLabs. Thanks for tuning in. Now, relax and prepare to reflect...
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Reflect w/ Ed Fassio
The End of the Pyramid: Rethinking IT in the Age of Agentic AI | a Reflect Podcast by Ed Fassio
In this episode, we confront a seismic shift: Agentic AI isn’t just another productivity tool—it’s a system that acts, learns, and evolves. And that changes everything.
From collapsing the traditional IT services pyramid to redefining what it means to deliver value, we explore how autonomous AI agents are reshaping business models, pricing structures, and human roles. The old question—“Can you build it?”—has been replaced with a new one:
“Can you orchestrate it, own the outcome, and make it evolve?”
We unpack:
- Why Agentic AI eats the middle of the traditional services model
- How firms must transition from effort-based delivery to outcome orchestration
- What it takes to build systems that grow, learn, and adapt over time
- How to design trust, feedback, and evolution into every AI-enabled workflow
- What leaders need to do right now to stay relevant in a post-consulting world
Plus: A real-time discussion on designing agentic architectures, redefining human value, and why the future favors those who can lead with leverage, not labor.
This isn’t about automation. It’s about becoming future-compatible.
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