ICA inCONVERSATION

Operational Resilience: the Human Factor

International Compliance Association Season 1 Episode 13

With ever-expanding regulations, constantly changing and emerging risks, the lightning speed of technological advances, shifting of societal expectations, and the ongoing growth and evolution of global economics and international relationships, the work of GRC professionals continues to expand, becoming ever more complex. While many are still waiting for a return to "business as usual" and investing in technology, we discuss the need to consider the human aspect of meeting these challenges.

With ever-expanding regulations, constantly changing and emerging risks, the lightning speed of technological advances, shifting of societal expectations, and the ongoing growth and evolution of global economics and international relationships, the work of GRC professionals continues to expand, becoming ever more complex. While many are still waiting for a return to "business as usual" and investing in technology, Roz Dixon-Burnett, ICA's Global Lead for Governance Risk & Compliance, talks to Claire-Elaine Payne, Leadership Expert and Founder, Orthelian Limited, about the need to consider the human aspect of meeting these challenges.