Cameron Sorsby - Learn By Doing, Developing the Next Generation of Owner-Operators

In this special American Operator episode, JC goes behind the scenes with Cameron Scoresby, head of Operator Development at Mainshares. They discuss the journey Cameron’s taken from New Jersey to Texas, his early experiences with alternative education at Praxis, and what it means to build a career that balances independence with community. Cameron shares insights on the value of building a strong, supportive network, especially for aspiring business owners and operators. Tune in for Cameron’s advice on creating accountability, finding the right people, and taking the first steps into business ownership.

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Transcript

All right, team, welcome back to another episode of The American Operator. I'm here with a very special kind of episode, one that I expect us to sprinkle in all the way through. The American operator series. But when we get to talk to some of the teammates behind the scenes, some of the folks that make a lot of what we do here happen on a daily basis, these are folks that, as you're out there tuning in and thinking about becoming an owner, thinking about stories and war stories about already being an owner and running a business.

00:00:28:12 - 00:00:47:14
Speaker 1
Just know there's an entire crew of folks here that are working on all facets of helping you just be the very successful owners that you can be, and run the very best companies. And we have one of the very best teammates here on the, with the show today, Cameron Scoresby, who leads our entire operator development. We're going to talk about what that means.

00:00:47:14 - 00:00:49:11
Speaker 1
But Cameron, good to have you on the show today.

00:00:49:13 - 00:00:53:12
Speaker 2
Good to be here, Jake. Excited to, dive into everything today.

00:00:53:14 - 00:01:06:05
Speaker 1
So before we kick off, let's give folks just a little insight into you. Where are you from? What you're about. Make sure you validate you're not like, a bot or, or an ad tool or something like that. There's actually a real person behind all this stuff.

00:01:06:06 - 00:01:32:11
Speaker 2
Yeah, yeah, absolutely. So, I grew up in new Jersey as as my family likes to, remind me from time to time. I'm. I'm the first Yankee in my family. So my dad's originally from, here in Texas and in Houston. And then, my mom was from a really small town in rural North Carolina. And, the universe kind of made their made their way to new Jersey just before I was born.

00:01:32:11 - 00:01:42:19
Speaker 2
And, so I grew up with some, like, southern southern culture in my blood and, definitely a new Jersey attitude on top of that after, you know, 18, 20 years there. Yeah.

00:01:42:19 - 00:01:55:13
Speaker 1
I guess you get, when you think about leaving Texas and you getting back to when people say going back to the East Coast, gotta be very specific about what that means, because Massachusetts, East Coast, new Jersey, East Coast is very different than Carolina.

00:01:55:13 - 00:02:23:23
Speaker 2
Virginia very different. Very different as my as my mom, as a true old fashioned Carolina girl, found out very quickly once they moved up there. Yeah. But yeah. So I grew up in new Jersey, very competitive soccer player. You know, through through the school years and everything, and, kind of entering my, my 20s felt, you know, just like a lot of people, like, kind of loss and, like, questioning, like, what do I want to do with my life?

00:02:23:23 - 00:02:43:05
Speaker 2
What am I going to do career wise? It was always important to me to find something that, you know, I felt really connected to the mission of. So, coming out of school, actually, connected with a really, really cool startup called Praxis. And we were running a, college alternative program.

00:02:43:07 - 00:03:03:17
Speaker 1
Yeah. Well, so it just, I'm going to get I'm going to kind of, like, lead the audience a little bit further into the water, so to speak. But Cameron up is starting off as a customer, but ends up being somebody who runs the whole thing here. And for the better part of a decade, has worked with this really unconventional way of helping this next generation of folks really get into the workforce.

00:03:03:23 - 00:03:12:03
Speaker 1
But tell me a little bit, what is Praxis, and what were do you find was competitively different about you all than maybe traditional education?

00:03:12:05 - 00:03:32:09
Speaker 2
Yeah. So Praxis, we were a one year college alternative program. We really built for the, you know, 18, 20 year old who, if they looked at college like, of course they could go to college and be successful, but they were looking for a more like practical route to, kind of getting their life started in the real world.

00:03:32:09 - 00:03:57:15
Speaker 2
So that was that was our pitch to them as, hey, like, you know, instead of, you know, if you're not excited about the college experience and you have that kind of ambition and eagerness to to get started earlier, you know, spend a year with us, we're going to, you know, teach you all about the kind of career landscape and the different kind of starting points, that you might want to, you know, get started out.

00:03:57:17 - 00:04:19:19
Speaker 2
And we're also going to teach you not just, like, how to go get a job for the first time, but long term, like how to build a career that you can look back on and be like, hey, like I have I've built what I've wanted. I don't feel, you know, stuck in a one particular career path. I feel like I can move in and out if I want to go do something more entrepreneurial.

00:04:19:21 - 00:04:39:00
Speaker 2
You know, I feel confident I can do that if I want to go work at, you know, the, the large, you know, tech brands and everything like I can do that. But my, my career is my own. So we were really big on getting to that point where you feel like you could start building and achieving, you know, career freedom and autonomy.

00:04:39:02 - 00:04:56:17
Speaker 1
Yeah. What were the. The unique aspects of how y'all delivered this education? I know when we first started talking, I've always found it to be interesting how traditional education doesn't always work the way that you need it to when it comes to, quote unquote, real life. Yeah.

00:04:56:19 - 00:05:19:16
Speaker 2
Yeah, we were very big on really learning by doing. So the, the whole premise of the program was, you know, through this program, you can land the type of job that, you know, a, a high quality, high caliber college graduate who was, you know, going more of like the business route would be excited to land coming out of college.

00:05:19:18 - 00:05:54:00
Speaker 2
And we're, you know, our claim was like, we can get you to that point in 6 to 12 months rather than 4 to 5 years. So, we had a lot to do in that in that time with them. But the approach we took was everything was incredibly action and project based. You know, if you were learning marketing, for instance, then you were going to go through our marketing modules where you were actually going to be doing the types of project and types of work and developing the skills that you would need, like on the job versus, hey, I need four years of textbook learning on this thing to, you know, to kind of be

00:05:54:00 - 00:06:28:12
Speaker 2
qualified to start learning the the practical skills of it. So, and we also took that approach with, you know, soft skills and, and job hunting as well. We had a whole kind of module on, on how to go land a job. And, a lot of our, kind of philosophy was around, like your job. Like a job hunt is a sales process, and your job is to, like, show a potential employer that you can go create value for them rather than just take a passive approach where you're just kind of spraying and praying resumes all over the place.

00:06:28:12 - 00:06:44:02
Speaker 2
So it was kind of embedded, deeply embedded in everything we did with our participants was you're here to, you know, take action to learn by doing and, you know, get that, get that feedback from the real world as, as much as possible. Yeah.

00:06:44:06 - 00:07:05:22
Speaker 1
You you saying that reminds me, growing up, I was there in the early days exploring, instruments that I wanted to get better at. And I remember when I first kind of started thinking about piano, the in my mind, I had a very real reason why I wanted to do it. And I remember we had gotten this instructor and I had all these books that gave me, and I was like, well, this can teach me how to play piano.

00:07:05:22 - 00:07:17:23
Speaker 1
Yeah. And they're like, well, yeah, learn all these things. And it was like, you know, Bach and you know, Mary had a little lamb and stuff. And I was like, I just want to play Great Balls of Fire by Jerry Lee Lewis. Like, that's what I want to play. I don't want to do all this other stuff. Yeah.

00:07:18:05 - 00:07:35:16
Speaker 1
And so it sounds like if there was a praxis for piano back in the day, I probably would have been much better at it, but I, I ended up picking up the guitar. All that to say that when you, when you started getting into the Praxis program at what point in time did you also recognize that the people around you also mattered, not just, oh, content action.

00:07:35:16 - 00:07:37:21
Speaker 1
Great. Did the people matter at all?

00:07:37:23 - 00:08:03:09
Speaker 2
Of course. Yeah. We won. You know, from the beginning of the program, we kind of knew that, hey, if if the quality of the people were there in terms of, you know, the the students we were accepting in the program, if they had the right mindset, they had the right attitude. We felt like, hey, like, you know, we we know how to help that person if they're willing to kind of put in the effort.

00:08:03:09 - 00:08:29:12
Speaker 2
And a big, big question when admitting new participants was always, would this person be a value add to the community of other participants and of our graduates? You know, if the answer was probably not or not quite sure, then even if they were great in some other areas, they were clear, you know, yeses for for the program in other areas.

00:08:29:14 - 00:08:53:15
Speaker 2
Then, you know, more often than not we would, you know, pass on that person because the we found out really quickly the value of the community and what role the community played in the success of the participants, you know, going through the program, not just during the year of the program, but also our alumni. We had a really tight kind of alumni network that really stay engaged as well.

00:08:53:15 - 00:09:01:22
Speaker 2
And we wanted we were very protective over that community and making sure, like we were maintaining really high quality standards makes sense.

00:09:01:22 - 00:09:25:12
Speaker 1
I mean, that's just like anything in life. Community is so important. And I think when we think of community, it is the my vision is like you kind of think of a bunch of picnic tables and everybody's barbecuing together and like, we have community, right? But I also think that the accountability part of it is huge. It's interesting that soccer was a competitive sport, but we actually have quite a bit of soccer players here at the company, or former soccer players.

00:09:25:12 - 00:09:43:17
Speaker 1
And what's interesting is their community is still soccer and they still continue to compete very hard and keep each other accountable and keep each other fit, whatever those things are that come along with it. Was that something that as you were as you were designing this education piece, the community came in? Is it kind of an afterthought or you're like, hey, that's actually a core tended to begin with?

00:09:43:18 - 00:10:11:18
Speaker 2
Yeah, it it was something we weren't paying attention to at at the very beginning. I think we were actually, you know, kind of our early founding team, we were almost in some ways, like more likely to be anti community. We weren't the types that wanted to be like in a bunch of communities and hanging out. And, you know, we kind of all looked at that as like really fluffy stuff wasted time.

00:10:11:18 - 00:10:34:21
Speaker 2
Yeah. Waste of time. Like art. Like, hey, if you have time to just be like, hang out in a, in a community of some kind, like, sounds like you have time to get to work, you know? And so at the beginning, we kind of had this and I think it was a good thing for us, but we had a really kind of almost like ruthless streak to like, hey, you're coming into this program and it's going to, you know, kick your butt.

00:10:34:21 - 00:10:57:03
Speaker 2
It's going to be hard, you know, deciding to opt out of the traditional college path and start building a career that most people are trying to build at, you know, 23 to 26, at 18 to 20 like that is going to require, you know, really hard work and grit. And we want to make sure, like, you have everything you need to feel supported in doing that.

00:10:57:03 - 00:11:22:05
Speaker 2
But like, don't get it twisted like the hard work is on you to to make this happen. And what we really found is that I think by having this kind of big, ambitious kind of goal and mission we were putting in front of each other is like Praxis is the place you go to build, you know, a successful long term or entrepreneurial career without college like that.

00:11:22:05 - 00:11:49:14
Speaker 2
Just it's almost like the the community almost like birth itself, you know, when you get people, you know, really kind of, coming, coming together around a very shared, you know, mindset and a shared mission. The community just kind of created itself. And we had plenty of bumps along the way. But ultimately we've we realized like, oh, this community needs nurturing and it's harnessing.

00:11:49:14 - 00:12:13:18
Speaker 2
It's like our most valuable asset. And, we really did probably we realized that probably like 3 to 5 years into building is that, you know, the community is just as valuable, if not more valuable than any other kind of particular portion of the program. And that includes, you know, the actual job placement aspect of, you know, landing that first, you know, career job and everything.

00:12:13:20 - 00:12:36:13
Speaker 1
It's, the accountability piece is probably also got to be great, right? When you think about it's accountability and a bit of exposure where you're like looking at teammates left and right here in this community going, well, I maybe thought this was a good idea and would give up on myself. But now I see Jim and Susan like, wow, they're actually getting pretty close to doing what they actually want to be doing here, at least for the next couple of years.

00:12:36:13 - 00:12:44:22
Speaker 1
Yeah, that's got to be something that's a pretty powerful ingredient when it comes to, just keeping you showing up every day. Just the basic discipline of putting the work in.

00:12:44:22 - 00:13:09:14
Speaker 2
Yeah, I think one of the most powerful components of a community, like the value of community, is if you're trying to do a thing to to see other people do that thing and be successful like, that is all the motivation you need to like, you know, stick with it and kind of it gives you that, you know, self-confidence and self-belief that, hey, like, I, you know, I know Nick and Tommy.

00:13:09:14 - 00:13:22:18
Speaker 2
I know you know Jackie over here like she's, you know, we've I've gotten to know her and like, now she's doing great things. I'm only a few months behind her like I can go. Do you know something similar for myself?

00:13:22:20 - 00:13:49:10
Speaker 1
Kind of going into the world that we're at now where we're able to, fortunately, scoop up all your brain power and experience into what we're doing here with the operator network, your main shares. But just kind of even big, big picture like in America, if you think about small business at large, what's fascinating is that you have these incredible small businesses that almost all of these tough, hard core, intense decisions are all just gathered at one person.

00:13:49:12 - 00:14:14:09
Speaker 1
You know, it's usually the owner and the operator of that business. And is that because the other folks are great and it's not because they don't care. They're all doing their jobs, you know, hopefully to the best of their abilities. But there's just a lot of discussions around money and HR and, you know, working capital, all those things that there's really no where to turn other than inside yourself or at a dinner table conversation that you're probably other half is probably just tired of listening to you.

00:14:14:11 - 00:14:23:22
Speaker 1
Do you think that building and finding a community, especially in this world where it is a little bit lonely being an operator, how important is that?

00:14:24:00 - 00:14:55:05
Speaker 2
Yeah, I think in terms of kind of more professional development, career oriented communities, you know, what's what's exciting about this space is that there are more kind of career professional, development oriented communities being built. Some are, you know, there's there's a lot of communities designed for, you know, corporate executives. There's a lot of communities designed for different, career professionals in the more like tech and startup space.

00:14:55:07 - 00:15:38:03
Speaker 2
I think the, you know, small business owner operator is is a kind of uniquely lonely place right now, you know, by by the nature of what it is like, you're you're managing a team of, you know, anywhere from, you know, 3 to 30, 50 employees and you don't have the, the traditional kind of governance support of like a board and probably multiple, you know, active investors in the business that are making share decisions, like even even if you have investors, like it's typically, you know, 90% of the buck, you know, ends up with that sole like owner operator.

00:15:38:05 - 00:15:59:06
Speaker 2
And I think, you know, people that are small business owner operators, they're also they're not necessarily the ones that are going to have all the time in the world to seek out, you know, community, for themselves either. And I think that's where, you know, that's hugely valuable place to kind of build community for those types of people.

00:15:59:06 - 00:16:05:19
Speaker 2
If you build it in a more in a like authentic, genuine way where they can come together and connect.

00:16:05:21 - 00:16:31:19
Speaker 1
What would you tell folks that are head down this small business route? Maybe they're already in it, but let's just talk about the folks maybe kind of new to the world, and they're looking to get into it. They're probably aware that there's a lot going on. What would you tell them about what is important to find in the community, outside of the outside of the curriculum and outside of the education piece and outside of the people, kind of more of the personal ality of it.

00:16:31:19 - 00:16:38:07
Speaker 1
Like what? What is important to really hone in on there when you're looking for the right folks to kind of surround yourself with.

00:16:38:09 - 00:17:13:18
Speaker 2
I think, you know, the goal with owning community, but especially this space, I think it's it's finding people who are, like, aligned with you values wise. You know, if you're an owner operator and you know, whether you're, you know, coming from a background where, hey, I was a, you know, trades professional in this particular industry for 10 to 15 years, and now you're pursuing or, you know, you're on the other side of of owning a business that's, that's a particular background where it's probably really hard to find like other people like yourself.

00:17:13:20 - 00:17:47:17
Speaker 2
And, you know, same, same goes for some degree for, you know, the person who's spent, you know, ten, 15 years in, you know, corporate world. And they, you know, realize like, hey, like small business ownership like that just like fits me. And I just hadn't realized that up to this point. I want to go do that. I think for those people like finding others who are on different on your path, but maybe a little bit ahead of you, maybe a little bit, you know, behind you, that's that's immensely valuable.

00:17:47:17 - 00:18:07:16
Speaker 2
And it really does come back to the people aspect of it. And then I think it's, you know, you don't want, I'm big on like, you don't want community just for a community sake, like you want like you want to be showing up to a community where it's like, hey, we're all trying to get some value out of this thing where it's like, hey, I'm.

00:18:07:22 - 00:18:25:02
Speaker 2
I'm here. I'm trying to be. I'm trying to be, you know, a better owner. Operator. So I can grow this business so I can, you know, give back to to my team, to my community. I'm trying to, you know, build, you know, long term wealth for my family. I'm trying to be like, a great role model for my kids.

00:18:25:02 - 00:18:43:18
Speaker 2
Like all those, like, deep, meaningful reasons why why you're doing this kind of work. And it's like, okay, like, I'm not just here to hang out and meet other people, but like, I have, like, something meaningful behind why I'm here. And I think that's what kind of ties people together in, in the right community.

00:18:43:20 - 00:19:02:10
Speaker 1
Will get you excited about what we're doing here at the Operator Network. You know, you've been a part of unconventional community building. You've seen that stuff in your own personal life, which, by the way, Cameron is a killer golf player. So that's an entire, you know, different set of community out that way. But with the operator network in particular, you've seen a lot of different communities out there.

00:19:02:10 - 00:19:14:13
Speaker 1
What about this one that the team is currently building? And we'll have the doors completely officially open here early next year. Jan, we'll get you we'll get you stoked about it all.

00:19:14:15 - 00:19:37:16
Speaker 2
Yeah, I was I was excited coming in, you know, and joining me shares. And part of it was it just felt like such a natural extension of of what I've done before, you know, the, the way I see it is like the types of people that we're building community for here, you know, they're the types of people I was building, you know, community for, through Praxis.

00:19:37:18 - 00:20:02:05
Speaker 2
They're they're entrepreneurial. They're hard working. They have, you know, low ego and they're trying to, you know, build something great for themselves and for their family, for their community. And so coming in like, I was just excited about, like, being around these types of people, you know, through through Praxis days. I got to know a lot of great, you know, small business owners on, on kind of the hiring side of the business.

00:20:02:05 - 00:20:23:15
Speaker 2
And the more small business owners I worked with, the more I realized, like, man, like that small business world that those types of people, like, those are just my people compared to, you know, talking to, you know, tech hiring managers and recruiters all day, you know, plenty, plenty of great people there. But small business really just spoke to me.

00:20:23:17 - 00:20:50:09
Speaker 2
And I think it also connects to kind of, you know, it's I think small business is like a deeply embedded part of the fabric of, of our country. And, you know, when I think about, like, American culture, I think about, you know, the types of, you know, men and women running, running small businesses and being part of supporting those people already out there doing it.

00:20:50:11 - 00:21:13:19
Speaker 2
But even like, more importantly, expanding, you know, the the access and giving kind of this next generation of aspiring owner operators like the confidence of like, hey, actually, I do want to I can go do that and I do want it, and I see other people doing it because I'm in this operator network like that is just immensely rewarding to think about.

00:21:13:21 - 00:21:34:06
Speaker 1
Two more things before we close out, because I know we got a lot of work to do today and ready for the rest of the week. One being you talk to a ton of operators or aspiring entrepreneurs, operator candidates, whatever we want to call them. We definitely index on the word operator. First part of this question is why?

00:21:34:10 - 00:21:45:22
Speaker 1
Why do we call it the operator network, in your opinion? And then to talk to folks a little bit or share a little bit about the kind of offers you've been talking to. You know what? What makes you hopeful about this community so far?

00:21:46:00 - 00:22:15:07
Speaker 2
Yeah. We so, operator, I, I immediately kind of liked that phrasing that we use. We weren't, you know, just using, you know, a small business owner. And, we weren't using, you know, traditional like, search language. And it became really clear to me, you know, early on in the process of, like, we're building for the right person or we're building for the type of person I'm most excited to build myself.

00:22:15:09 - 00:22:39:23
Speaker 2
And that's somebody who doesn't want to, you know, isn't just looking at buying a small business that's just like, hey, this is a purely financial play for me. But there's somebody who's like, it's meaningful to them. Like, I want to buy a small business and I want to run that business, and I want to be involved. And, you know, carrying on the legacy, of that business.

00:22:40:01 - 00:23:03:21
Speaker 2
And, you know, I'm thinking about, you know, how can I pass down this kind of broader legacy of, like, small business entrepreneurship, you know, to my kids? And how do I give back to my community and everything? So, owner operator, I think is important wording. And, that's something that gets me excited is, you know, owner operator with the emphasis on operating the business.

00:23:03:23 - 00:23:28:17
Speaker 2
People for me, like talking to new people interested in joining our community and checking out our programs. Like, these are people who, you know, want to do the work of running a business. They're not here to just kind of like, hopefully this leads to, you know, in like long term, you know, financial wealth and independence for myself and, kind of like cross my fingers, hope it happens kind of way.

00:23:28:17 - 00:23:35:12
Speaker 2
Like, these are people who see the opportunity, but they're also motivated to go like, work and build something for themselves.

00:23:35:14 - 00:23:52:00
Speaker 1
And the interesting insights from the other side of the operators. These are operators that have been operating and or 20 or 30 years, you know, kind of beyond, we call them advisors here. What's also exciting about that world?

00:23:52:02 - 00:24:35:03
Speaker 2
Yeah, these are the, you know, the advisors I've been talking to and, you know, just thinking about kind of this advisor program we get to build here. I think again, this is kind of somewhat unique to the like, small business world is that there are so many, like, just killers out there. Yeah, that have a 30 year track record of, operating, executing, growing, you know, small businesses, whether it's just like an owner of one individual business and you get to hear their story about, you know, how they started this thing at 23 with, you know, no college degree, you know, barely $100 in the bank account.

00:24:35:03 - 00:24:51:20
Speaker 2
And, you know, 20 years later, they've they've gone through, you know, they they've started five other businesses and they have other people running those businesses now, and they've built themselves a, you know, a nice little small business, the, King Kingdom of Empire there.

00:24:51:20 - 00:24:52:13
Speaker 1
Yeah.

00:24:52:15 - 00:25:22:01
Speaker 2
And these they're just like salt of the earth, down to earth people that that we come across a lot and they all, like you wouldn't always know it just talking to them, but like, they're also like biz acumen wizards and stuff. And I think that's that's a really special kind of culture thing where, hey, like these are just like normal people that are, you know, heavily involved day to day in their, their own like communities that that they live in and whatnot.

00:25:22:01 - 00:25:43:17
Speaker 2
And I think what gets me excited is just like how excited they are to kind of like help kind of develop this, this next generation of owner operators and everything. They they see it like they see the big picture of like, hey, like, you know, I'm I'm good. I've done well for myself. I'm going to be okay no matter what.

00:25:43:17 - 00:26:00:16
Speaker 2
But they see it as like, yeah, like, I know how important these, like, small businesses are to their local communities and, you know, and to the greater, you know, macro economy, of the U.S and everything. And I want to kind of do my part to, to make sure we're in good hands when, when I'm done.

00:26:00:18 - 00:26:22:22
Speaker 1
Yeah. They do. They really do give a hoot. I mean, they are they are salt of the earth is the best way to describe them. They don't forget where they came from. So as we close out folks out there right now, Cameron's unfiltered perspective on how they should be thinking, someone's going, you know what, maybe I do want to get into this business thing.

00:26:22:22 - 00:26:35:03
Speaker 1
I want to own my own business. Or they've already thought about it for a while, and they already kind of go into the motions and just kind of parting words of advice that you'd give them something to ponder, as they're continue to move along that path.

00:26:35:05 - 00:26:59:09
Speaker 2
I would say, you know, if you've been seriously, if it's been in the back of your mind for, you know, a six months or six years, whatever it may be, and you just can't get rid of that, that thought in the back of your mind, like, man, maybe, maybe I should go, you know, kind of take the entrepreneurial leap into, you know, small business ownership.

00:26:59:11 - 00:27:26:10
Speaker 2
Just start taking action and, you know, you there's no business out there today that you could just sign up and commit to for the next ten years. Like there's a lot of work that goes from the time of being, hey, I'm I'm really interested in this. I really want to pursue it to like, okay, I'm actually running and operating this business now, but you're never you're never going to find out whether it's right for you or not if you don't just, like, start taking an action on something.

00:27:26:10 - 00:27:49:20
Speaker 2
And I think that's that's who we're really building the community for, is people that have that, you know, bias towards taking action. And I think that's an essential, you know, skill to have once you are in the ownership seat. But I think just in general, like it's essential just to kind of like figure out what you want in life is you got to go, you know, pursue the things you think you want.

00:27:49:22 - 00:28:12:21
Speaker 1
Can have ended better. Cameron. So good to have you on the show today. Maybe even more importantly, and of course, more importantly on the team. It really is just an absolute pleasure working with you day to day. And I can tell then I mean, I think if folks got a peek behind the curtain of the folks that are kind of rowing the boat here on the main chairs and operator network ship, they'd all see a bunch of smiles on their faces because it's hard work, but work worth doing.

00:28:12:21 - 00:28:17:18
Speaker 1
So glad to have you on the team and glad to have you here chatting with us today about the community.

00:28:17:20 - 00:28:20:03
Speaker 2
Absolutely. Thanks, JC.