UH-OH Conversations with Cohesive Leaders
Hear real-time stories from leaders confessing their most crucial or recent "UH-OH" experiences in business. Learn what their "UH-OH" cost them, steps they took to fix it, and how they planned not to "do that one" again. Hosted by Dr. Troy and Ben-Jamin Toy.
UH-OH Conversations with Cohesive Leaders
When a “Sure Thing” Falls Flat
In this episode of UH-OH Conversations with Cohesive Leaders, hosts Dr. Troy Hall and Ben-Jamin Toy chat with Will Crosswell, Chief Retail Officer at Ardent Credit Union. Will shares a pivotal career misstep when he walked into a credit union presentation underprepared and overconfident. Instead of gaining buy-in, he faced a hard reality check that became a turning point in his leadership journey.
Through this candid conversation, Will unpacks what happens when trust is assumed rather than earned, why preparation is non-negotiable, and how humility plays a role in leadership growth. His story offers a reminder that even our most uncomfortable UH-OH moments can become the foundation for stronger, more cohesive leadership.
Check this out: https://www.thecohesiveleader.com/Community