UH-OH Conversations with Cohesive Leaders
Every leader has an UH-OH moment. The great ones know how to turn those moments into momentum.
In UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with industry experts for candid, high-stakes confessions regarding their most crucial leadership mistakes. We peel back the curtain on the errors that cost time, money, and trust, and more importantly, we map out the exact steps taken to fix them.
Designed for emerging leaders and seasoned executives alike, this podcast is your weekly guide to building emotional resilience, fostering cohesive teams, and leading with a strong, ethical backbone. Stop fearing the UH-OH and start mastering the recovery.
UH-OH Conversations with Cohesive Leaders
Why Volume Doesn’t Equal Value
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What happens when your natural, high-performing, Type-A personality accidentally creates a culture of exclusion? In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy chat with author, professor, and founder of Coaching for Clarity, Matt Dickerson. Matt vulnerably shares an UH-OH moment from his corporate days: being blindsided by a formal HR complaint that forced him to confront how his hard-driving, extroverted style, and his tendency to favor similar voices, was completely silencing the introverted and deliberate members of his sales team.
Tune in as we unpack the heavy professional and personal costs of equating "value to volume" (the Babel Effect). Matt shares his long, transformative journey toward repairing trust, the profound impact of Susan Cain’s book "Quiet", and the highly practical physical and relational feedback loops he uses today to ensure every voice truly belongs in the room.
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