Trust Your People: Why Empowered Teams Outperform | Ep 19

“The higher you go, the less you should be doing. Your job is to equip, empower, and get out of the way."

👉🏻 Want a guide to building a strong volunteerism team?
Download the FREE guide: https://public.volunteermatters.org/files/podcast/whitepapers/Volunteerism_Dream_Team_(ep1).pdf

Join Mark, President, and Sophia, Customer Success Coach at VolunteerMatters, a leading volunteer management software dedicated to helping nonprofits build stronger, more impactful volunteer programs.

This episode dives deep into:
- How to know when you're the bottleneck—and how to fix it
- The power of delegation, trust, and empowering your team
- How giving up control leads to organizational and mission growth
- …and more.

Timestamps:
00:00 – Welcome: The inspiration behind this episode
00:50 – A customer story: When leadership took over
02:23 – Micromanagement: What it is and how it harms your team
04:33 – The ripple effects: morale, time loss, and stalled innovation
05:09 – Scaling your nonprofit starts with trusting your team
07:15 – “80% done is 100% awesome” – why perfection isn’t the goal
08:48 – Staff on the ground are closer to the real problem
10:14 – Everyone has a role—strategic, marketing, HR, fundraising
10:55 – What great leadership actually looks like
12:40 – Leadership self-reflection: Are you holding things back?
13:05 – Delegation creates ownership, joy, and long-term growth
14:05 – Real talk: Letting go is hard, even for us
15:10 – What happens when leadership gets out of the way
15:50 – Don’t micromanage—trust, delegate, empower

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Twitter/X: https://x.com/VolnteerMatters
Facebook: https://www.facebook.com/VolunteerMatters
Website: https://www.volunteermatters.com/
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-volunteermatters-podcast/id1765384042
Spotify: https://open.spotify.com/show/41OzyIlomp8LLrZ68fgb77?si=sg92xnBGRDuL4HDnB_F1Rg