The Battered Mechanic
That's right people, this has been a long time coming, we started a podcast, and just like anything we start here at Florida High Performance, by God, we're gonna see it through. Enter your host Erik Bentley, AKA "The Battered Mechanic" of the newest series at FLHP. Here to talk about the good, bad, and the ugly of shop life, whether you're an owner, an employee, or an enthusiast, this podcast has something for everybody. No punches will be pulled, no secrets untold, and no 10mm sockets will go missing. So sit back, buckle up, plug your headphones in, and listen in as we start our journey to understand why it's never easy, always hard.
The Battered Mechanic
EP 4 - The 6 Phases of Covering Your A$$ and Setting Customer Expectations
Welcome to episode 4 of The Battered Mechanic Podcast. We will focus on things like covering your a$$ and setting customer expectations. There are 6 phases to this outline which I encourage you to listen to the whole way through since everything is connected. If you follow these phases I can promise it will save you a lot of time, and money, and protect your business, and even your customers. Let's get started.
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