The Genesis Healthcare Center Podcast

Care > Coverage: Why Insurance Reimbursement Fails Patients and Providers

Genesis Healthcare Center Season 2 Episode 6

In this episode, Joseph K. Reid, II, PA-C, along with Richard Ballard, DC and Rick Kind, DC of Ballard & Kind Chiropractic, sit down for an honest conversation about the realities of insurance reimbursement—how it impacts providers, limits care, and ultimately leaves patients paying the price.

They discuss why the traditional insurance model often prioritizes paperwork, quotas, and profit over relationships and outcomes, and why Genesis made the intentional decision to step away from insurance reimbursement in order to focus fully on patients—not insurance companies.

If you’ve ever felt rushed through appointments, confused by bills, or frustrated by what your “coverage” doesn’t actually cover, this conversation is for you.

Learn more or sign up at: thegenesisdifference.com