The Costa Property Podcast

#90 Top 10 Questions About Selling Your Property on the Costa del Sol Spain [ Answered + Pro Tips ]

• Warner and Sandra Laurie - WL Costa Properties Real Estate Spain - Costa Del Sol • Episode 90

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Thinking about selling your property on the Costa del Sol in Spain? 🇪🇸

In this conversation, Warner sits in the hot seat as Sandra asks the Top 10 questions every seller asks us - from how long a sale really takes, to how to price your home, to what documents you need, right through to how to sell without ever stepping on a plane.

Because yes, selling in Spain can feel daunting, especially if you’re not here. And that’s exactly why communication, preparation, and working with someone who cares as much as you do matters so much.

What You’ll Learn:

✔ How long it truly takes to sell a property on the Costa del Sol
 ✔ The pricing framework Warner uses before every valuation
 ✔ How to avoid overpricing, wasted weeks, and buyer drop-off
 ✔ Exactly which documents you need to sell your property in Spain
 ✔ How to sell your home 100% remotely
 ✔ Why presentation is everything
 ✔ The marketing strategy WL Costa use to get fast, high-quality buyers
 ✔ How we match your home to the right buyer
 ✔ The taxes & fees sellers need to know explained in simple terms
 ✔ The truth about Spain’s multi-listing system and how it protects your time
 ✔ The real “secret” to a smooth sale 


📘 Download Your FREE Seller Guide

Everything you need to prepare your home for a smooth, stress-free sale on the Costa Del Sol, backed by over 20 years experience!

 ➡️ https://wlcostaproperties.net/sellers-guide/?utm_source=podcast&utm_medium=podcast&utm_campaign=free_sellers_guide

📞 Book a Seller Consultation


 ➡️ https://calendly.com/wlcostaproperties/property-consultation?utm_source=youtube&utm_medium=video&utm_campaign=consult_call


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Speaker:

So if you're thinking of selling your property and the cost of Dell sold, you'll probably have some questions. That's understandable. I have sold properties all along the cost of Del sold, and through 20 years I think I've held all the questions that you could ever ask. So today I'm going to go through the 10 most important questions that sales ask me to sell your property and the cost of Del sold.

Speaker 2:

Well, you are in the hot seat 'cause I'm asking questions. Are you ready? Okay,

Speaker:

I'm ready.

Speaker 2:

Okay, amazing. So. Fair. Fair is fair. It's true what you said. You, you have built up quite a reputation for getting fast sales and happy clients. Um, over the years, and I know recently you've had some really amazing reviews, which I think, you know, just add value to the service that you're providing to your clients, but. A big question, um, a frequently asked question, and I think we have to ask this question as I chat to you today to really take the elephant outta the room. You know, how long does it really take to sell a property?

Speaker:

Yeah, that, that's a good question.'cause this is one of the, the questions that I always get asked, how long is it going to take the prop to serve it? Depending on the market. Okay, so the cost of Del Saw is booming at the moment. Okay. So basically anybody could list the property and you'll get buyers coming through the door. That's one side of it, but the other side of it is how you market the property. You know, where, what exposure are you given? What property portals, you know, what networks do you have to get the, the client the best price? And also the presentation is really important. If you get them, the three of them. Right. And as well, don't forget the price. Yeah. The first two weeks when I list the property, the first two weeks are crucial. So if I don't get the price, if I price it high, I lose the first two weeks. So it's really important for me. Mm-hmm. Especially in this, the. You know, the cost of down is all booming. Everybody has an idea of what the property's worth. I like to go there, as I say, like a cowboy with my guns and my armor, and basically tell them this is what property sold the last time. This is what the valuation calculator's given, and this is my independent professional valuation of how I can sell your property.

Speaker 2:

Okay. Pause there for a second.'cause I think there's a few things in there that we need to really. Go into more detail on, for anyone that's listening. So, you know, we always get asked this question, how long is it going to take to sell my property? You, you're absolutely right. It depends on a few factors. It depends on pricing the property correctly. It depends on marketing the property correctly, and it depends on positioning the property correctly. So what do I mean by that? By ensuring that we market it in a way that highlights what's great and maybe what's not so great about the property, so that we're bringing the right buyers. Through the door. When all of these things are done correctly, and I guess produced in a way that they're sent over to the, to the seller as part of their valuation report, then I feel like everybody's on the same page. And this week alone, well last week alone, you brought three new exclusive properties to the market. You deploy to that strategy, your framework, and those three properties now have offers on the table. So the sweet spot here is it's really about listening to your agent. Pricing the property correctly, not necessarily pricing it how you think the property should be priced. IEIE, listening to people who are not the experts or, you know, doing your own research on online. You have to be open-minded to listen to expert opinion and go into this with, you know, an open-minded to make sure that your property is, is priced right. Yeah. And absolutely. And look,

Speaker:

we have,

Speaker 2:

we've learned, learned from the past and we've been bumped in the past from not following that framework. Yeah. And if we don't follow that framework. We go down the same route. Mm-hmm. You know, the property doesn't sell. The owner's asking where the the viewings are, and then we actually need to go back with the conversation to say the reason the property's not sold. As we told you at the first stage, it's too high and buyers are not stupid. They know the price. They're happy to pay a premium. But they're not going to pay over that premium. A hundred percent correct. And we've obviously fell into the trap before where we've taken on listings, and it hasn't always aligned with our framework and how we work. The properties were overpriced because we, I suppose, felt maybe peer pressured to take on the listing and go out to the market with a property that we knew and our instinct was to. Expensive. What happens, you don't get buyers through the door. You don't have a good experience. You don't sell the property quickly. Um, and it ends up costing us money because it costs us money to have a listing sitting there. So what we've learned now is that when we follow our framework, when we submit our valuation report, if we're not on the same page as a seller. Sometimes it's okay to walk away, um, because it just ends up in a, in a poor experience all round. And if that means that we walk away and that property's listed with another company, that's fine because I think we have to follow our values as a business and do what we know is right. For the seller and buyers coming through the door long term?

Speaker:

Yeah, I think so. Like listing the property is a partnership. It's a partnership with, with the seller I love and it's a partnership with the agent. Yeah. Okay. So for me, for my business, I am putting my money where my mouth is. Mm-hmm. I am saying to him, the or her or the seller, I'm saying. I will bring a professional photographer. Mm-hmm. I will do everything in my power. I will spend money on marketing. Mm-hmm. You know, you just have to listen to me and my professional opinion of what the property is worth. If we agree on that, we have a sale. Yeah. Everybody's happy. Yes. The sale is happy. We are happy because you know, we have stuck to our values. We've listed the property. We've sold the property, and it's went seamless. Yeah. As we said. Yeah. And everybody's happy. Sales happy gives you a brilliant valuation. And you know, our credibility goes

Speaker 2:

well. Back to the question, how long does it take? Well. If the correct framework is followed, if the property is marketed at the correct price and marketed in the correct way and positioned in the correct way, you could be like our clients that listed with us last week. The properties were brought to the market on Friday of last week, and by Monday and Tuesday of this week, we had offers on the table. So it can be. Quick and as easy as you wanted. But my advice back is it's about listening to the experts and being open-minded, um, to go on this journey. And I loved that word that you said as a partnership, because that's exactly what this is.

Speaker:

Yeah. And you know, and. Like sellers have a choice, you know? And especially in the cost of, you can list with one agent, you can list with three agents, you can list with 10 agents. You know, I don't get involved in that. If I'm not the exclusive agent, then I'm not the agent for you because I can't put my money where my mouth is. Do everything I'm going to say and then somebody else sells it, so it's not worth me and I just wish the seller well and you know, we move on and that's okay

Speaker 2:

because it has to feel right in in all relationships in life. Okay, frequently asked question number. Two, how should I set the right asking price? Okay. We've kind, we've kind of talked about that, but let's give this some more time and space because it deserves it.

Speaker:

Okay. So a client calls me and says, I want to sell my property. So I, first of all, I I say, fantastic. That says, great. How did you hear about us? So that I know where, um, the referral came from. The next stage then is I get the address. I look up the Castile reference number. I go into two or three valuation calculators. If I know the area, then I've probably sold properties there before. So I have a really good idea of where I'm coming from when I go to, uh, the property, even to the point where I can pre predict what kinda buyer. Yes, that that property is going to do that. So for example, if you're in a residential complex, it doesn't allow two rentals, you know, and you know it's got two bedrooms, two bathrooms, and parking. You're predominantly going to get a Spanish buyer that's looking in the market. Nine times outta 10, you're going to get a Spanish buyer. So what does that mean that Spanish buyer's going to have to buy with a mortgage? Yeah, so then we have to look at what's in the area and what the prices are in the area so that we are not pricing that property higher than it is. Because what's going to happen is you're gonna get a lot of unes and then they're going to say, okay, I'm going to buy that. And then the bank's going to. Either look at that and say, no, it's too expensive because this is a platform for this area. Yeah. And this is the budget that you had. So you are wasting time, wasting time on viewing, wasting time, you know, the sellers, you know. So it's most important that we are competitive in the market.

Speaker 2:

Yeah, yeah, I totally agree. I, I totally agree with you on that. So, back to the question, you know, so that's your approach to avoid. Overpricing. And then once you've done all that analysis, you, as we mentioned earlier, you're going back to the client with your valuation framework, with your valuation report, which is, you know, realistically setting what you believe in your professional opinion, what the price for that property should be.

Speaker:

Exactly.

Speaker 2:

Okay. So, uh, frequently asked. Question number three, what documents do I need to sell my property in Spain? Okay, this is, this is a good one because actually a lot of our clients that are coming to us, they are not, they're often not living here. It's been a second residence for many years. It's been a family holiday home, so they're not getting the use outta it anymore. They decide, you know, it's time to sell. So how can they start to get prepared, even if they're not living in the country? What documentation is next? Sorry.

Speaker:

Okay, so the, the most important one is they have the eska, which is the title deed of when they bought the property. So when you go at the notary and you buy the property, maybe a couple of months time, you get the title deed. That's most important. Because that tells you all the information about the property. The next thing, if you have that or you don't have that, then it's not a problem. We can order the notice simply. Okay. So the notice simply is a short version of the title deed. Yeah, but we can get that up to date.

Speaker 2:

Okay. Okay, so title deed. Notice simply what else?

Speaker:

Um, if you're listing the property now you have to have an energy certificate. Mm-hmm. Which I'm noticing in the last year or so, a lot of people are asking, you know, what's the energy rating of the property?

Speaker 2:

Yeah. It's worth to mention on this as well though, when you do list with you. Exclusively, we do pay for the energy certificate as part of the service. Yeah. So we don't expect somebody that's maybe not in the country here to, to navigate obtaining that process if they're not familiar with it. Yeah. But in terms then of, you know, EV receipts, beso receipts to show that you're up to date with these, are they necessary as well?

Speaker:

Yeah, it's really important. So. A lot of people then would have it on direct debit. So if they have it on direct debit, then it's paid. Yeah. But if you haven't had it on, and we've had this before that people, people will say they wanted sell my uh, property. And you know, it's been 15 years and then when you actually go. They didn't know that they had to pay this EB tax, which is like in the UK council tax that you pay to, and then, which is rubbish tax. They didn't know. Or they didn't want to know. So the problem there then is we have to, whatever lawyer that they choose, they have to go and find out how much, um, is owed, is owed. So

Speaker 2:

it's worth if you are thinking about selling your property,'cause you want to take advantage of a good market right now, make sure that, you know, if you haven't heard the phrase Eeb or Besa before. Start to investigate, have you been paying these charges so that you know that you're up to date and when it comes to the sale process, you can prove you're up to date because it's one less headache for you. A little bit further down the line. Um, just something that comes to my mind there. Actually, while I'm saying that, um, I think as well, and this is just my personal opinion, that. People should ask for the latest minutes from the community of owners. Um, I know that there has been a lot of conversations recently around tourist licenses. There's been some updates even as recently as this month, but you will want. To maybe understand if you don't have a tourist license already, potentially, how your communities of owners is feeling in relation to that topic, and what is the sentiment in your local community?

Speaker:

Yeah. No, and, and in the last year, not just for the tourist license, a lot of people are actually looking at the minutes to see. What's the future? Yes. What's the cost? Is there going to be a painting next year? You know, what's that mean to my community and everything else? So they want to kinda go, okay, that's great. Look at the last, um, years. Community, if there's anything in the pipeline that they know, they need to have to budget for that.

Speaker 2:

Yeah. So why is that important? If I'm sitting at home now and I'm watching this, like, let's. Please educate me on. Why would that be important? Like if, if I see in the community minutes, for example, yeah. Or they're gonna paint all the building next year and replace the elevator system. What, what should I be thinking at that point?

Speaker:

Well, it's important for the, the person that's buying it, that you know what's going to be happening in the future. So the questions are. If I'm doing a sale, when's the last time, you know, if I go to a complex or something and the paint's falling off, when's the last time, you know, we get painted? Is there anything in the future? Because it's, it's, it's handy to know, yeah. About what's going to be happening, but is

Speaker 2:

it not that as well important that, you know, you pay your community fee every month, but if the plans. That the community has are more than the community fee. Does that have a financial impact on you?

Speaker:

Absolutely, because the, the community of the, the many. Apartments or the committee owners are there, have to split the costs. Okay. Of the maintenance of the Exactly. Buildings.

Speaker 2:

So it might have a financial impact on you. And that's important to know upfront before you buy a property. Right?

Speaker:

Yeah.

Speaker 2:

Okay. This is interesting. So I mentioned at the start of this episode we, we've started to see some lovely reviews and testimonials come in recently. And one that I noticed that came in for you recently is. It said, being in the UK, I felt very confident with Warner. He even went to the town hall on my behalf and got documents when solicitors needed them. That's the level of support that we believe in, and it really helped us with our sales. So tell us a little bit about that.

Speaker:

Well, this is the one that we're speaking about. The owner didn't know about EB or BE or everything else, so I had to get an authorization letter. And go to the, the office there and basically get the receipts so that we knew how much the EB and be, um, was in the property, you know, was going through in a couple of weeks. So we had to get that figure so that they could put it into the calculations. And act quickly. And act quickly.

Speaker 2:

So you know, that level of support when somebody's not on the ground here, I would imagine it's, well, it is massively appreciated. We see it coming through in your reviews and testimonials, but it's thinking outside the box. It's being agile, it's being prepared to work hard for your client, right?

Speaker:

Yeah, exactly. Mm-hmm. As I say, it's a relationship and you know, it's a partnership and the end goal for both of us is to get the sale. Yeah.

Speaker 2:

Perfect. Frequently asked question number four, how do you market a property for sale?

Speaker:

Okay, so when I go to the property and say the, the owners are outside of the UK and, and I go to the property and the property. You know, it's being rented out and you know, there's things lying there or there's, there's things that needs to get tidied up. I need to really go in and present, get the presentation of the property perfect. So I would go and see the property and then I would give my recommendations of the owner what needs to be done. You know, it needs to be painted again. You know, there, there's cables. There that we need to get caught. We need to present this so that when the buyers go in, you get the wow factor. Yeah. And you get, of course, so

Speaker 2:

like Pres presentation is everything you buy with your eyes, you

Speaker:

buy

Speaker 2:

with your eyes, you know? Um, I would imagine as well, like, you know, if there's musty smells and things like that, you remember when we were actually shopping for. It's not in this house.

Speaker:

Oh my God.

Speaker 2:

Because when we were, not by repetition, not the current house that we live in, but the house that we bought before that, like I would know when I would get to the door of the house if the door opened and if the smell wasn't something that I like, I wouldn't even pass the threshold. So it got to the point where I said to Warner, you are better just to go without me. And if it passes the Sandra test, then phone me because it got to the point where. Other agents would see you coming with me, and they're like, he's all right, but the wife. So, but it, it is back to that point, that presentation, but not just visual presentation. I think you have to appeal to the senses. Yeah. So I like what you do in the fact that once the valuation is done, then there's a follow up visit going out to talk to the owner and have an honest conversation about, you know, there's nothing wrong with your home. There's nothing wrong with how you live. But for a buyer. We might need to remove this or we might need to be aware there's a piece of mold there that's causing a musty smell that we need to paint. We've got a bit of a cockroach problem, you know, some things like that and, and often owners, particularly ones that we work with, it's been a holiday home, it's been an investment property, so they mightn't have actually seen the property in a while.

Speaker:

Yeah, no, and exactly, and you know. As I said, I'm putting my money where my mouth is, so I don't want to bring a professional photographer, you know, videographer and do my part.

Speaker 2:

Yes.

Speaker:

When the property's not. For,

Speaker 2:

yeah, so there's, there is a piece of work around that, around getting the property, you know, ready. Yeah. Like one of the properties that we listed last week, the owner's in Australia, he's not seen the property in a long time. He has a key holder managing it for him. So once we submitted the valuation and. You know, it was coming to taking the photos and getting the video ready for the property. It does need to have that discussion that, look, I know you haven't seen the property in a while, but there's a few things that we need to address to make sure that we get you a good quality buyer and a fast sale, because that's what that client needed. So communication is everything in that situation, but presentation is everything. So, you know, marketing the property for sale requires. Presentating presenting. Presenting the property in a great way, getting the professional photography done so that it's appealing and up when people are browsing the property online, that they want to come through the door and make an inquiry videos so that they can see themselves living in it. What else?

Speaker:

Well, now that we are in the social media YouTube trend and everything else, no. You know, I've had to adapt from salesmen to present, uh, to, to social, social media person. And this is the, this is, this is the way the, the clients are not just years and years ago, they would look at the window and they're come in and by, they clients are online, they're on YouTube, they're on, you know, different avenues. So not only do we have to present myself and present the property, but we have to. Bring out to the world with the reach in regards to YouTube, social media. Um, so yeah.

Speaker 2:

Yeah. And also as well for us, we talk a lot about our email list and our database of clients, though it's also about treating those clients. In a good way, providing them support and value while they're waiting for maybe their perfect property to come along or for their requirements to be ready. It's about ensuring that they know when we have something come up that suits their needs, that we communicate with them first and give them that VIP experience. So I think that was also part of why we had such a quick turnaround this week with those properties because. In two of those three cases, we had buyers waiting in the wings.

Speaker:

Yeah. And that, I think that's the way it's going with the lack of product and the cost of their soul with the mode, demand and supply. You know, it gives us a chance to build a relationship with our clients, find out what they're looking for. You know, they download all resources, you know, checklists, buyer's, guides, so they're well up to date in what needs to be done. And then when we have the property. We send them it and they're, they're so happy because the other way that they've been doing, looking at all the property portals, making inquiries before they were introduced to us, it's, it's, it's. It's

Speaker 2:

tedious.

Speaker:

Tedious. Yeah, exactly. Tedious.

Speaker 2:

And, and often they come to us at the point where they've lost hope. Yes.'cause they, they feel like this dream is, is just never going to arise. So it's a bit of a, repairing that confidence and repairing that trust Exactly. Is important in that exercise. Frequently asked. Question number five, do I need to be in Spain to sell my property?

Speaker:

No.'cause we answered the question, the owner was in Australia. He contacted us six weeks ago. We've been contacted by email and everything else, and then, you know, we put the property on the market, signed the reservation, uh, to. Well, reservation will be next week, but we signed the listing agreement by DocuSign. Uh, he has the lawyer here, so no.

Speaker 2:

So just if somebody's watching and they are in another part of the world and they own a property here on the cost of Delal and they want to sell it, what you could expect is correspondence with us by. Followed up with us being able to go and create, have a physical valuation appointment, a valuation report submitted from us with a recommendation of how we would price the property, some comparables so that you can see that we're not just. Plug that figure out Sky. If you're happy with the valuation report, we might have a follow up call. Then we will submit a marketing report and proposal to you. Then you get a listing agreement with us, which is basically acknowledging that we have your permission to market your property. And in that. Document. It would also outline all of the finer details around, you know, commissions and costs so that you're fully clear on everything. That's all done electronically. Because we have moved forward with the world, we've, um, automated a lot of our business. So all of this is done. Electronically signed electronically with agreements and documents sent to your inbox once everybody has signed. So it's, it's really painless. Yeah. Um, and then once we have access to the property and the property is listed, we start to do viewings. An offer is then presented to you when it's received. And again, that's all happening remotely. You don't need to be in Spain for. For that process to take part. No. So not only do you not even need to be in Spain to list your property with us, you don't need to be here. While the sales process is ongoing, we, we really try to take the stress out of that for you.

Speaker:

Yeah, and it's a a point to know, obviously our area is better on Madina and this person, normally a lot of referrals come of our way. Um, but this person didn't know us from Adam. Mm-hmm. So he looked up the chat, GBT, he frowned three agencies and contacted three agencies, and he said that one agent never got back to him. The other agent. Sent him an email but never followed that up. He says, but our service was absolutely a hundred percent and that's why he chose us. And he asked us, I've got a property in London, can you sell that as well? So,

Speaker 2:

unfortunately not. But the point here in all this, and you know, it's not, it's not bragging because that's not what we do. It's about, you know, we want to take care of our clients. Offer service that aligns in our, with our values. So it will be good quality, it will be fast and efficient. And for you, you can sell your property with us without even stepping on a plane. So we take the headache away for you. Okay. Frequently asked question number six, how do you find me the right buyer? Because it isn't like, how, how do you do that?

Speaker:

Yeah, like. We have a database of about 4,000 clients now, and they're very active, you know, looking at our emails, the newsletter that we send to 'em, downloading the resources. They come to us when they're ready, when they're ready. And they tell us, I'm looking for X, Y, and Z and this is where, yeah, I, I want the property.

Speaker 2:

But it's twofold. It's protecting our buyers and nurturing them and supporting them so they have everything that they need so they don't need to work with anyone else because they trust us. Yes, completely. But it's also when we list a property on property portals or on our website and we get inquiries, cry inquiries through the door, it's very much about us screening that inquiry to make sure that we're vetting buyers correctly because it's a waste of everybody's time and energy. And time is not an endless resource, so we have to vet. Inquiries correctly to make sure that they're the right fit for the property. Do they have the funds and resources ready? Are they looking for modern and the apartment that they've inquired about needs some renovation? Do they have a small family? And there's lots of stairs in the house? So it's about taking a step back, having an honest conversation about what the buyer needs, and sometimes saying to them, thank you for your inquiry, but in this case, this property isn't actually for you. Uh, we might have something else for you or at this moment. We may not, but there's, there's a bit of work that can go that is involved in that as well to ensure that we get that piece of the puzzle right too.

Speaker:

Yeah. Like time is money. So if I am running around doing viewings for people that don't fit the property, then I'm the fool. Mm-hmm. You know, so we really have to vet them to make sure you know that. They've seen the property, they know the location, they've watched the video, we've done the video call. You know, all they need to do now is just go to the property and say, yes, that's that. That's the one, you know?

Speaker 2:

Okay. So frequently asked question number seven, what fees and taxes should I expect?

Speaker:

The fees and taxes that you should be expecting selling your property is if you're a non-resident. Then automatically there's a 3%, um, surcharge there. There's a tax called plus valet is before it was like a land tax. Now they're making it kinda like an environmental tax, but it's a tax from when you bought it to when you sold it. So that has to be calculated agency fees, because I don't work for nothing. I don't give you the service. I work for nothing. And then obviously if you bought the property and you made a profit, then you have capital gains. Mm-hmm. Uh, which you need to consult your lawyers or the lawyer will put you in touch with an accountant so that Yeah. You have an idea. Yeah.

Speaker 2:

In full transparency. You know, people always ask us about their tax questions at the point of, you know, of our sale and transaction with them, which, you know, we are not tax lawyers and tax situations are very personal and tax situations differ from circumstance to situation. So when they are more complex away from the standard tax, we will refer them to an expert in that field. And I think it's, it's fair to to call that out because everyone has their own genius.

Speaker:

Yeah.

Speaker 2:

Tax issues. Are not mine.

Speaker:

Yeah, exactly. So, you know, my job is to market the property and sell the property. The next step it goes to the lawyer, and then the lawyer has to deal, um, in behalf of the seller.

Speaker 2:

Amazing. Okay. Frequently asked question number eight. What makes selling in Spain different to other markets? Hmm.

Speaker:

Okay, so obviously I'm from the UK and I've seen the, the UK system where the real estate goes out and they list the property and then they market it, the property. Then obviously then the buyer, um, makes an inquiry to the real estate agent, and real estate agent sets up the, the appointment with the owner to go and see that. Mm-hmm. Okay, well, Spain's different. So if I list the property, I basically can share that property with all the agents in the coast. Yes. If they have a buyer. It's a multi listing, uh, system. So what I think is very good about this is it's very good for the consumer. IE we have a client. The client doesn't want to buy in Bena Madina. He wants to buy in La Carala. How do I get properties in La Cara? I just go to the system and I look at the system and I can send them the properties there. Mm-hmm. And then when the client goes there and they writes the property with Sarah. There's no problem. He can have access through that. So I think it's a very robust, especially when somebody's coming over here, you know, for three or four days, it's a very good way for them to get to see what's available in the market with a reputable agent. Mm-hmm. Who'll make all the appointments to, to make sure, and that it saves time for them.

Speaker 2:

Fantastic. Fantastic. So frequently asked question number nine, how important is communication during the sale? And people often ask us this, actually, you know, one of the sellers that we're working at right with right now for a townhouse in this area actually asked us that when we, uh, completed the listing agreement with them. How often can I expect to hear from you? How often are you going to communicate with me? What type of updates can I expect to get from you? And it's a very. Relevant question.

Speaker:

Yeah. So if you're living, uh, outside of Spain and you're listing your property, and then you, you're here for a little while. We, we do all the listing agreements, so you give me the keys, et cetera. You are going back to your home country. And you're wondering what's happening. Mm-hmm. You know, because it's a massive decision, you know, they could have it for years and personal issues and everything else. So it's so important when we list the property that we set up a WhatsApp group

Speaker 2:

or agree a me, a method of communication. In terms of how

Speaker:

I think, I think WhatsApp is very good because you're in it. I am in it, and if I'm busy, you can give them the feedback. You know, we have a viewing, you know. Feedback, then I can do the feedback on the viewing. And then when I'm actually in the property, I'm like, where's the keys or the, the things. So it is a very active, you know, we just got an offer, um, on that townhouse actually. So we got sent the offer, they're there, and then the wife's in the, so it's not as if he can. Go and say, I'll speak to my wife. She's, she's there, there. And

Speaker 2:

back to the question though, you know, how important is communication in the process? It's very important. Mm, massively.'cause your point is, is if somebody's not here and they get on that plane, they wonder what's going to happen next. Well, what you can expect is that we will set up some sort of forum to communicate with you. Yeah. Whether that's WhatsApp or. Some forum that you're comfortable with, and you will at minimum get a weekly update in terms of what's going on. But if momentum's building with your property and we need to communicate with you more frequently, it will be done more frequently. But at minimum it's a weekly status update. And if we feel that we need to review things and reevaluate, then we'll call for a fiscal meeting, which is probably done through Google Meet or Zoom, um, where we can actually have a face-to-face discussion over camera because we, we may have some things that we might. Need to clarify or clear up. Yeah. But communication is king when it comes to selling the property.

Speaker:

Absolutely. Yeah.

Speaker 2:

Okay. And our final question in this segment is question number 10, frequently asked. Question number 10, what's the secret to a successful sale Warner? Hmm.

Speaker:

Um, as I said, partnership, we have all got to be on the same page. You know, from the agency to the seller, to the lawyers, you know, we have to have all the documents ready so that when we have a buyer, there's no. Yeah, there's no time lapse because what time lapse is it helps them think. Yeah, and it gives, I, when you're thinking it is negative for us. So it is so important that we have all the paperwork there. When we have the buyer, we move quickly, we get a deposit and we pass it on to the lawyer.

Speaker 2:

So preparation, having a partnership, but. I think what is underneath all of this for me is finding an agent who cares as much as you do. Yeah.'cause if you find the right agent that cares as much as you do all of the preparation, all of the communication will be handled in an excellent and efficient way. Is that fair to say?

Speaker:

Yeah. And uh, it really, it really brings confidence to the seller that they've sold with the right. Agent,

Speaker 2:

it's daunting selling your property, particularly if it's your first time selling in Spain and you're not living in the country. So, you know, we get that and it's important that we acknowledge that in our communication with our clients. We had a really good review recently, uh, from afar that really highlights this and, and it says it's quite daunting selling a property abroad. But Warner was amazing. He's so knowledgeable about the market and keeps you up to date with everything. I think that really. You know, again, just cements what we're saying here. Find an agent that cares as much as you do. Well, I've loved these 10 FAQs because they really go into detail about what goes into a sale and how much we care about every transaction. I think with you and me, you are in a safe pair of hands here. We will take care of you.

Speaker:

We will from start to finish. We will give you a big cuddle.

Speaker 2:

It's all about trust. So if you'd like to learn more about what we do, head over to our website, www.wlcostofproperties.net. You'll learn all about our selling process there. You can even download our free sellers guide, which will be delivered straight to your inbox. And if you've liked this video, please remember to subscribe. Thank you for stopping by, like

Speaker:

and subscribe.