The Scaling Made Simple Podcast

Episode 8 - Mastering Property Management: James Svetec on AI, Team Building & Guest Experience

Jonathan

How can AI and automation transform property management? In this episode, James Svetec shares his journey from real estate operations to coaching and optimization, revealing the key strategies behind efficient short-term rental management.

We dive into:
✔️ How AI and automation are revolutionizing guest communication and operations.
✔️ The importance of systemization for managing properties remotely.
✔️ Strategies for hiring and building a reliable remote team.
✔️ How to handle bad reviews, navigate claims, and improve guest retention.
✔️ Why eliminating, automating, and outsourcing is the key to scaling.

James also reflects on his biggest lessons learned in property management, including mistakes he would avoid and how hosts can leverage community support to grow their business.


Credits:

🎙 Guest: James Svetec
🎙 Host: Jonathan Farber

📺 James Svetec’s YouTube: James Svetec
📖 Books: Airbnb for Dummies | Airbnb Unlocked (Upcoming)

🔹 Follow James for more insights on Airbnb, automation, and property management.