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Hostaway Webinar Series: The Podcast
Hostaway's Webinar Series features some of the biggest names in the short-term rental industry. From experts at Airbnb, Vrbo, Booking and more, join us every month to hear the latest insights and trends you need to know to grow your property management business.
🧡 About Hostaway 🧡
Hostaway is an All-in-One vacation rental software solution for growing property managers. We provide tools to automate and simplify marketing, sales, communication, operations, reporting and accounting. Our software is different from every other PMS and Channel Manager, because it is flexible and grows with your business. It’s customizable and we provide an amazing team that helps you set it up and cheer you along your path to success.
Hostaway is also the largest marketplace for vacation rental software and tools. Our Marketplace features over 100 solutions and our team can recommend you solutions to every imaginable problem. Hostaway is privately owned and funded by a comprehensive network of VC’s and entrepreneurs.
#ai #rentalsoftware #vacationrental #shorttermrentals #propertymanagement
Hostaway Webinar Series: The Podcast
AI Will Change Travel Forever with Michael Chang
Artificial Intelligence is no longer the future of short-term rental management — it’s the present. But how exactly are top operators and tech providers using AI right now? And what comes next?
In this edition of the Hostaway Webinar Series, we bring together a powerhouse panel to answer those questions and more. Hostaway’s own Marcus Rader (CEO), Maria Lopez (VP of Product), and Alex Huras (Product Marketing Lead) are joined by Michael Chang, co-founder of TrustBNB and host of the STR Next Door podcast.
From automating guest messaging to troubleshooting maintenance with AI, this webinar covers how forward-thinking operators are leveraging today’s tools—and what innovations are just around the corner.
Connect with Michael on Instagram @michaelchangbnb
🛠️ Best Short-Term Rental Tools in the Hostaway Marketplace
🔗 https://get.hostaway.com/ai/
Timestamps
00:00 Introduction to Hostaway + Panel
01:03 Meet Michael Chang from TrustBNB
02:00 How AI Is Already Helping Operators
06:00 Hostaway’s AI Messaging, Reviews & Guest Experience Tools
08:04 Michael on Using AI to Manage 39+ Properties
10:50 Efficiency Gains, Higher Profits, Smarter Teams
14:18 What’s Next for AI in STRs?
18:00 AI-Driven Guest Personalization & Multimodal Interfaces
21:00 How Small Managers Can Compete Using AI
27:00 ChatGPT Workflows for STR Teams
31:00 Visual Troubleshooting & AI for Maintenance
33:00 AI Risks, Ethics & Hallucinations
36:00 What Hostaway’s AI Can Do Today
39:00 What’s Coming Next in Hostaway’s AI Roadmap
44:00 Advice for Getting Started
50:00 Q&A with the Audience
🔗 Find out how Hostaway's Vacation Rental Software boosts your business: https://www.hostaway.com/get-free-demo
🤝 Connect with us on social media 👇
IG - https://www.instagram.com/hostawaycom/
FB - https://www.facebook.com/Hostawaycom/
LI - https://www.linkedin.com/company/hostaway
X - https://twitter.com/hostaway
🧡 About Hostaway 🧡
Hostaway is an All-in-One vacation rental software solution for growing property managers. From marketing and guest communication to operations and reporting, our platform helps you scale with ease. With over 100 integrated tools in our marketplace, Hostaway grows with you—whether you manage two listings or two thousand.
#AI #vacationrental #shorttermrentals #propertymanagement #rentalsoftware