107 - The 3 Mistakes Law Firms Make that Can Destroy Their Business & How to Avoid Them

In this episode Karen takes us through the 3 mistakes that law firms make that can destroy their business, and cause them to lose fees, or cost them income and how to avoid them.

Karen has over 30 years’ experience of defending claims against professionals, primarily solicitors, accountants and tax advisors. She became frustrated by the fact that professional negligence claims caused significant devastation and harm to the 3 ‘stakeholders’- the firm, the staff and the firm’s clients, and that her role as a defence lawyer gave her an insight into the root cause of those claims, but did not enable her to prevent them recurring. In 2020 (but pre-covid) she set up Karen Eckstein Ltd, to focus on the prevention of claims, to use her expertise and experience to help firms have healthier, happier and long lived relationships with their clients, and be more profitable as a result.

Karen Eckstein Ltd has grown, with the recruitment of long time mentee Polly Coram (both Karen and Polly are Cert IRM as well as solicitors) and recently was recognised for its work in this arena at the Yorkshire legal awards.

You can contact Karen to find out about her Risk Insight. A simple and cost effective way of reviewing your firm’s risk – which looks at 10 key risks that could derail your business- and provides you with a one page report with key prioritised recommendations – it only takes 90 minutes of your time.

To find out more click here: https://www.kareneckstein.co.uk/

About Dan:
Dan provides law firm owners with the skills and capital investment to increase their profits while reducing their workload. Over the last five years, Dan’s clients have grown their revenues from 20% to 392% in one year while more than halving their workload.

To find out about Dans availability and programs, click here: https://www.danwarburton.com/

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