Untapped Potential in Hospitality | Hotel Experiences for Children

Wanderland founder Saar Shai reveals how hotels can transform their business by creating magical experiences for children and teens, the most influential yet overlooked guests in hospitality.

• Children powerfully influence family travel decisions, with 57% of teens involved in hotel selection
• The "child journey" methodology examines each hospitality touchpoint from a kid's perspective
• When hotels delight children, parents become lifelong loyal customers through "playground marketing"
• Children remember and talk about their travel experiences extensively with friends, driving word-of-mouth
• Hotels typically focus on adult amenities while overlooking simple opportunities to create wonder for kids
• Reimagining experiences from a child's physical perspective (lower height) reveals new design possibilities
• Thoughtful hospitality for children doesn't require massive investment—just intentional moments of wonder

Find Hovr here:
gethovr.com

Saar Linkedin: www.linkedin.com/in/saar-shai/
Agency LinkedIn: www.linkedin.com/company/wanderland-london/

[00:00:00] The Importance of Delighting Kids
[00:08:26] Introduction to Sar Shai and Wonderland
[00:15:44] The Pivotal Yo-Yo Moment
[00:23:14] Kids' Influence on Travel Decisions
[00:30:47] The Child Journey Methodology
[00:39:09] Success Stories in Kid-Centric Hospitality
[00:44:23] Child Perspectives and Spatial Design