In this episode, we interview Justin  Ruiss, Senior Vice President of Media Research at BWG Strategy.

What you'll learn in this episode:

• Why community management is crucial for 2025 and beyond
• How platforms like Reddit and Discord shape audience engagement
• Strategies for brands to effectively engage and listen to communities
• The power of niche audiences and their impact on brand loyalty
• Balancing owned communities versus participating in existing ones
• Best practices for driving conversions through community insights

Text us what you think about this episode!