Start It or Scrap It

How to Deal with Rude Customers (Without Losing Your Mind) | Ep. 48 | Start It or Scrap It Podcast

Michael Terkanian and Mr. Gummi Episode 48

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0:00 | 1:02:34

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Every business owner has dealt with that customer — the one who emails angrily on a Friday, demands instant responses, or expects Amazon-level service from a small team.

In this episode, Mike & Gummi dive into how to set boundaries, train your customers, and protect your sanity while keeping your business running smoothly.

They also take questions from TikTok and Reddit, including:

- How to market local physical businesses on a budget
- Whether “Every Door Direct Mail” (EDDM) is worth it
- And a Reddit idea about renting metal detectors at the beach that might actually be genius.

🎧 Watch or listen for practical business advice, sharp humor, and a few surprisingly great side hustles.

Available on Spotify, Apple Podcasts & all major platforms.

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