The Perfect Rise: Conversations with RBA

From Engineering to Bakery Owner: The Systems Behind Sustainable Success with Rachel Lou Martindale

The Retail Bakers of America Association Episode 31

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0:00 | 42:59

Most people think baking is about creativity.

Rachel Liu Martindale will tell you it’s about systems.

In this episode of The Perfect Rise, Rachel shares what it really looks like to walk away from a stable engineering career and build a bakery from the ground up—without skipping the hard parts. From scaling recipes and calculating margins to testing demand through pop-ups and navigating a business through COVID, this conversation pulls back the curtain on what it takes to create a business that actually lasts.

We talk about the gap between being a great baker and being a prepared business owner, why slow growth protected her business, and how rebranding around identity and market demand reshaped everything. Rachel also offers a candid look at leadership—what it means to manage a small team, set operational boundaries, and build a business that doesn’t require you to sacrifice your life to sustain it.

If you’ve ever thought about opening a bakery—or you’re already in it and feeling the pressure—this episode will challenge how you think about growth, success, and what it really takes to stay in the industry long-term.

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