MSP Insider
MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick.
From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and tools you need to level up.
If you’re ready to ditch the status quo and build an MSP business that works smarter—not harder—this is your podcast.
MSP Insider
MSP 3.0: The Future of Managed Services Revealed
The future of managed services is no longer a distant promise; it's an urgent call to action for MSP owners ready to transform and thrive. Learn why shifting your mindset is crucial to your MSP's growth.
Summary: In this episode of MSP Insider, industry veteran Tim Thomson joins us to discuss the transition to MSP 3.0, unlocking new growth opportunities through innovative mindsets and technologies. If you're ready to accelerate your MSP's success, it's time to tune in and learn actionable strategies that can be implemented today.
🔍 Key Topics Covered:
• MSP 3.0 Evolution: What it means for the industry and your organization
• Strategic Mindset Shifts: Moving from reactive to proactive for true differentiation
• Time Management: Breaking free from work traps to focus on business growth
• Digital Work Analytics: Why it's the game changer MSPs can't ignore
• AI and Productivity: Leveraging new tech for better client outcomes
• Delegation and Outsourcing: Essential strategies to free your time and scale faster
• Overcoming MSP Challenges: Common misconceptions that hinder growth
⏱️ Timestamps:
• 00:00 Introduction
• 02:00 Tim Thomson's Background
• 08:00 Breaking Free from Time Traps
• 18:00 The Rise of Digital Work Analytics
• 25:00 MSP 3.0 Explained
• 32:00 Key Strategies for 2025 and Beyond
• 45:00 Closing Thoughts
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