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MSP Insider
MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick.
From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and tools you need to level up.
If you’re ready to ditch the status quo and build an MSP business that works smarter—not harder—this is your podcast.
MSP Insider
Why Most MSPs Fail at Vendor Management
Are your vendors helping you thrive or holding you back? Discover the hidden pitfalls of vendor management that could be the key to your MSP's success.
Summary: In this insightful episode of MSP Insider, Roddy Bergeron delves into the complexities of vendor management within the MSP landscape. Learn how to strategically align your vendors with your growth goals, mitigate risks, and make informed decisions that can propel your MSP forward. Find out why so many MSPs struggle with vendor relationships and what you can do to break free from the chaos.
🔍 Key Topics Covered:
• Vendor Risk Management: Essential strategies for MSPs
• How ineffective vendors can stall MSP growth
• Crucial questions to ask your vendors before signing
• The impact of vendor choices on MSP scaling and profitability
• Understanding the social contract in vendor relationships
• Real examples of vendor management gone wrong
• How to leverage vendor partnerships for strategic advantage
⏱️ Timestamps:
1. 00:00 - Intro and Guest Introduction
2. 05:14 - Understanding the Vendor Landscape
3. 14:39 - Key Vendor Risk Management Practices
4. 27:18 - Real-World Examples of Vendor Challenges
5. 43:33 - Strategy Insights for MSP Scaling
6. 57:50 - Q&A and Practical Takeaways
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