Practice Partners Podcast
Welcome to Practice Partners Podcast, where Ami, a seasoned practice owner, and Zac, a dynamic practice manager, team up to explore the ins and outs of healthcare business management. Together, they share their expertise as consultants for practice owners and managers through their work with Practice Partners, while also operating Ami's own successful medical centre group, Innovate Health.
From funny behind-the-scenes stories to real-world challenges and valuable insights, Practice Partners Podcast is your go-to podcast for everything practice management and operations. Whether you’re a seasoned practice owner, a budding manager, or just curious about what goes on behind the reception desk, join Ami and Zac for an engaging and informative journey into the heart of healthcare business.
Tune in for laughs, lessons, and a little chaos—because running a medical practice is anything but boring!
'We partner you in your Healthcare Business'
Practice Partners Podcast
#61 - Delegating or 'Dump Trucking'?
Send us your enquiry or question directly!
Delegation is supposed to create capacity… but sometimes it does the exact opposite.
In this episode, Ami & Zac unpack the subtle (and not-so-subtle) ways leaders accidentally dump-truck tasks onto their team - overwhelming the system, stretching capacity, and damaging culture without even realising it.
We explore:
• The difference between true delegation and task 'dump trucking'
• Why busy leaders fall into the dump-truck trap
• How overload shows up in team behaviour, performance, and morale
• Practical strategies to delegate with clarity, accountability, and intention
• How to protect your practice from silent burnout and workflow bottlenecks
If you’ve ever said “Can someone just take this?”… this episode will hit home.
Tune in, reset your delegation habits, and help your team thrive.
Song credits to Parry Gripp (Dump Truck)
We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au
Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/
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