Ruth Hartt
With one foot in the arts sector and the other in business innovation, Ruth Hartt is rebuilding cultural audiences through a radically customer-first model.
Merging nearly two decades as an opera singer with deep expertise in customer-centric innovation, Ruth equips arts organizations with the strategies they need to reverse audience decline and spark new growth.
Ruth’s strategic vision is shaped by eight years’ immersion in innovation frameworks at the Clayton Christensen Institute for Disruptive Innovation, a globally recognized authority on business and social transformation.
Drawing on this interdisciplinary foundation, Ruth brings together powerful perspective shifts and actionable insights to transform how arts organizations create lasting relevance in a changing world.