AI Automations for Business

S1. Ep42 - Why Only 6% of Businesses Trust AI Agents (And How to Fix That)

Katie Tovey-Grindlay and Noel Tovey-Grindlay Season 1 Episode 42

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0:00 | 25:36

In this episode, Noel and Katie dive into a shocking statistic from Harvard Business Review: only 6% of organisations fully trust AI agents. Despite an expected 86% increase in investment over the next two years, the trust simply isn't there.

They explore what AI agents actually are, why businesses are hesitant to adopt them, and the key concerns holding companies back from cybersecurity and data quality to unclear processes and lack of skills.

Most importantly, they share practical advice on how to build trust in AI agents, common reasons why agent projects fail, and when you should use a traditional automation instead of an agent.

If you would like to check out Episode 14 for more information on AI agents vs automations, you can listen now via the links below.

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