Stop selling. Start solving. Watch your practice grow.
Learn how ethical patient finance conversations, compliance, and trust can improve case acceptance and protect your dental practice with Nancy Kay Coy.
In this episode, Linda sits down with Nancy Kay Coy, CEO of FinVerified and author of Stop Selling, Dammit!, to discuss how dental practices can improve case acceptance through ethical financial conversations while protecting their teams through better compliance.
Together, they discuss:
• Why "solve, don't sell" leads to better patient relationships
• How offering the right financing options increases case acceptance
• Common compliance mistakes practices make during financial conversations
• Why credit balances can become a costly liability
• How AI is helping practices stay compliant without losing the human touch
Whether you're a dentist, office manager, or treatment coordinator, this episode offers practical strategies to help you build trust, protect your practice, and help more patients say yes to care.
Resources
📖 Free copy of Dental Office Rescue → rescuemydentaloffice.com
🌐 Learn more about FinVerified → finverified.ai
📚 Get Nancy's book: Stop Selling, Dammit!
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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co