Tell Me About It
Welcome to Tell Me About It: the no-filter podcast for real people building real businesses (and real lives)
This is NOT your typical business podcast.
I’m your host, Cait Muir, ex-salon owner turned 7-figure business coach for service-based business owners.
Tell Me About It is the podcast that skips the Instagram-perfect BS and dives straight into the messy, sweary, empowering journey of life and entrepreneurship.
Each episode delivers powerful lessons, honest failures, big wins, and behind-the-scenes stories from my own journey - from $300K in debt to building, selling, and scaling multiple businesses.
We talk:
- What actually works when you're scaling your business and life
- How to navigate burnouts, breakdowns & breakthroughs
- Real convos with wild, wise, and successful humans doing epic sh*t - inside and outside of business
If you’re tired of playing by everyone else’s rules, this podcast will remind you that the magic is in the mess.
This podcast is brutally honest, intentional, and probably a little unhinged…
And it’s absolutely what you’ve been waiting for.
New episodes drop every week.
Strap the f*ck in and subscribe now.
Tell Me About It
Salon Owners: STOP Saying You're Not a Numbers Person (and Start Making Money)
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Creative, talented, fully booked… and still under-earning? If you work in the hair, beauty, or service industry, this episode will change how you look at your business numbers forever.
Avoiding your business numbers isn’t a personality trait or something you should be saying at all. In fact, it’s costing you thousands (if not tens of thousands) of dollars every year.
In this episode I break down the 7 KPIs every service-based professional needs to know, why they actually matter, and how to use them to make more money without working more hours.
These tips for business owners in the hair, beauty, and service industry will help you stop flying blind and start running a profitable business.
✅Why “I’m not a numbers person” is BS
✅How tracking KPIs increases salon profitability
✅How to improve rebooking rates in a salon
✅How to increase average client spend
✅How to grow a beauty or service-based business sustainably
✅Why talent alone doesn’t equal financial success
Key moments:
00:00:00 The "Not a Numbers Person" Excuse
00:03:00 Avoidance Is Costing You Thousands
00:05:40 You Cannot Manage What You Don't Measure
00:07:40 KPI #1: Client Count
00:08:40 KPI #2: Rebooking Rate
00:11:00 KPI #3: New vs Retained Clients
00:13:40 KPI #4: Productivity Percentage
00:14:40 KPI #5: Service Revenue Benchmarks
00:16:00 KPI #6: Aftercare and Retail Sales
00:19:40 KPI #7: Average Total Value Math
00:22:40 Gap Analysis and Taking Action
Ready to stop guessing and start growing? Listen now and become a freak in the (spread)sheets.
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👉Find out more about how we can work together:
https://iconiccoaching.com.au/coaching/
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👉Here’s how to connect:
https://www.instagram.com/tellmeaboutit__podcast
https://iconiccoaching.com.au