Downtime Procedures
Downtime Procedures is the podcast where healthcare innovation meets human ingenuity. Hosted by Rich G. Kenny, Chief Clinical Officer at Veritas Labs, and Dr. Dan Weberg, a healthcare leader with expertise in innovation and transformation, this show dives into the real stories behind healthcare’s operational challenges.
Each week features candid conversations with executives, frontline leaders, and innovators tackling everything from workforce transformation to crisis management. Hear how system failures turn into opportunities for innovation, how leaders navigate complexity, and how healthcare can harmonize human touch with digital transformation.
Subscribe now to hear stories of resilience, leadership, and lessons learned when healthcare systems go manual.
Downtime Procedures
02 - READY FOR CHANGE 🚑 Rich Kenny & Fred Neis on Leadership, Readiness, & Empathy
In this episode of Downtime Procedures, host Rich G Kenny speaks with Fred Neis, MS, RN, FACHE, FAEN, about the impact of AI on healthcare, cultural readiness for technological change, and the importance of preserving the human element in patient care. Together, they explore how leaders and organizations can prepare for AI integration while maintaining empathy and connection in healthcare.
Best Moments:
(00:30) Introduction of guest Fred Neis
(05:17) Distinguishing AI revolution from previous technological changes in healthcare
(08:48) Cultural readiness for AI in healthcare organizations
(10:13) How leaders are adopting and learning about AI
(12:56) The integration of technology with clinicians and patients
(15:46) AI's potential impact on healthcare workforce and patient ratios
(28:06) Assessing cultural readiness for AI implementation
(32:49) The importance of involving all stakeholders in AI integration
(35:00) Call to action for healthcare leaders regarding AI education and implementation
Guest Bio:
Fred Neis is a senior partner at Korn Ferry, specializing in healthcare advisory. With a rich background in nursing and healthcare leadership, Fred brings unique insights into the intersection of AI, cultural change, and patient care. He serves on the advisory board of Nursing Beat and actively engages with the American College of Healthcare Executives. Outside of his professional roles, Fred maintains his clinical relevance as a part-time firefighter and paramedic.
