Designing for Everyone: Why Inclusive Services Matter

Join me, Kirsty Hunt, for an insightful episode of Governance Matters as we explore the art of designing truly inclusive services. In this conversation, I sit down with Councillor Minas-Bound, the Conservative group leader at Basingstoke and Deane, to discuss how governance can be more than just policies and procedures—it’s about putting people first. We don't just talk about doing things right; we focus on doing the right things, emphasising the human element that often gets lost in bureaucracy. Through a powerful story of a family navigating multiple agencies, we highlight how asking the right questions leads to services that provide real value. 

We're also tackling the essential topic of supporting LGBTQ+ individuals, particularly transgender people, in escaping domestic abuse. We shed light on the hurdles of providing safe refuges and ensuring services are both accessible and effective. By challenging the status quo and leveraging technology, we can drive meaningful change in service delivery. Listen in and be inspired to rethink how we can collectively enhance governance practices for the better.

 If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at info@seemp.co.uk

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