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How Employee Training Shapes Member Experience
Better Lives Podcast with CWCU
Better Lives Podcast with CWCU
How Employee Training Shapes Member Experience
May 29, 2026
Central Willamette Credit Union
In this episode of the Better Lives Podcast, Kaitlin sits down with Bob Waddington, Senior Manager of Learning and Development at CWCU, to explore how employee training helps create a better member experience through knowledgeable service, strong leadership, and personalized support.