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How Employee Training Shapes Member Experience

Better Lives Podcast with CWCU

Better Lives Podcast with CWCU
How Employee Training Shapes Member Experience
May 29, 2026
Central Willamette Credit Union

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 In this episode of the Better Lives Podcast, Kaitlin sits down with Bob Waddington, Senior Manager of Learning and Development at CWCU, to explore how employee training helps create a better member experience through knowledgeable service, strong leadership, and personalized support.