The Property Perspective

Julia Lovett is a seasoned marketing and customer success executive with over 18 years of experience leading cross-functional teams and delivering measurable results in SaaS and integrated marketing environments. Currently serving as the Director of Strategic Customer Success at Lob, Julia manages a $40M ARR portfolio, leads a high-performing team, and drives long-term client success through data-driven strategy, seamless onboarding, and innovative GTM planning.

Julia is widely recognized for her expertise in account management, direct marketing, and operational optimization. She has a proven track record of reviving underperforming accounts, developing scalable processes, and spearheading successful omnichannel campaigns for Fortune 500 clients, including AT&T, Experian, and TurboTax.