Frances West
Frances West is a global thought leader and technology executive specializing in digital inclusion. Beginning at IBM as a systems engineer, she rose through leadership roles across Asia Pacific and Europe before becoming IBM's first Chief Accessibility Officer, establishing new industry standards. Post-IBM, she founded FrancesWest&Co, advising Fortune 500 companies, startups, and non-profits on integrating inclusive digital strategies for market differentiation.
Author of "Authentic Inclusion™ Drives Disruptive Innovation," Frances provides a framework for leveraging inclusion as a competitive advantage. Recognized by the UN and global organizations, she speaks on digital inclusion, AI, and women in leadership. Her experience as a first-generation immigrant shapes her perspective on inclusive leadership in today's interconnected world.