Episode Player
AI: Friend, Foe, or Future Teammate?
Beyond the Call - An i24 Podcast
Chapters
1:08
Intro, Gary
5:25
Programmer, Chris
8:56
Operations Manager, Mia
19:58
Students, Chris, Gary
22:51
Individualism, generations, Gary
24:26
Leadership team, diversity, Gary, Nancy
26:17
The impact of age on work, Chris, Mia
29:48
Conversation summary on age, energy, Gary, Nancy Start:
42:30
Gratitude, Gary, Mia, Nancy, Chris
48:37
Outro
Beyond the Call - An i24 Podcast
AI: Friend, Foe, or Future Teammate?
Jul 16, 2025
Season 1
Episode 3
i24 Call Management
🤖 AI: Friend, Foe, or Future Teammate?
In our latest podcast episode, we dive into the world of Artificial Intelligence—what it means for customer service, how it’s reshaping communication, and why the human touch still matters more than ever.