Get ready for a dynamic conversation as Rachael Nemeth and Gregg Majewski dive into the game-changing impact of AI on the restaurant industry. They break down the biggest challenges—shifting consumer habits, soaring costs, and ongoing labor shortages—while exploring how AI is reshaping everything from customer service to operations. 

Timestamps:

00:02 Introduction

00:32 Guest Introduction

03:53 The Evolution of the Restaurant Industry

05:08 AI and Its Impact on the Service Industry

10:55 AI Implementation in Craveworthy Brands

14:36 The Role of AI in Training and Development

21:26 Future Outlook of AI in Restaurants

27:32 Closing Thoughts & Q&A

About Us
Opus is the leading training operations platform for multi-unit brands with frontline workforces, helping operators deliver consistent, engaging training that delivers measurable results. Trusted in thousands of locations across restaurants, retail, fitness, healthcare and consumer services, Opus customers include Smashburger, Craveworthy Brands, Let’s Play Soccer, Shipley Do-Nuts, Sound Fun Entertainment, Big Chicken, York Building Services, Gordon Ramsay Group, Jose Andres Group and more. 

Learn more at www.opus.so

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