Build the People

Why Pineapple Insurance Is Winning (And What Leaders Can Learn From Their CEO, Marnus van Heerden)

JOBJACK Season 1 Episode 6

Most CEOs talk about building culture. Marnus van Heerden is actually doing it. As Co-Founder and CEO of Pineapple, South Africa's fastest-growing InsurTech, Marnus has scaled from startup to 140+ employees and R400+ million in funding.

But here's what makes this conversation different: He did it by leading with love, demanding radical responsibility, and creating what he calls "superior discontent."

This isn't your typical founder success story. It's a raw, honest dive into the messy reality of scaling a company without losing your humanity, or breaking your people.

Marnus reveals:

  • The mindset shift from motivating employees to creating owners
  • The neuroscience behind why most leaders burn out (and how to avoid it)
  • His counterintuitive approach to "superior discontent" that drives performance
  • Why love isn't soft, it’s the hardest leadership skill to master
  • The OKR framework that helped Pineapple consistently beat their goals
  • How cold showers and radical honesty keep him grounded as a leader

If you're building a team and wondering how to push for excellence, this conversation will change how you lead.


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Connect with Christiaan van den Berg on LinkedIn.

Build the People is proudly brought to you by JOBJACK, a smart hiring platform that eliminates manual recruitment tasks, helping businesses find, filter, and hire the best entry-level talent, fast.

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