Legal Tech StartUp Focus Podcast

How Filevine Turns Legal Work Into Operating Intelligence

• Charles Uniman • Episode 79

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What if your legal stack worked like a true operating system—one place for documents, deadlines, tasks, client messages, and billing—and then used that context to power AI that actually helps? We sit down with Michael Anderson, Chief Product Officer at Filevine (https://www.filevine.com), to explore how “owning” matter operations unlocks real gains in speed, accuracy, and collaboration without sacrificing control.

Michael pulls back the curtain on Filevine’s “operating intelligence” approach: capture the full lifecycle of a matter inside a single pane of glass, then use context engineering to ground AI in the right facts, timelines, and permissions. We dig into the practical wins of “chat with your matter,” where lawyers ask questions in plain language and get reliable answers drawn from the file itself—everything from quick retrievals to strategy brainstorming, all without bouncing between apps. We also dive deep into a game-changing feature for litigators: live deposition intelligence that streams the transcript to an LLM, flags inconsistencies in real time, tracks stated goals, and suggests follow-up questions. Because it sees the entire case file, it can cross-check testimony against exhibits and prior statements, then deliver a certified transcript and artifacts back into the matter record.

Beyond the courtroom, we talk collaboration: client portals, guest access for outside counsel, and matter-centric messaging that reduces email and keeps context intact. The bigger vision is clear. Lawyers want a GPT-like experience across their own work product, not just the open web. The keys are permissioning that respects ethical walls and human-centered design that elevates expert judgment. When the legal OS becomes the intelligence layer, teams can move faster, make better decisions, and spend more time at the top of their license.

If you’re ready to see how context-rich, permissioned AI can transform your practice—from depositions to daily workflows—hit play. And if you enjoy the show, subscribe, share it with a colleague, and leave a quick review to help others find us.

SPEAKER_01:

Hello everyone. This is Charlie Uniman, your faithful host at the Legal Tech Startup Focus Podcast. I'm delighted to have as a guest today, I think I have this right. If LinkedIn has it right, I have it right. The Chief Product Officer at Filevine, Michael Anderson. Welcome, Michael.

SPEAKER_03:

Hey, thanks for having me, Charlie.

SPEAKER_01:

Wonderful to have you. Thanks for being here. So, as we often do with the Legal Tech Startup Focus Podcast, I invite Michael to tell us uh in some detail, as much as he wishes, what Filevine does. Why don't you begin with that? Oh, and before that, how'd you how'd you get to Filevine?

SPEAKER_03:

Yeah, I'll tell you a little bit about me. Uh I've been with File Vine for um the greater part of its journey. Uh Filein got its first customer in 2015. I joined in the first half of 2018. Uh it was a uh a small, smaller startup at that point. Um we did have uh a couple of hundred law firms that were using it. And uh over the course of some, you know, over the course of seven and a half years now, we've expanded to nearly 6,000 either corporate legal offices or law firms, uh or 650 employees. Uh prior to Filevine, I was at Goldman Sachs. Uh, and I was part of a big technology rollout after the financial crisis. Uh, there was a lot of interest in getting credit risk exposures right, both for regulators and for management purposes. And that meant a lot of telemetry was needed in uh in that area. And part of that I was at Qualtrics, which is survey software. So I've been close to technology uh my entire career. And uh Filein, you know, give the credit founders, give the founders credit for all the work they did um and that they do today, but certainly getting it off the ground in the early years. Uh any any startup is difficult. Um and myself and also our chief revenue officer uh both joined in the first half of 2018, and it's been a fun journey ever since.

SPEAKER_01:

Well, uh 2015, uh which I think you said is File Vine's uh beginning, that makes File Vine, as far as the legal tech uh space goes, an OG, an old guard member, uh and pre-AI. Uh and pre uh all of the uh wild enthusiasm, I'll put it that way, for uh for legal tech, I guess, starting uh with COVID, particularly when a lot of people had to work from home and using computers. And of course, with the explosion of interest in in AI. Uh I'm amazed at the number that you mentioned for the size of your customer base. That's to be complemented immensely. Uh and uh we'll talk a little bit about AI and and how uh and I guess it all took place while you were there, having joined in 2018, how how Filevine uh you know uh made itself uh expose itself to the AI tsunami. Yeah uh but tell us uh in in some depth, if you would, what uh what File Vine actually does for its many customers.

SPEAKER_03:

Yeah, absolutely. Filevine is an operating intelligence system for law firms or corporate legal offices. Uh what do I mean by that? First, operating uh an operating system is something where all the work happens. And in legal, that means uh documents, it means fees, it means deadlines, it means the delegation that you do uh inside of your legal team. All of that happens in Filevine. All of the correspondence uh that goes back and forth between in-house counsel or outside counsel between the legal team and their clients uh or their experts, all of that is stored into Filevine in a really natural way, and in a way where uh emails that are that are CC'd with the Filevine um case or legal matter, or you know, information that's coming in through our client portal, so many different ways to make Filevine a central hub of information about the case. And so if, or case or legal matter, I guess you should say. And so owning those legal operations and owning the data and documents and communications and correspondence around that all of that work, all of those legal matters, all of those cases uh gives you a huge advantage in the AI era. Context engineering is the best way to have a great experience with AI. Uh uh, what is context engineering? It is providing an LLM with all of the detail and rich information that it needs, uh, along with uh storing information in a particular way, maybe using agentic um layers uh and orchestration, a lot of things in an AI tech stack, but ultimately it's the information that you can provide it that's available to your system to provide it that can actually give you a very useful experience. And so by owning the operations, we have so much context on what the legal professional and her team is working on. Uh, therefore, we can provide rich context engineering for uh AI AI experiences. Aaron Ross Powell Right.

SPEAKER_01:

So so AI now, best taken advantage of by any and everyone, particularly lawyers, um, is not merely a matter of the right prompt. It's more context, and it sounds to me as if when it comes to taking advantage of bigger and bigger context windows and knowing that context is uh is uh is almost king, you've got the context really under the lawyer's fingertips through uh Filevine's tooling to use with the AI. There's not a lot of context switching that the lawyer has to suffer. I take it to build that context.

SPEAKER_03:

Yeah, that's exactly right. If you go into just another word on context, if you go into uh a legal office that uses Filevine, uh you will see the legal secretaries, the paralegals, the attorneys. You know, you walk the floor, so to speak. File vine's up on every screen. Uh and as that core operating system, um, that's what you would expect. And because we're up on every screen and it's the first thing that you turn on as a legal team at the beginning of the day, the last thing that you turn off. Um just to the point I made before and that you reiterated, right? It's a it's a rich store of information that you can give uh a really, really great AI experience with. Uh, I can talk two ways that I think Filevine has outperformed uh our peers in this regard in context engineering.

SPEAKER_01:

Yeah, please.

SPEAKER_03:

Uh one is related to uh just what you'd expect a basically talk to your matter or chat with your case experience. So you go into Filevine, you know, you've got your document folder tree, you've got um all of the correspondence threads that are sitting inside there, and you can have a module that has uh a kind of chat history or question history to AI. And you're asking your matter or case any question that you have. And sometimes we see this just be things like uh simple retrieval, uh like someone forgot um when the last hearing was or something like that. That's available to it. Um your time entries are available to it. All so sometimes just uh reminders like everything that's sitting in this proverbial um filing cabinet and uh being able to recall those quickly. But then I think the even better experience is uh when you are using that uh experience as basically a sounding board, even for case strategy or thinking through the case.

SPEAKER_01:

Brainstorming industry.

SPEAKER_03:

Yes, exactly. And uh this is something that we've released in in 2025. This is uh kind of our major release in 2025, and we've been able over the past uh six months since really getting it out there to continue to improve improve it and uh the usage on it and the kind of the returning users over and over again uh is really taking off. So I think we do that very well because of all of the context engineering that we can do. Um, and then also just the stack, the AI tech stack that we're continuing to improve. So I would say that that's kind of how one way that we outperform our peer group. Uh the other way is related, this is more on the litigation side, um, but this is related to depositions. So a couple of years ago, Charlie, I remember being on a call with a customer, and we had just released a couple of AI widgets, like a lot of people were doing a couple of years ago. And you know, you could provide a document um to this AI module, and it would give you a summary and a little bit of analysis. And uh a lot of folks were using it for deposition transcripts. And I was talking to a customer that did just that. Um, and he had great feedback. He thought the analysis was rich, and uh it helped him issue spot things in actual cases. And so he had some nice feedback. And at the end of the call, he said, you know, some of these things would have been really nice to know during the deposition. And we were like, aha. Uh and that triggered kind of the follow-on product work for us to say, okay, what if in a virtual deposition or or an in-person one with a uh microphone from a computer or anything, you are live streaming the transcript um and you are sending that to an LLM, having it do some analysis, and then basically during the deposition, giving you real-time feedback for how it's going. So if I invented that, uh there's been folks that have copied it since, uh, but that ability to say, okay, I'm taking a deposition, and the the expert or uh whoever's on the other side of the deposition, the deponent is answering questions for an AI to tell you while you were there that three hours ago uh the deponent said actually something that's inconsistent with what they're saying now. And uh you can get that real-time feedback. You can, you know, you're probably not gonna break eye contact that much and check your computer, but you can check it during a break, or maybe the second chair um is watching the computer and letting you know. But you're getting that real-time feedback during the deposition. Uh, you put in your goals for the deposition, uh, what answers you want to lock down, and it will let you know if those goals are met. Uh it will do um, it'll suggest questions. And better yet, like because we have access, again, going back to the context engineering, because we have access to the case file, we can also say, hey, not only did they say something inconsistent with what they've said during the course of the deposition, but did they say something inconsistent with uh a document in the case file with evidentiary materials? Um, and that uh deposition product also handles that. That AI experience has now kind of uh gone in, dovetailed into an entire deposition platform where uh litigating um groups can come in, uh book a deposition, um, schedule it inside directly from inside of their operating system. Uh that uh they we can actually host it for them. Uh we do almost like um a kind of gig economy style of uh you put the need out there. We have a network of court reporters, and they are trained um and managed by us. And uh they take the deposition, and then uh you also have your during in-deposition experience and then that I just talked about before. And then post-deposition, you'll get the certified transcript back. So kind of embedding that AI advantage into a broader platform uh around depositions is I think another way that we stand out among our peer group.

SPEAKER_01:

Um I love that real-time aspect that you just described. It's funny we don't do video, and I'm smiling as you were saying this because only last night we uh were watching TV uh streaming something. A commercial came on for copilot. And in the commercial, there were two people on opposite sides of the table negotiating some transaction. And the woman who had copilot on a computer was feeding in questions and co-pilot was giving it answers in real time, and of course, she bests the other guy in the negotiation because she's running co-pilot. And I I couldn't help but think of what you were saying about the real-time deposition stuff. Um, the same sort of thing. And as I was never a litigator, um, but uh as a guy who practiced law for 40 years in New York as a corporate lawyer, I'm my my mind is spinning. And and of course, in depositions are all pulled together and you have to record everything. That's part of the deal if you're doing something virtual. I wish we someday, or I hope someday, lawyers will be able to record their negotiations with everybody's permission. And then even during negotiation, if if an AI could be trained somehow, it could pop up something along the lines of, hey, you know, now's the time to introduce this argument or counter with this strategy, uh, the the possibilities are endless endless. So if if you ever decide to get it into negotiations, you can thank me. I'm not asking for anyone. Hey, there you go.

SPEAKER_03:

Thank you, Charlie. I'm making I'm taking notes right now.

SPEAKER_01:

Okay.

SPEAKER_03:

Uh yeah, I love that. That's exactly right. And it's really where we see future opportunity, right? Certainly we're doing this inside of depositions, but you could think of uh probably any meeting that involves legal professionals uh and and other professionals as well, we're focused on or focused on legal, but uh a client meeting.

SPEAKER_01:

Exactly what I was thinking. Client meetings, of course.

SPEAKER_03:

Yes, exactly. Exactly. The ability to uh not only summarize what would was discussed, um, but then also just you know, there's lots of note-taking apps. So I I think it could even go further. Um, maybe even looking at ways like there's lots of smart writing tools out there. And you know, we're this is on the frontier for us. This isn't something we have active development, but like there's lots of writing tools out there, like why not annotate the transcription um with what you're writing down during the client meeting? Like, there's lots of opportunities with AI. Uh, so we think that all of those are really interesting.

SPEAKER_01:

And and I uh uh I'll say that I said this to other uh legal tech vendors, uh, and it sounds like it it should be said in connection with Filevine, uh, so much of what you're collecting uh could someday, and I'm not saying you can't build every feature, you can't be everything to everyone. So I understand that. But uh just uh a general thought, so much of what you have could also be used in some fashion, perhaps, for training lawyers. And we know that with AI coming in, with AI coming in and sort of hollowing out uh uh all of the grunt work from which lawyers for good or ill were trained as as very junior lawyers, the importance of getting these new lawyers up the learning curve quickly so they can be billed out and be doing experienced judgment-driven work is going to take on even greater importance. So all the data you have uh that the firm has that uh Filevine has helped them collect could with the right sort of um tooling on top of it also serve, and again, can't you can't be everything to everyone as a as a training adjunct. Uh, you know, the as I said a moment ago, the possibilities are endless. And one thing that I I love about Filevine that I I've seen in others, but I particularly appreciate it here, is and it was I was prompted to to mention this when I uh was reading some notes that went back and forth with some of your uh colleagues and me before we we uh launched the podcast, the idea of the single pane of glass. Lawyers hate context switching. Uh as does everyone. You lose your train of thought, you have to start again. If you have a cockpit, if you have a dashboard, if you have one tool, and there are disadvantages to having one tool, but if you have the the one tool and all its components uh uh work very well, the fact that the lawyer doesn't have to jump from email to Slack to document management system to billing system, it it's gold. It's gold.

SPEAKER_03:

Yeah, exactly what I was saying before. That's it's the single pane of glass, the fact that you know are the owner, uh the fact you have a system that's the owner of the information. Uh one of our attorney users said he tells his team, if it's not in file line, it didn't happen. So yeah, that single pane of glass is actually what is needed to drive the best AI experiences with with uh great context engineering that uh will you know deliver the best responses and the most helpful guidance.

SPEAKER_01:

Yeah, I completely agree. I uh I I noticed too that among the points that uh your colleagues and I were covering uh as possible as possible discussion topics was the idea of collaboration. And and that's uh that's a hobby horse of mine. And uh and the reason I say that is when I was practicing, I didn't have these kinds of tools. I retired from practice 10, 11 years ago. Um, but I was uh again always annoyed by having to jump to different tools, email slack, to get in touch with my client, to get in touch with juniors in my firm. And I dare say, even to get in touch with people on a deal who were on the other side of the deal, or in uh more friendlies, if you will, people on my side of the deal, but didn't happen to work, happen to work in my law firm, accountants, investment backers, appraisers, um, you know, special counsel handling matters in a particular jurisdiction that we don't work in or we didn't work in, or having an area of expertise that the firm I was at didn't have. I would love to hear some what some of the thoughts are, and I don't know if you have any stuff on the roadmap to enhance the collaboration through through Filevine, through that one pane of glass, to enable these other parties to sort of play in the Filevine sandbox with permissions granted or denied, and really keep everything in one in one cockpit.

SPEAKER_03:

Yeah, absolutely. And this is something that Filevine has been passionate about uh well before the advent of LOMs. Sure. Uh credit to our founders. This what you described is really the founding problem to be solved uh for the attorneys and techno the attorneys and technologists that started Filevine. And so uh inside Filevine today, every matter has an associated um has things that can be associated with it. It can be associated with the client portal, it can be associated with uh an email address, a texting line, even even a faxing line. And all of that is to get the correspondence in the case file or legal matter as quickly as you can. Sure. And so that is, I think, the the foundation of great collaboration is that you're working with the same information with your colleagues. And so uh yeah, law firms uh on Filevine, they and again, this has been the case um for eight years, is that they report that, oh, we're actually doing internal email less. Sure. Because we are doing contextual communication inside of the file itself. Um I we recently had a user conference and I did the product keynote and we released some exciting things. Uh a lot of them were AI focused. After my speech, uh, there's a meal, and I I go sit down by three of our customers on a table. And uh, you know, they they said nice words, but all of a sudden the conversation turned to uh how much task management and collaboration in Filevine had helped their firm. I mean, these are domains that we've been in the entire time. And some shared that they were actually able to identify uh underperformers because all of the delegation, all of the coordination uh was just happening in the same place. It was happening in the context of the client matter. And it was just readily apparent. Um, and so folks who were underperformers, right, they they all shared similar stories that following the adoption of Filevine, that uh, you know, they were able to get higher talent density.

SPEAKER_02:

Yep.

SPEAKER_03:

And they were able to identify folks that were quickly raising their hand to get involved and jump in, um, and others who were not. And so I thought that was really interesting. And again, you know, it all is a base for a great AI experience. I'll give you another example. Uh there's you mentioned kind of the context switching. Right now, you might have uh a document management system, you've got your email, and uh you want some sort of client portal or data room product or something like that. And uh if you have to interact with all three or four of those interfaces, right, you lose things. You you actually become less aware that it's there. Uh triggering a file share um through our client portal is as easy as it is to delegate something to a colleague. It happens in the exact same place. Now, of course, uh the client is not seeing kind of the entire thing that uh the actual kind of matter coverage team would actually see, the legal uh collaborative team would see. Um, but they are seeing their correspondence that that uh is specific for them. And so we've we have that via the client portal. Uh, we have the ability to loop in outside counsel as a guest user that has a similar dynamic, the coordination that happens with them, they will see, they will not see the coordination or collaboration that happens with any others. So, yeah, this is a place uh near and dear to kind of the File Vine's heart. Um, it's been part of Filevine, and I think a differentiator for Filevine uh for several years now.

SPEAKER_01:

Yeah, word to the wise listening and and developing their products. I think um, you know, context uh is is important, but the next word, uh collaboration, I think, is going to become even more important. Uh I was the one who always thought that, you know, with the right permissioning and making sure security and privacy were were built in properly. Why couldn't I negotiate through a tool with a guest consisting of, you know, the a lawyer on the other side of the deal? Why did we have to send emails back and forth? Why did we have to send red lines back and forth? I wanted to be able to do it right within the tool and let that man or woman on the other side of the deal uh log in, see only what that person should see by my lights since I'm running the deal or running File Vine and uh and improve my workflow, make me more efficient, and not everything, not have everything scattered about.

SPEAKER_03:

Uh yeah. Yeah, that's it. That's exactly right. Uh inside File Vine, you know, going from what you said in in collaboration, providing a great experience for working generally, but also being context-free AI. You you can even go a step further. And inside of File Vine and uh the kind of the ability to chat with your matter, you can actually have a simultaneous conversation between a colleague and the AI agent. Really? So it's yeah, the AI agent can enter the chat. So it's like a group chat. Yeah, exactly exactly. And uh having all of the context of what's going on in that particular matter. Uh so I I think we're pretty aligned to what you're saying there, Charlie.

SPEAKER_01:

Yeah, and I had just read that OpenAI, I think it was OpenAI, not one of the other foundation models, was just launching or had launched or will launch soon a group chat feature. So you're ahead of those guys. That's that's pretty good. Um I you know, there's always this um uh a bugaboo, uh understandable. Lawyers have to be careful, and uh some lawyers, uh particularly certain litigators, have been badly burned about hallucination. Is it part of Falvine's ethos that because you have the source documents from the matter, from the case, from the document management system, that the AI uh that you bring in from, I presume one of the other models is is well grounded in in reality, let's call it. Is that is that part of the That's exactly right.

SPEAKER_03:

That's exactly right. So uh you are in Filevine, all of the documents, the memorialized notes, um, I mentioned the emails, the client portal messages, they're all there. Uh the deadlines, the time entries, uh they're all there. And all of that just provides detail um to the AI tech stack. Uh, and you can do it in a way that is not uh, you know, turn the turn the creative levers all the way down on your interactions with the LLMs and just say, hey, use this information that's that's been provided to you in this data pipeline uh and nothing else. And that's a great way. Um that's a great way to really control for that. A lot of the headline grabbing things about hallucinations and legal have often been uh around case citations or something like that. Uh in the way that I'm discussing the case data, it is very well grounded. And I I I am not aware of an instance in which the AI was retrieving information about the case or uh, like I said, acting as a sounding board on a particular strategy and misquoted some detail of the case that it had access to. Because again, it's it's very well grounded. It's really only looking at that case data. Only if you were to deliberately say, now go go search the broader internet about this, uh, will it go do that?

SPEAKER_01:

Right. I would turn the temperature up and and yeah, I I got it. What uh what do you um I'll ask you, and I this isn't really part of what we uh thought about discussing, and so you know, feel free if if uh if nothing occurs. What what are you uh seeing the next five years as being among the breakthroughs that you expect uh uh legal tech vendors are going to be able to take advantage of, whether it's AI related, whether it's uh uh you know telemetry related, whether it's uh you know uh communications related, uh anything and without giving away all your uh all your structural skunk work projects at Filevine. What what do you see uh uh perhaps happening as uh you gaze into a crystal ball?

SPEAKER_03:

Yeah, I'll share uh I'll share at a high level. Sure. Ultimately, uh, as the kids say these days, is not that deep. Uh I think a lot of legal professionals just want a GPT-like experience across all of their legal matters. And I I think that's the big idea. I think that's uh that's what a lot of people are racing for. So I don't think that I'm spilling some uh big secret here. That's what the market wants. And I think that that's it, there's a there's been a sea change moment. Even if I just look at my own use, I'm like I'm a technologist, I'm a committed technologist. My own use of of Grot, Claude, uh, GPT, whatever it might be, has hit a turning point, I would say, in 2025, in a way that it wasn't in prior years. And and I don't think that I'm alone that a lot of folks that you know maybe didn't aro didn't interact with these interfaces very often all of a sudden all of the time. Uh one tenth of the world population is now a weekly active user of OpenAI.

SPEAKER_01:

Like 800, it's crazy.

SPEAKER_03:

Yeah. And so now how Having had that experience, if uh it makes you spoiled, right? If if you can at the finger, at your fingertips asking a few questions about the knowledge of the internet and get pretty good answers, um, you know, if if you're asking in right ways and all that stuff, you want that same experience with all of your work product, with all of your kind of enterprise knowledge base. You just want that same experience. So uh that is exactly the direction that we're headed in. I think that's what the market's calling for. And I believe the winner, Charlie, will be someone that actually owns the matter, that doesn't have to say the first time you open the AI tool, oh, connect with your doc management system. And some of these interfaces, you know, you're like choosing folders and like, well, do I want this folder or not this folder? And uh like all of those steps, I think at some point are going to be suboptimal. And the better experience was, okay, you already have this. I I know what it's like to interact uh with an AI that has a whole bunch of information. Take all the information that that I have access to and let me ask questions in the same way that I now interface with the internet. Right. It's been so long since I've just done a Google search. Uh in the same way, I think someone doing a traditional search um in in in a legal platform like FileMind, at some point folks are gonna just want a GPT or Claude or Grok like experience uh in interfacing with their work product.

SPEAKER_01:

Uh almost almost entirely, yeah.

SPEAKER_03:

Yeah, entirely, yeah. Uh so I I think there's lots of folks that have had that insight. I don't think I'm breaking any new ground here, but we're committed to that kind of experience. Um I would say two things that that experience needs to uh do in legal. One is that it needs to be permissioned, right? You have uh ethical walls, you have things that are client specific. Um, you can't just have uh anybody in the uh corporate legal department have access to them, or anybody at the law firm have access to them. Um it needs to be permissioned. AI can't be a backdoor to finding out information that you should that you're not privy to. Uh so it needs to be permissioned. Uh we're, you know, that that's our vision that we're executing on a plan to do that. Uh and then I think the second thing is the it's maybe less about the user interface and kind of the functionality, but I think that the industry will need to come to terms with uh uh the legal professional is uh the protagonist of of legal work. And the AI uh experience needs to treat them that way um rather than uh you know, someone whose job should be totally eliminated. Um and I think the uh the amount of human right, having having an advocate, having um someone represent you is a very human experience. And I what I would like to see is as this kind of market and industry matures is just a recognition that um building the AI experiences around a uh expert legal professional is actually the right way rather than uh seeking to disintermediate them.

SPEAKER_01:

No, I think uh well well put. And uh and uh at least for uh at least for a year, I'm joking, at least for quite a while. The the uh you know the human in the loop is really the person with nuance judgment and probably most importantly the tacit knowledge, the pattern matching skills here in that person's brain that hey, we may get there if we get to AGI or ASI, but right now that is uh crucial, and that's what clients really want to pay for. And frankly, that's the way lawyers really want to practice at the very top of their license. So, yeah, I appreciate the way you put it. I I can't agree more. Um you know we could go on and on, but I'm gonna be respectful of my listeners' time, and and uh it's just fascinating for me uh to have uh been the guy crying in the wilderness, as my listeners have often heard me say 30 years ago when I was uh you know 10 years into practice uh well, more than that now, uh 40 years ago when I was 10 years into practice and beginning to ask for technology and being told, no, uh we bill by the hour, don't be silly. And now now watching what's happening and watching the money pour into the space, congratulations, as I can say, on on air now for the recent raises that Filevine has done. And and those uh dollars, I'm sure, are being put to good use. So so if if people want to reach out to you, if they want to learn more about Filevine, how do they how do they do so? What are your uh what are your contact uh uh coordinates?

SPEAKER_03:

Yeah, absolutely. Head to our website, uh filevine.com. Um you can get in contact with the Filevine expert. Um, of course, if you're one of our current customers, one of the things we offer is uh just live help. Uh you can go into our support site and uh at the click of a button, be minutes away from just being in a live uh Zoom session with one of our support agents. Uh we we really love this legal uh professional community. It's a great place to develop technology. And like you mentioned with your background, there is a lot of appetite. Uh, don't believe anybody that tells you that there's not a lot of appetite for great technology and legal. There's uh deep, deep uh stores of appetite for great technology.

SPEAKER_01:

And we could do a whole nother podcast. Uh, we won't do it now, but uh you know, someday we'll get you back on and we'll talk about the thing that caught my ear when you were saying about having this after sale customer success function where where uh you know customers can come in and chat with uh with someone to to get up the learning curve or get uh an issue with that. That that's that's important. I'm glad to hear it uh at File Vine. I see it more and more often. Of course, it's almost becoming table sticks. Great that you have it. Well, uh Michael, um thank you so much for for joining the the podcast. I I love the discussion uh and uh uh continued success for you and and the team at File Vine and uh and a happy, healthy, and delightful holiday season ahead.

SPEAKER_03:

Hey, thank you so much, Charlie. My pleasure.

SPEAKER_01:

Take care. Thank you for listening to the Legal Tech Startup Focus Podcast. If you're interested in legal tech startups and enjoyed this podcast, please consider joining the free Legal Tech Startup Focus community by going to www.legaltech startup focused.com and signing up. Again, thanks.