Simplify Senior Transitions Podcast

EP11 - Beyond the Brochure with Kayevon Serna: What Placement Agents Really Do Behind the Scenes

Dale Corpus Season 1 Episode 11

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0:00 | 33:40

In this episode of the Simplify Senior Transitions Podcast, I sit down with Kayevon Serna, a seasoned Senior Placement Specialist, to talk about the invisible but critical work that goes into placing seniors in the right living community.

Kayevon shares how she helps families navigate complex emotional dynamics, advocate for their loved ones, and spot red flags that others miss. From checking state citations to preventing costly mistakes, this conversation is packed with insights most people never hear about.

We cover:

  • Real stories of urgent placements and family conflict
  • How Kayevon vets communities behind the scenes
  • Why research into licensing and compliance matters
  • Emotional support for adult children making tough decisions
  • How placement agents act as calm, steady guides through chaos

This is an eye-opening episode for anyone navigating senior care transitions—or supporting someone who is.


If you’re navigating a senior transition right now and trying to figure out the next step for a parent, here are some resources designed to help.

Resources for Families

If you’re navigating senior living decisions, downsizing, or trying to determine the next step for an aging parent, visit:

→ www.simplifyseniortransitions.com/families

This page provides guidance and resources specifically designed for families navigating senior transitions.

Resources for Senior Care Professionals

And if you’re a senior care professional who wants stronger positioning, clearer referral ecosystems, and more scalable systems for serving families in today’s evolving senior care landscape, visit:

→ www.simplifyseniortransitions.com/professionals

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