The Mayor's Mixtape

The Mayor's Mixtape-Episode 20

City of Pueblo

If you're a podcast listener, this week's episode might be best viewed on the City of Pueblo YouTube channel because of the visual aspects described in this episode featuring the Pueblo Police Department's Real-Time Crime Center. On episode 20, Mayor Graham joins Pueblo Police Department Chief Chris Noeller inside the Real-Time Crime Center (RTCC). Chief Noeller explains the technology used in the RTCC including ShotSpotter, license plate readers (LPRs), cameras and the newly deployed Drones as First Responders (DFRs). 

 Mayor Graham and Chief Noeller explain how the technology is used in real time, how it assists officers with reporting, the efficiency of the department and the increased safety to the Pueblo community and officers of the department. The YouTube video shows how the drone is deployed, what footage it is able to capture and just how quickly it can respond to a call for service.

 Email your questions or topic suggestions for The Mayor's Mixtape to mayor@pueblo.us. Thank you for listening, please like, rate and subscribe so you never miss an episode.

Haley Sue Robinson:

Okay, welcome to the Mayor's Mixtape. We're on the road today, and down the road, and down the road. I'm Haley Storobinson, director of Public Affairs for the City of Pueblo.

Mayor Heather Graham:

City of Pueblo Mayor Heather Graham.

Chris knoller, Chief of Police:

Chris Knoller, Chief of Police.

Haley Sue Robinson:

And Chief Knoller. Where are we today?

Chris knoller, Chief of Police:

We're in the Real-Time Crime Center checking out Drona's first responder and some of the other things that our real-time crime techs do for us.

Haley Sue Robinson:

Okay, this is exciting. Talk to us a little bit about this screen behind us for folks who maybe have never seen this before.

Chris knoller, Chief of Police:

Yeah, behind us on the screen there's about a 6-foot by 10 ten foot video wall that displays different camera images from cameras that we have around town. It can also do the video for the drone as first responder or other drones that we have out in the city that are being flown manually by our police officers out in the street. You can see different parts of town that are being monitored, not consistently, not 24 hours a day, but as they go through these different camera feeds they'll look at different things and if they see criminal activity, they'll radio it in to officers.

Haley Sue Robinson:

Very cool. So you know, when you talk about some of the cameras that we have around the city, those can be trailer cameras. What other types of video work do we have? That can be fed into the real-time crime center.

Chris knoller, Chief of Police:

Absolutely. We have four trailer cameras that we can move throughout the town. There are some fixed surveillance cameras that we have access to that are city-owned.

Chris knoller, Chief of Police:

Usually those are on city property or city building or in our parks oh sure so we have cameras and some of our parks right now and and that's a developing situation in different parts throughout the the community, but we can monitor those cameras. There is, in the future, the ability for us to monitor cameras that people allow us to to monitor like businesses. That's that's in the future. The ability for us to monitor cameras that people allow us to monitor like businesses, that's in the future, but that is a point that we're moving towards.

Haley Sue Robinson:

Sure, and actually at this point I should probably tell the listener if you normally listen to this podcast on Spotify, buzzsprout, apple today's podcast would probably be a good podcast to actually go to YouTube and to watch because of the visual aspect. So, while there's plenty of information to share and speak about, there's a lot to see as far as the real-time crime center. As Chief Knoller, you mentioned the drones as first responders, but is it also? The real-time crime center involves the shot spotter technology?

Chris knoller, Chief of Police:

Yep.

Haley Sue Robinson:

Okay.

Chris knoller, Chief of Police:

So that technology feeds into the real-time crime center and our dispatchers Also license plate readers that we have in various locations throughout the community. That information is also fed into the real-time crime center that we have in various locations throughout the community. That information is also fed into the real-time crime center. So there's a lot of unique aspects to the technology that we're using to try to address crime in our community and be more responsive to what's happening.

Mayor Heather Graham:

Okay, and Mayor, you and Chief Knoller last year went and did a presentation before DOLA to ask for additional technology that includes the drones as first responders and launching this the drones as first responders was just a budget ask for the police department for 2025, but it does include a lot of the cameras and two of the camera trailers that you see. So we were successful in the million-dollar grant, and then we also had to put a million dollars in general fund for the grant match, so a lot of this technology that you're seeing today has been paid through grants.

Haley Sue Robinson:

Okay, that's fantastic, and we have three ShotSpotters in total. Is that correct?

Chris knoller, Chief of Police:

We have six square miles of the city that is uh monitored by the shot spotter system through sound thinking um, and it activates when somebody shoots a firearm in an area that's outdoors. It'll it'll track where that is, triangulate where the shot came from and allow us to direct officers to a very specific area to look for those for evidence of the shooting. In 21 cases it's led our officers to be in there in enough time to render aid to an individual that was shot, whereas otherwise they may not have got that aid, certainly not in a quick enough time to potentially prevent a homicide from occurring.

Haley Sue Robinson:

And we're just coming off of the 4th of July, so I know a question we get all the time is how does ShotSpotter tell the difference between an actual gunfire shot and maybe fireworks that we hear frequently this time of year?

Chris knoller, Chief of Police:

Yeah, that's a great question. What happens is the sound triggers the shot spotter system and it uses AI to listen to that sound. It decides hey, this one, I think is a human, is a gunshot. That gets routed to a human being who then also reviews that noise, and then that human being either concurs or doesn't. If they do concur, that gets sent over to our department. It takes about 60 seconds for that to happen.

Haley Sue Robinson:

That's pretty quick it's very quick.

Chris knoller, Chief of Police:

Um, if they don't concur, then it gets put. It's still tracked. So if later we determine that there was a shooting, we can pull that audio uh back over to the uh, to the gunfire side of the house if you will, and use that information in a criminal proceeding. But it also allows us in a few times it's allowed us, to identify crime scenes that maybe, because of where they happen, the type of weapon that was used or whatever it, didn't initially register as a gun shot. We can go back later and rec't initially register as a gunshot.

Haley Sue Robinson:

We can go back later and reclassify that as a gunshot once we find the evidence that there was a shooting involved, wow so it's really smart technology. Let's talk a little bit about how this technology is maybe helped us with the police force. I mean, I think one thing, Mayor, you talk about it a lot. I know, Chief, I hear it often from you of our officer shortage. How does technology like this assist the department, or why is it important?

Mayor Heather Graham:

I think it fills in when officers can't be there, especially with now. The drone is fresh with water. The drone will be able to get to a call in 60 seconds, so that will help us clear calls. If there's not a massive emergency going on, then we can send the drone out to clear the call from the police station and not actually send an officer.

Mayor Heather Graham:

So we hope that that will help us with the call, the load that we face, and it will also help protect our officers and protect our civilians and our community members if we have eyes on the state, if something is happening in real time.

Haley Sue Robinson:

It sounds like it's an efficiency measure. So when you talk about clearing calls, Chief, can you walk us through what does it mean to clear a call with one of the drones as first responders? Yeah, absolutely.

Chris knoller, Chief of Police:

I mean mean obviously there's a limit to the flight time based on the battery, so it won't be going to every call. There are certain calls that we will dispatch the DFR to the DFR drone. As first responder, we'll dispatch the DFR to the call like a suspicious vehicle. A lot of times what happens is by the time the officer gets there, that vehicle's gone. So what we can do now is we can send that drone out there to look and see if that vehicle is there, and if it is, then we can continue, maybe routing an officer while we keep eyes on what's going on, to develop information if this is really a suspicious vehicle or is it just a person that parked under a tree for lunch break, and maybe then we can say, ah, this is not really something we need to send an officer on. We can divert them to a higher priority call, or we can decide yeah, we still want to send an officer there. We're not really sure what this person is up to or optimally, and what happens in a lot of cases.

Chris knoller, Chief of Police:

When we talk to departments around the country that have started this process, is they actually clear about about 25 of their calls and never send an officer because the person's gone, the fight's over and everybody's left.

Chris knoller, Chief of Police:

The suspicious vehicle is no longer there on scene or you know, it's just a grandma that went to a park and and was taking her grandkids to the playground and we were able to determine that we don't need to send an officer. So that's a huge efficiency thing. The other advantage is we send it out there and it is a suspicious vehicle. Let's say from the distance we can tell a guy's got a gun in the car. Well, now we can radio that information to responding officers. Maybe it bumps up the priority of the call and we free up officers from other calls to come. Do that and we can provide them real intelligence while they're in route to help them identify a tactical way of approaching, identify ways that they can maybe contact this person from an area of safety and minimize the chance of getting into an officer involved, shooting or use of force. Certainly it's not an end, all be all it's not gonna solve all these problems.

Chris knoller, Chief of Police:

We're still gonna have the officer use of force. We're still gonna to have the officer use of force, we're still going to have officer-involved shootings, but this is a way we can try to keep both our officers safe, which is a high priority for me and also our community members safe, which is also a high priority for all of us.

Haley Sue Robinson:

Yeah, did I hear you correctly? You said 25% of the calls can be.

Chris knoller, Chief of Police:

In some departments.

Mayor Heather Graham:

That's what they've seen is a 25 reduction and we're the first department in colorado with the brink drones we are.

Chris knoller, Chief of Police:

I think we're the second department in colorado with dfr. I think colorado springs uh started a program a few months before us and I'm not aware of anybody else. But okay.

Haley Sue Robinson:

So, uh, talk to us a little bit more about drones as first responders. Why are they called first responders? Because that's I mean, why don't we just call?

Chris knoller, Chief of Police:

them drones. Well, I think the idea here is these drones, so we have two kinds of drones in our department. We have drones that we issue to certain officers that are trained pilots to fly these drones through the FAA.

Chris knoller, Chief of Police:

They have those drones in their cars and we're going to continue with that model. And so they're with the officer. They respond with the officer. This is a DFR drones first responder, because we're literally launching the drone with the idea of it being there first. So that's where that comes from and ideally with our system, like I mentioned, there's a finite amount of battery time that those drones can stay aloft. So when we get officers there that have drones from their cars now, we can start taking over and deploying those drones as well, and certainly, as the technology advances, that flight time will get longer and longer and longer.

Haley Sue Robinson:

So this technology went live last week. Yes, how much training. You talked about the training that your officers have for their drones and their vehicles. What does it look like for this different technology here in the real-time crime center?

Chris knoller, Chief of Police:

Our real-time crime techs have received training as well over this last week on how to fly these drones, control them from here in the real-time crime center, and so they have the same capabilities now. But they don't have to have line of sight on these drones because of certain permissions we got from the FAA and certain technologies that we've had to put into place in order to make the DFR system work. They can fly them from here and send them up to two miles away from here in order to utilize that drone. Okay.

Haley Sue Robinson:

And how many drones do we have at this point?

Chris knoller, Chief of Police:

I believe we have 10 drones that are assigned to officers or detectives, and then we have the one drone right now that will expand to five drones that are DFRs.

Haley Sue Robinson:

Okay, that's exciting. So, if you still happen to be a listener during the podcast behind Mayor Graham and behind Chief Knoller, we're bringing up some video image of actually what the drone looks like while in flight over the city of Pueblo.

Chris knoller, Chief of Police:

Yeah, so right now they are controlling the drone from here inside the Real-Time Crime Center and flying it over the city towards the new boathouse as you can see there, and the Da Vinci Museum. So you know it can go up to about two miles away from where we're at. It has ability to stream the video back to us here at the Real-Time Crime Center.

Haley Sue Robinson:

This is a live stream. Yeah, yep the real-time crime center. This is a live stream. Yeah, yep, and so then is this something that the real-time crime center technician is then able to give audio or radio calls to your officers while they're potentially responding or even just in a vehicle before they respond?

Chris knoller, Chief of Police:

absolutely so, like right now, if, if we were responding to uh, this area off of a city center and the interstate here and they're the real-time crime tech started seeing some sort of drama taking place they could get on the radio, the police radio, in air, to responding officers what they're seeing, uh, clothing descriptions, directions of travel.

Chris knoller, Chief of Police:

Are they armed, not armed. Are they getting in a car? Which, what kind of car is it? And all that kind of stuff. So it's like I said, it's a huge, huge intelligence piece that we've never had before, Right, you know, even even back in the olden days when I was a patrolman, the technology You're dating yourself, Chief.

Chris knoller, Chief of Police:

Right. The technology that we had just a few years ago even provided information that we didn't get. When I was a patrolman, you know, and now you look at this kind of stuff, I mean, I can think of a number of situations when I was a young patrol officer, responding to calls, where knowing where the bad guys were, uh would have been vital, uh to our safety and and how we managed a scene so it's about 30 seconds and we're we're on east fourth already, so that's that's pretty quick it's pretty quick.

Haley Sue Robinson:

I mean, it's much faster than if you were to get in a patrol vehicle.

Chris knoller, Chief of Police:

Yeah, so I mean, here's the 7-Eleven at East 4th Street. We're getting ready to fly over now.

Mayor Heather Graham:

We're flying at 24, 16 miles an hour, is that right? Oh, 11, 5. Oh, we're slowing down.

Haley Sue Robinson:

Yeah, but now you can monitor this area so it can sit and hover if there's an active situation.

Chris knoller, Chief of Police:

Right.

Haley Sue Robinson:

So you know, Chief, I was talking to you earlier in the week and you gave us an example of how the Real-Time Crime Center helped with an active situation at a park.

Chris knoller, Chief of Police:

Yeah.

Haley Sue Robinson:

Can you kind of walk us through how this technology already assists? Because I think some people look at this technology and they're like, oh great, it's going to help us soon, but maybe shot spotter or the license plate readers or other technology is already assisting us. Yeah absolutely.

Chris knoller, Chief of Police:

We had, uh we've had a couple of situations at a at a park here in town where we have cameras. Uh, at that park and as a regular uh routine they go through the real-time crime techs and just check cameras periodically through that we have access to. When they check these cameras on three different occasions they found people that had guns and also were using narcotics. They were able to route officers to that park on three separate occasions. One of those occasions, that people got into a vehicle and left, we were able to use LPRs to identify that vehicle.

Chris knoller, Chief of Police:

Later on we were able to roll back and charge those individuals with possession of a weapon by a previous offender and then seize that car, did a search warrant and got some guns out of that vehicle. There's two more incidents where one the guy got away but we were able to identify him based on these cameras. About a week or two later we saw that same individual back out of the park again with a gun, got into a fruit pursuit with him. He dumped the gun. We were able to locate the gun and charge him not only with the possession that day but for the possession that he had a week or two prior. So we were able to make some pretty significant arrests, and that's just with stationary cameras and the LPRs.

Haley Sue Robinson:

We were able to make some pretty significant arrests, and that's just with stationary cameras and the LPRs, so it's helping you build cases for folks who are actively committing crimes, but it also gives real information in live time to folks on the ground, when I know one thing you talk about a lot is proactive policing and it's essentially like this technology allows us to also proactive police.

Chris knoller, Chief of Police:

Absolutely yeah. It's like I said before it's a game changer in what we're going to be capable of doing and how we'll be able to use the technology. I think we talked a little bit earlier today where I was reading about how in like 1912, we put call boxes out on the streets and how today, prior to 1912, if you were a police officer and you got into a fight, you were on your own. You had to win or you were going to get seriously hurt or killed.

Haley Sue Robinson:

Because you couldn't call for backup. You couldn't call for backup.

Chris knoller, Chief of Police:

When I was a patrolman, we had radios. We had to check out a radio. We didn't get issued radios. We had to check out a radio from the desk sergeant each shift so that we could have a radio on our person. Now we've gotten to the point where there's computers in the cars and the amount of information that officers have access to is just unbelievable compared to even when I was a patrolman. And this technology with the DFRs is going to be just like that. It's going to come to a point where we won't be able to imagine a time where we didn't have this technology and how we would be able to survive without it. It's kind of amazing what technology does for us.

Haley Sue Robinson:

Well, and I think you know, know to your point, we look at a timeline of even when mayor graham was on city council and now to the time as you as mayor, just the technology upgrades that we've had, um it's, it's pretty incredible to just see how far advanced we've already become.

Chris knoller, Chief of Police:

Yeah, yeah, yeah, we're fortunate to be at this time. It's kind of exciting to be in this time of law enforcement and see what technology can do. It's just pretty amazing.

Haley Sue Robinson:

So if you're watching online, you can see just how quickly we can zoom in and and see street names or identifying information, and it's it's extremely clear. Um so when officers are asking for information or the real-time crime technicians are are seeking additional information, they can use it almost immediately to zoom. It almost looks like when you zoom on your on your phone, like you're taking a picture or a video.

Haley Sue Robinson:

Um and it's really really easy. So I I think one of the other pieces um or or questions is how does this work with dispatch? Um, how, how do the do the drones get dispatched? Because obviously the real-time crime, technicians, are those folks who are using the technology. But how does it interface If folks can hear some of the beeping or the radios? We're also in the dispatch center. But how does this get deployed?

Chris knoller, Chief of Police:

Well, it's kind of interesting. It's kind of the way it's integrated is really interesting. So, like our shot spot activations go straight to dispatch. These guys get it as well, but dispatchers get those sent straight to their console. It comes up and they dispatch officers. The interaction between the real-time crime center and dispatch is a lot more involved than I thought it would be. So what will eventually happen is that when those shot spotter calls come in, the drone will automatically launch and go to that site. The closest drone. It'll just automatically do it. That's coming in the future, so it's kind of really really intricately involved Right now. What will happen is our real-time crime techs will need to pay attention to what's going on on the radio and dispatch they will.

Chris knoller, Chief of Police:

what will happen is our real-time crime techs will need to pay attention to what's going on on the radio and dispatch they will quote-unquote, dispatch the DFR to the scene and take control of it. Our dispatchers don't control the drone. The real-time crime techs do, but there is a lot of integration that's going to happen in the next year or two that will make it a lot more seamless than it is right now.

Haley Sue Robinson:

So there's a lot of room for the technology to grow. Okay, I think another thing that a lot of folks wonder or ask about is how the AI piece works and then how much is controlled by individuals. The AI piece works and then how much is controlled by individuals. You've answered that a little bit, but how much of this is AI and how much of this is somebody behind a console or a desk?

Chris knoller, Chief of Police:

This right here is all behind a console or desk. In the future, with the integration with ShotSpotter and the automatic launch, that would be more of an AI thing. It'll drop a a like a gps point and the drone will fly to it automate automatically. So there's a little bit of ai technology there, but then at some point a human will have to take control of it okay and make sure it's doing what it's supposed to be doing.

Chris knoller, Chief of Police:

Um, uh, you know it's not. Uh, you know, in too high of a winds or whatever, sure, um, and, and then they'll have to bring it back to the station. So there'll still be some human interaction. It won't be fully automatic.

Haley Sue Robinson:

And another thing you mentioned is the battery life. What does the battery life look like on these drones?

Chris knoller, Chief of Police:

as first responders, I'd rather not say Okay. To be honest with you, there is a limit to how long it can be in the air.

Haley Sue Robinson:

Sure.

Chris knoller, Chief of Police:

And it's not a very long time right now.

Haley Sue Robinson:

My point is, we can't deploy it all the time.

Chris knoller, Chief of Police:

No.

Haley Sue Robinson:

It's not like a 24-7. Every call. Yeah, okay.

Chris knoller, Chief of Police:

Yeah, it would have to fly back and recharge.

Haley Sue Robinson:

Got it Okay.

Chris knoller, Chief of Police:

So, yeah, and Got it Okay so yeah, and there is a capability of doing that. Sure, and we do have extra batteries so we can extend the life, but it has to return for the change of batteries.

Haley Sue Robinson:

That's fantastic, chief. You mentioned it a little bit earlier and I know, mayor, this has been a priority for you. As far as bringing in technology that assists business owners. I know that's not quite in line with the drones as first responders, but a lot of it has to do with the Real-Time Crime Center. Can you kind of walk us through what that partnership looks like or how that's developing?

Mayor Heather Graham:

Well, right now, businesses can get on our website right and they can register saying that they have their own cameras at their locations. And so if we ever have an issue on union avenue we know what businesses have cameras and that record, and so then we can send officers out to get camera footage if we have an issue. So that's kind of where we are it's like an opt-in community connect.

Mayor Heather Graham:

Yeah, and hopefully we get to a point where we'll be able to integrate some of the cameras, if businesses allow us to, and homeowners can also do that.

Chris knoller, Chief of Police:

It does not give us access to their cameras. It tells us where the cameras are and then we can request video and they can tell us no, sure, you know it's not a. It's not a. You know, we're tapping into your system and we're pulling video Now. In the future there will be the ability to do that, but the person on the other end would have to agree to that. Sure, it's not something we can just automatically do.

Chris knoller, Chief of Police:

Yeah, we require consent to access all of it, and they would have to give us the means to be able to get into their system. So it's not like I can just tap into your video. You can't come spy on me, and find out what I'm getting on DoorDash.

Mayor Heather Graham:

Correct.

Haley Sue Robinson:

Okay.

Mayor Heather Graham:

Correct, all right.

Haley Sue Robinson:

Unless you want us to. No, maybe not right now, but I think that also brings up another point. A lot of folks have this uneasiness that they're constantly being viewed or watched. I feel like Big Brother's there. Easiness that they're constantly being viewed or watched, I feel like big brothers there um kind of walk us through what that looks like or or why that's not necessarily the case right?

Chris knoller, Chief of Police:

well, first off, we don't have time to be watching what everybody's doing uh, nor do we care uh. To be quite honest with you, what a disappointment right you, you look at, you look at incidences like the boston marathon bombing okay uh, where you had the, the two brothers that planted explosives at the at the location of the of the marathon and killed a number of people if we wasn't for the video footage.

Chris knoller, Chief of Police:

I'm not sure we would have ever been able to identify who they were. It's possible maybe one person would have caught something on a camera taking a picture of a runner, but it's not likely. And so the ability to go back and look at those camera feeds and piece together what happened and then be able to piece together after they fled where they went, because that's how they ended up tracking them down is a great example of what can happen with a system like this and the ability to access cameras. Now, the reality of it is we do periodically look at different cameras to see if criminal activity is going on.

Chris knoller, Chief of Police:

I talked about the incidents at the park, but we're not looking at the park video to see who's using the park to swing on the swings. We're looking at it to see is there criminal activity afoot? And if there is, is it something that's worthy of our intervention, because some super low-level crimes probably aren't worthy of our intervention, but it allows us to identify the players. And then, like I talked about having those cameras, we made the one arrest that one day. We were able to prove that the guy had a gun two weeks prior and also charged that person with that offense as well. So that's kind of the use of the cameras.

Mayor Heather Graham:

And right now we've been really using the cameras too if we have high areas of crime happening and continuous crime, and so we might have a business call and say you know, hey, this house next door to me, there's lots of issues going on.

Mayor Heather Graham:

I'm continuously calling 911. We can also back it up by our ComStat data that this is where a lot of calls for service happen, and so then we deploy a camera trailer out there and we're able to watch and look for additional issues that are happening. Or when they do happen, we have backup to to successfully.

Haley Sue Robinson:

You know, take somebody down, and I think the other thing that's important is it's about piecing the timeline together. It's not necessarily like we hear real-time crime centers. So I think a lot of folks to to your point earlier is we think maybe chief is looking to see what I'm doing, if I'm walking down the street, if I picked up my lunch, if I ran this stop sign or you know if my clothes match or something. But it's it's really about folks who are committing crimes and in high traffic areas right, I mean we.

Chris knoller, Chief of Police:

You know we have an incident over atth and Glendale where we have one of our trailers, and we are constantly monitoring that. We get a lot of complaints of criminal activity, drug use, prostitution, those kinds of things. We look at those cameras all the time, not 24 hours a day, but a lot.

Mayor Heather Graham:

Yeah.

Chris knoller, Chief of Police:

And it's fair to say that a lot of times we're taking zero action on what's happening. But then every now and then we see a guy we know has a warrant. We check him out and then yeah, he's got a warrant for whatever. And then we radio and send an officer over there to pick him up. And that's how we can try to reduce crime is by getting these criminals off of our streets and putting them where they belong in the jail, when we have the opportunity to do that.

Haley Sue Robinson:

I just think it's incredible to see how this technology integrates with how officers do their job each and every day.

Chris knoller, Chief of Police:

Well, another cool thing too is that we can pipe in their body-worn camera footage up here.

Haley Sue Robinson:

Oh, and you can live stream this on.

Chris knoller, Chief of Police:

Yeah, so if we get into a foot pursuit, these guys can call out descriptions and my guy can just worry about running, or my gal can just worry about running and trying to catch the guy and not worrying about having to get on the radio. So it's a huge officer safety component to what we're doing in the field.

Haley Sue Robinson:

Yeah, I think the common theme I hear is safety and efficiency from how this technology works, which is pretty exciting. Anything else you think we need to know? I think we could probably sit here all day and ask you question after question, because it's really exciting and amazing to see how this helps the department.

Chris knoller, Chief of Police:

You know. One thing I would just like to encourage the people in the community is, if you wonder what it is we do and you wonder whether we're working hard enough for you, you have the opportunity to come down here, do a ride along with our officers and see what they do every day. When we walked over into this meeting today, I looked at the call screen and when I walked over here, we had 18 calls for service holding. So having the ability to clear up calls and not send officers is huge because we can prioritize higher level calls. But it's also, like you talked about, an efficiency and a safety issue, and if people want to know what it is we do firsthand, rather than making assumptions. I encourage you to come down and ride along with us.

Haley Sue Robinson:

That's exciting. Thanks for joining us, or actually letting us join you today.

Mayor Heather Graham:

Chief.

Haley Sue Robinson:

I want to say thank you to the real-time crime center technicians, to our sergeant and to everyone here in dispatch for letting us interrupt the day.

Chris knoller, Chief of Police:

And, if I could real quick, I'd just like to thank Deputy Chief Martin, Captain Bowen and Sergeant Jeremy Matthews for the incredible amount of work that they did to get this thing going. The real-Time Crime Center is a huge project and it's still ongoing and they've done a great job building it up to where it is now and I just want to give them credit for what they've done.

Haley Sue Robinson:

Great. We appreciate that. Please like, subscribe. Find us on Apple, youtube, spotify, buzzsprout. You can also find us on Channel 17. Like I mentioned earlier, if you're normally a podcast listener and not a viewer, today's episode would be great on YouTube or on Channel 17. If you have topics, suggestions or questions, you can email us, mayor@ pueblo. us, and we'll see you next week.