Episode 15: A Digital Champion’s Playbook: Giesecke+Devrient's SAP S/4HANA journey - Torren Bischoff

Guest: 

• Torren Bischoff - VP Business Process Transformation - Giesecke+Devrient GmbH

Host: 

• Alexander Greb - Consulting Director - cbs corporate business solutions

Description:

In this episode of Transformation Every Day, Alexander Greb sits down with Torren Bischoff, VP of Business Process Transformation at Giesecke+Devrient (G+D), a global leader in digital security and payment solutions. With a legacy spanning over 170 years, G+D has evolved from printing physical currency and producing SIM cards to becoming a best-in-class digital champion, leveraging the latest SAP technologies to drive their transformation.

Torren shares invaluable insights into how G+D approaches digital transformation as a core business imperative—not just an IT project. From migrating legacy ERP systems to SAP S/4HANA, to adopting a mix of brownfield and greenfield strategies, G+D balances innovation with operational stability. Hear about their Phoenix program, executive-level commitment, and the critical importance of change management and people-centric processes in achieving transformation success.

Whether you’re embarking on your own digital journey or seeking best practices from a proven leader, this episode offers actionable advice on aligning technology, process, and culture to unlock the full potential of digital transformation.

What You’ll Learn:

• How Giesecke+Devrient transitioned from physical to digital products, including the move to eSIMs and digital payment solutions
• The business-driven approach behind their SAP S/4HANA migration and the role of executive sponsorship
• The importance of balancing technology with the human element in transformation initiatives
• How G+D selects between brownfield and greenfield implementation strategies based on business needs
• Lessons learned about governance, organizational alignment, and change management
• Practical advice on starting, managing, and sustaining complex transformation programs

About Torren Bischoff:
Torren brings a unique blend of technical expertise and leadership experience, including a career as captain in the German Air Force and extensive roles across telecommunications, aerospace, and digital security industries. At G+D, he leads business process transformation efforts that help the company stay ahead in a rapidly evolving digital landscape.

Follow Torren: https://www.linkedin.com/in/torrenbischoff/

Follow Alexander: https://www.linkedin.com/in/alexandergreb/
Follow Johannes: https://www.linkedin.com/in/johanneslangguth/

Thanks to Steven Spears for lending his voice for our podcast intro.
Theme music by Luis Álvarez a.k.a. Fourth Dogma