Managing rental property today has become far too complicated. If you receive a letter from your tenant’s attorney, do you respond? Your tenant asks you for an accommodation, such as installing a grab bar. How do you respond? Do you email or text to terminate communication with your tenants? If there’s a habitability issue at the property, do you provide your tenant with a hotel while the repairs are being made? Learn the answers to these and so many other questions.

WEBINAR DISCUSSION TOPICS INCLUDE:

• Discover the importance of refining your tenant-screening process and learn how to attract only top-quality residents who are likely to pay their rent on time.
• Real-life situations you need to avoid and how YOU can steer clear of problem areas.
• Fair housing questions you will get, and how to address them.
• Watch the tone and communication style between YOU and your tenants.
• Take a deep breath before responding...How to refrain from acting on your emotions, even if you know you are right.
• Learn Patti’s full proof “fogging” technique! It will help you steer clear of the problems all the time.
• Go beyond the tenant screening report. Tenant screening tips that are fast and simple, and that will avoid the problem tenant. Learn what to look for and why on Google, such as the tenant’s phone number given as their employer, and much more.

GUEST SPEAKER: Patti Widget, Property Management Expert, Widget’s Way

Patti “Widget” has nearly 25 years of experience as a regional property manager. Patti teaches a wide range of classes on property management topics; she is a keynote speaker on property management and housing issues and has published numerous articles for apartment associations. Patti is a repeat guest speaker at UCLA. She also holds various certifications in the industry related to her field, such as a CA licensed Real Estate Broker, CCRM, lead-based paint certified renovator from the EPA, Fair Housing, and more.