A Deep Dive into Leadership, Problem Solving, and Team Engagement with J. Scott Artwork

Creative Agency Success Show

Has your business scaled beyond $1 million in annual revenue? Do you employ a staff of 20 or more people? If so, you've likely experienced a whirlwind of highs and lows that come with growth. You're not alone in your journey. Since 2002, Summit CPA Group, now Summit Virtual CFO Services by Anders, has helped businesses and creative agencies across America and the globe by providing Virtual CFO Services, cash flow management, business tax planning, financial forecasting, and much more. We've also performed hundreds of 401(k) audits and provided CPA firms with accounting outsourcing services and Virtual CFO consulting. This podcast seeks to help service-based business owners dive deep into the financial side of their business to achieve growth and financial success. Tune in bi-weekly as our hosts—Jamie Nau, Director + Virtual CFO, and Jody Grunden, Partner at Anders CPAs + Advisors—interview special guests to share knowledge in the digital and creative agency industry, as well as Jody’s experience as a service-based business owner and entrepreneur.

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Creative Agency Success Show

A Deep Dive into Leadership, Problem Solving, and Team Engagement with J. Scott

July 01, 2024 • info@summitcpa.net (Summit Virtual CFO by Anders) • Episode 126

“Shifting from advocacy to inquiry is really important, and I think most leaders today are probably advocacy heavy because it's the model that we see most.” – J. Scott

The finer details of this episode:

Importance of leading the way in marketing and working with clients
Transforming high-potential individuals into high-functioning teams
Rationalizing tasks and initiatives to align with customer satisfaction, team member satisfaction, and profitability
Change management and involving stakeholders in driving change
Approach to problem-solving and decision-making in leadership
Balancing advocacy and inquiry in leadership and marketing
Involving team members in leadership meetings and problem-solving process

Episode resources:

Summit Virtual CFO by Anders website: https://www.summitcpa.net/
Love our content? Sign up for our newsletter: https://www.summitcpa.net/summit-newsletter
Digital Dollars and Cents: A Virtual CFO’s Playbook to help Digital Companies Create a Financial Roadmap to Success, is now an audio book! Download it here: https://vcfo.summitcpa.net/ddc
Connect with Jason here: https://www.linkedin.com/in/jasonscott120vc/
Check out 120Vc here: https://www.120vc.com/

Timestamps:

Leadership and Change Implementation (00:00:14)

Discussion on leadership, change implementation, and project management with J Scott from 120 VC.

Marketing and Thought Leadership (00:00:29)

Transition from thought leadership to marketing strategies and leading teams in marketing efforts.

Creating High Performing Teams (00:01:32)

Introduction to the topic of creating high performing teams with J. Scott from 120 VC.

Transforming Cost Centers to Profit Centers (00:02:32)

Discussion on transforming groups from cost centers to profit centers and focusing on customer satisfaction, team member satisfaction, and profitability.

Working with Fortune 1000 Clients (00:02:58)

Details about working with Fortune 1000 clients and the process of transforming various teams within those businesses.

Shifting Mindsets and Canceling Initiatives (00:04:23)

Insights into shifting mindsets, rationalizing initiatives, and repurposing existing team members to create growth.

Impact on Smaller Teams (00:06:17)

Exploration of how smaller teams can contribute to the three pillars of customer satisfaction, team member satisfaction, and profitability.

Applying Marketing Principles to Business (00:08:06)

Comparison of marketing and leadership principles, emphasizing the importance of understanding the underlying business problems.

Creating Demand and Stakeholder Engagement (00:13:27)

Explanation of creating demand for initiatives and engaging stakeholders through experience sharing and shifting mindsets.

Improving Customer Satisfaction through Tools (00:15:59)

Discussion on improving customer satisfaction through the implementation of tools, focusing on the impact on call center operations.

Empowering Teams and Overcoming Obstacles (00:17:37)

Insights into empowering teams, addressing obstacles, and ensuring alignment with day-to-day responsibilities during project implementation.

Crowdsourcing Requirements and Demand (00:18:25)

J. Scott discusses the importance of crowdsourcing requirements and demand from employees to improve business solutions.

Effective Group Problem-Solving (00:20:39)<